Exception:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
If the taxpayer’s statement is not clear and additional information is needed to determine if the taxpayer is reporting an IDT issue or an RPM issue, contact the taxpayer for clarification.
If a posted TC 976 return is necessary for resolution of your case:
Follow procedures in IRM 25.23.4.6.5.1, Ordering Documents, to request the return.
Issue Letter 5064C, requesting a copy of the return from the taxpayer.
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