Office of the Associate Director, Knowledge Management/Learning Technology Office (KM/LTO)

The KM/LTO reports to the LEADS Director and has the following roles and responsibilities:

Implementing strategies for Servicewide knowledge management;

Coordinating Knowledge Management activities with customers;

Managing products pertaining to content management, transfer of knowledge, learning and educational portal and data/process management;

Developing and maintain LEADS web pages and SharePoint sites;

Managing Learning Management Systems (LMS) hardware, software, and licensing for the Enterprise Learning Management System (ELMS), Learning Content Management System (LCMS), Enterprise Business Intelligence (EBI), and Evaluation Management System (EMS);

Managing and coordinating ELMS, LCMS, EBI and EMS system support;

Identifying and coordinating implementation of customer required systems enhancements;

Planning, testing and validating system enhancements;

Supporting web-enabled learning delivered through ELMS;

Researching and developing learning systems;

Coordinating with IT on IRS network and system security requirements that interface with education systems;

Maintaining system stability, maintenance schedules and user access account requirements;

Ensuring 508 compliance and assistive technology (AT) usability of the LMS systems; and;