Note:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
If two criteria fit a case, use the IDTVA toll-free number with the employee’s name, six-digit extension, and TOD. For international taxpayers, also include ≡ ≡ ≡ ≡ ≡ ≡ ≡ ≡ with the employee’s name, six-digit extension, and TOD.
If there is still a compliance issue after the IDT issue is resolved, (i.e., account will result in a balance due, backup withholding, etc.), provide the applicable Compliance toll-free number. See paragraph (13) of IRM 25.23.4.18.5, Taxpayer Calls on Identity Theft (IDT) Cases (IDTVA Paper Employees Only) for a list of numbers.
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