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of business units Instructors or Speakers

Evaluation

Internal Revenue Manual Part 6. Human Resources Management · 2026-10-03 edition · updated 2026-10-04 · United States

Business units will capture and analyze results of Levels 1, 2 and 3.

Documentation includes any or all of the following:

Level 1

Analysis of Level 1 summary of results

Overall training satisfaction scores

Recommendations and or corrective action as a result of Level 1 analysis that can be applied to future training programs

Level 2

Test item analysis

Average test score

Performance-based results

Level 2 final results from pass/fail, complete/not complete assessments, etc.

Recommendations and/or corrective actions as a result of Level 2 analysis that can be applied to future training programs

Annotation, if no recommendations needed

Level 3

Analysis of Level 3 reports with feedback

Recommendations and/or corrective actions as a result of Level 3 analysis that can be applied to future training programs

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▸Contents — Internal Revenue Manual Part 6. Human Resources Management

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