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of 8821/2848’s

Note:

Internal Revenue Manual Part 21. Customer Account Services · 2026-10-03 edition · updated 2026-10-04 · United States

All open correspondence that has a letter issued date and a status date that is 60 days or older is auto closed as a No Reply.

  1. An applicant contacts the Certification Unit to question under what authority the requested information is being required

Inform the applicant of the following: "you are only required to provide the requested information if you wish to have your U.S. Residency for tax purposes confirmed" .

  1. An applicant refuses to provide the requested information

Close the Certification application as a No Reply, using status code 199 and entering "No reply" in the remarks field.

The Status Code 702 is an additional suspense status code - 700 series status codes are suspense codes that cannot be corrected or overridden.

A Status Code 702 is used to hold an application in suspense when it is being forwarded to P&A, or when awaiting more information from the applicant. The case stays in this status for 60 days from the Status Date; however, a P&A analyst usually responds within 45 days.

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▸Contents — Internal Revenue Manual Part 21. Customer Account Services
Internal Revenue Manual Part 21. Customer Account Services

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