Note:

See IRM 3.17.10.2.4.2, Trace ID Number, for Trace ID format.

Related discrepancies within a block of payments are to be resolved by a limited number of employees to ensure that all working on the problem(s) are aware of all adjustments made during resolution.

In general, debit discrepancies will be entered into 1710 Account, Dishonored Checks, and credit discrepancies will be entered into 4620 Account, Unidentified Remittances.

To ensure control of deposit discrepancy cases, these entries to the correct accounts will be made immediately upon identification of a situation as a deposit discrepancy. A technician should not be working on a case which is not controlled.

To track deposit discrepancies controlled in the Unidentified Remittance File, use source code P1 or P2 when entering the credits to the URF using CC URADD. The totals of this sub-inventory will then appear on the URF01 report.

When resolving deposit discrepancies, the field should follow procedures, as stated, in IRM 3.17.10.4, Deposit Discrepancies, making every effort to resolve outstanding items. Depositary banks are required to respond to IRS inquiries within 21 days. However, in the event the bank does not respond in a timely manner to IRS needs on a routine basis, the field is advised to contact their Headquarters analyst for assistance in negotiating with the bank.