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of business units Instructors or Speakers›Note:›Human Capital Office Organizational Structures

Office of the Director Leadership, Education, and Delivery Services (LEADS)

Internal Revenue Manual Part 6. Human Resources Management · 2026-10-03 edition · updated 2026-10-04 · United States

In collaboration with the Learning Development Executive Council (LDEC), the Director, LEADS has oversight responsibility for setting policy for Servicewide Learning and Education (SL&E) and has direct supervision of the five LEADS organizations. The Director has the following roles and responsibilities:

Conducting strategic planning (i.e., develop an L&E Strategic Plan), performing environmental scans, and identifying trends and issues that impact learning in collaboration with the Embedded L&E staff;

Providing learning products and services that link business strategies and enable employees to meet business goals and objectives;

Collaborating with the business customers to identify and deliver training needs;

Planning, administering, managing, and executing the work necessary to provide specified services;

Coordinating and collaborating with SL&E; and

Meeting with the Leadership Development Executive Council on a regular basis to discuss training issues affecting the business customers and the learning community at large.

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▸Contents — Internal Revenue Manual Part 6. Human Resources Management

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