Caution:
Internal Revenue Manual Part 21. Customer Account Services · 2026-10-03 edition · updated 2026-10-04 · United States
Specific printers within the clerical unit are designated as Certification printers. Always ask your Manager or Lead which printer to use when printing certifications. Only those assigned to printing should use the Certification printers. If you are not assigned to printing, you must speak with your Manager or Lead before using one of these printers.
Batches to be printed are either brought down by the clerk working the PAS function. see IRM 21.8.4.7, Program Analysis System (PAS), or hand-delivered by a Manager or Lead. Print requests that are brought into the clerical unit are sorted into the sleeves on the “Local Print” cart in date order by the Status Date listed on the batch Closing Sheet. If you are assigned to printing, start with the earliest Status Date on the Local Printing cart, and take only as much work as you can print and mail before the end of your shift. Before you even begin printing, though, there are several things you must check on each Print Request:
Closing Sheet – The USRC Closing Sheet has several areas for the TE to fill out to let clerical know what to do with the closed cases. For Local Printing, the main things we look for are:• Batch Number - This must match the Status Report (see below).• Number of Records - The number written here must match the number of records highlighted on the Status Report (see below).• Print Local - This box must be checked.• Print Ogden - This box must not be checked.• 199/000 - This box must not be checked.
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