Note:
Internal Revenue Manual Part 3. Submission Processing · 2026-10-03 edition · updated 2026-10-04 · United States
The 2022 National Agreement, Article 14, Section 3, D, indicates 66% of employees measured in quality and/or efficiency should receive a measured annual evaluation. If a Submission Processing Center does not meet the minimum 66% at the end of each year of the National Agreement, NTEU may open negotiations at the national level to make changes that will increase the number of measured employees to 66%.
Each Rating Statistics Report covers the four previous quarters; each report details the following for measured employees due an annual rating for the period for quality and for measured employees due an annual rating for the period for efficiency:
The number that received a rating for level 1, level 2, level 3, level 4, or level 5.
The total number due a rating.
The total number that received a rating.
The total number that received a rating and the percentage that receive a rating.
The number and percentage with less than 60 days on measured CJEs for the rating period.
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