Note:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
If only one TC 971 AC 522 UNWORK is present from the initial claim, do not reverse. Only reverse the indicator for the new claim.
If an acknowledgement letter was issued after the original CII case was closed, send an IRS apology Letter 544C/SP. Include paragraph L and the IDT toll-free number 800-908-4490. Use the IDTVA International number for International taxpayers.
Update your IDRS control with the activity "PRVACTN" .
Link the case to the original CII case and close.
(2) The CII image(s) of Form 14039, police report, and/or correspondence are an exact copy of the documents included in the CII case previously worked,
The documents include dates (i.e., signature date, IRS received date stamp, fax date/time stamp, etc.) that indicate the documents were signed or received before the date the previous case was closed,
Input a CII case note indicating the CII images are duplicates.
If a TC 971 AC 522 UNWORK is present, reverse it with a TC 972 AC 522 IRSERR.
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