Reminder:
Internal Revenue Manual Part 25. Special Topics · 2026-10-03 edition · updated 2026-10-04 · United States
The TC 972 must be post delayed one week to allow the TC 971 to post.
See IRM 25.23.2-11, IMF Only TC 972 AC 522 - Reversal of TC 971 AC 522, for additional information.
Input a TC 472 to reverse the hold and resume the collection process, if there is a TC 470 that was input to freeze collection notices.
Prepare Form 14394, Identity Theft Collection Alert, and route to IDTVA ACSS to resume collection actions if there is a balance due on the alleged IDT tax year or any other year.
Input TC 290 .00 with RC 139 to document the identity theft claim. Use HC 3. Use HC 4 to prevent a refund of any remaining credits, when necessary.
Input a case note indicating a CN ownership determination could not be made.
Refer to IRM 25.23.4.10.5.4, Amended or Duplicate Returns and Identity Theft (IDT) – NO IDT Determinations, paragraph (2) to create a new case for the additional required actions.
Link the new case to your original case and reassign the case using the IDTVA-A CII Reassignment Guide or IDTVA Specialty CII Reassignment for Non-IDT Cases located on the IDTVA Hub.
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