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EMP - Total number of accountable employees measured in efficiency, met the learning curve (if measured in quality) and reported time and volume to the OFP.

Quality Review

Internal Revenue Manual Part 3. Submission Processing · 2026-10-03 edition · updated 2026-10-04 · United States

for MEPS is performed for all OF work that has a quality base point. There are two types of review performed:

OF/Product Review - performed for High Quality Work.

Individual Quality Review - performed for work completed by employees measured in quality that is not HQW.

Because employees may be measured in quality and unmeasured in efficiency, few Submission Processing employees will be unmeasured in quality. It follows that most Submission Processing employees will be subject to quality review - either Individual Performance Review or HQF Product Review.

The Quality Manager must ensure every Single Event Sample Pull Report is printed and provided to the Team Manager for every sample reviewed and input to the employee’s SEID. The Team Manager must provide the employee with a copy of the report for their records; the report provides details of the sample reviewed including:

Review Type.

Number of correct documents.

Number of defects identified.

Defect details (if defects are identified).

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▸Contents — Internal Revenue Manual Part 3. Submission Processing

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