Note:

If correspondence is received that belongs to an existing case in the application, be sure to download and attach the document to the existing case. For cases outside of the system (e.g., paper backlog), download, print, and attach the printed correspondence to the appropriate batch.

Input Payment Information: User inputs form and payment details. Here is where the user will input tentative records and certifications counts.

Process Payment Update (Supplemental Payment): User enters supplemental payment information made after the initial processing of an application. See IRM 21.8.4.2.2.5.1, Partial Payment (Part-Pay), or IRM 21.8.4.2.2.5.4, Rejects (Non-Payment).

Payment Suspension: Case is suspended to allow 14 calendar days from date of the payment. This is to allow time for the payment to clear. See IRM 21.8.4.2.2.5.4, Rejects (Non-Payment).