EMP - Total number of accountable employees measured in efficiency, met the learning curve (if measured in quality) and reported time and volume to the OFP.›Note:
Service Center Rating Statistics by Operation Report
Internal Revenue Manual Part 3. Submission Processing · 2026-10-03 edition · updated 2026-10-04 · United States
The Service Center Rating Statistics by Operation Report provides a summary of data for measured employees with measured ratings 1–5 at the specified site by operation. The quality and efficiency data are captured from the Operation Rating Statistics by Team Report.
The report provides information by operation for the current period covered and for the same period covered, prior year. It also provides the service center total for the current period covered and for the same period covered, prior year. This affords ease in recognizing areas of improvement or decline when comparing current year to previous year rating statistics.
The discrepancy between the number of employees receiving a rating and the number on a measured plan due a rating indicates a need for management within the site to determine the cause of the discrepancy and take corrective action.
The Service Center Rating Statistics Report by Operation is available on Control-D after the quarter end processing is complete (15th day of the month following the end of the quarter). The Control-D Report Name is "STATISTICS FOR SC" ; the Control-D Job Name is MEPSSC.
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