Reminder:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
You may attempt to contact the taxpayer by telephone to obtain a copy of the return.
When telephone information is available, employees may elect to attempt to contact the taxpayer(s) by telephone to obtain the additional information. When making an outgoing call, document the attempt in a CII case note. Include the phone number called, who you spoke with, the taxpayer’s response, and/or if a message was left for the taxpayer.
If you are able to leave a phone message, allow 5 business days for your call to be returned.
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