Example:

The total from Example 2 in Steps 5 and 6, above, was 450, and the Skip Rate is 441. Subtracting 441 from 450 equals 9. Write “9” for the carry over for the next day.

To make the pull, open the first folder for that employee and take out the first case within that folder.

Remove any staples from the case and make 1 photocopy of it.• Be sure to include all pages of the case, as well as any attachments.• Be sure to copy both sides of each page if the pages are double sided.• Make sure the numbers written on the original by the employee are clear and legible on the copies and are not cut off. You may need to write them in or go over them in pen if they cannot be read.• If the case has multiple pages, staple the pages together for each copy, and re-staple the original.

Return the original to the folder.

In a free space on each copy, write the Employee’s Profile Number (found on the closing slip stapled to the front of the folder).

Below that, write the Program Code of the work (found at the top of the closing slip stapled to the front of the folder).

Near the Program Code, write the Closing Date of the work (found on the closing slip stapled to the front of the folder – this is most frequently the previous business day).

Set the copy aside and return the folder to the bucket.

Finishing Up

When you have finished making your PAS pull for that day, return all work folders to the bucket.

Place a dated “PAS Pull Completed” Sheet on top.

On the PAS Tag for Support Services, write the number of pulls you made for the day where it says “Vol:”, followed by the words “1 copy” in parentheses for only 1 pull, or “1 copy each” in parentheses for more than one pull.

Paper clip the Support Services PAS Tag to all the Pull copies you made and take it with you.

Staple the Closings sheets to your Support Services PAS Rollup sheet and take it with you.

Delivery to PAS: Once you have made all the PAS Pulls, see IRM 21.8.4.7.4, PAS Deliveries, for instructions on delivering the pulls to PAS.