Note:

If when retyping the notice, there is a payment reflected on the module and in the “Payments Section” at the bottom of the OLNR display screen, add the total payment amount to the “Less Penalty Paid” field.

If research determines the received date is different than the date on CC TXMOD, manually adjust the FTF penalty and retype the notice.

If a CP 162 should have generated instead of a CP 162A (i.e., the penalty is assessed with a PRN 688 only without PRN 722), then input an “H” disposition to hold the notice and provide your lead with the notice information who will refer it to HQ immediately.

If the information on the notice is correct, print the notice.

Refer any other issues with the CP 162A not addressed in this section, to your lead or manager who will refer it to HQ, so that a determination can be made.