Reminder:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
If the case cannot be closed within 120 days, contact the IDTVA Functional Liaison to request additional time from AUR.
(9) When a referral cannot be located and a CII case needs to be created, take the following actions:
Create a new CII case:• Use the IRS received date of the Form 14039/Police Report (can be found in the Case History screen of the AUR system).• Leave a CII note indicating, Case created from ADR report, work using images available on AMS or internal research, or similar verbiage. • Update the CII data, and assign the case following the instructions in Exhibit 25.23.4-5, IDTVA Routing Matrix, paragraph (11) Table Scenario (14).
(10) For instructions on how to process the cases:
Specialty Exam teams - See IRM 25.23.10.4, Identity Theft Cases with Multiple Specialty Function Involvement
Specialty AUR and RPM teams - See IRM 25.23.10.6.3.2.1, IDTVA Specialties AUR Technical Research and Initial Handling Procedures
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