Support Services PAS Pulls
Internal Revenue Manual Part 21. Customer Account Services · 2026-10-03 edition · updated 2026-10-04 · United States
- In Support Services on the third floor, there are two areas that are checked for PAS: the AMRH Team 501 Quality Paper basket, and the Team 505 PAS Review bucket. You may need to make a PAS pull from one or the other, but you will very rarely make a PAS pull from both. Determining Pulls and making them is the same for each location.
Determine Pulls and Carry Over
Take the Closings sheet out of the basket or bucket.
Add the closing totals for all employees listed to verify the correct total closings and write it at the bottom of the closing sheet.
On your Support Services PAS Rollup, write the totals under the “VOLUME” column, next to the appropriate entry:• “Refund Inquiry” for the Team 505 closings in the “Team 505 PAS Review” bucket• “AMRH” for the Team 501 closings in the “AMRH Team 501 Quality Paper” basket.
Add up the totals from both and write it on the Support Services PAS Rollup under the “Volume” column next to where it says “TOTAL”.
Add the Carry Over listed on the Support Services PAS Rollup to the total you just wrote down.
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