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of business units Instructors or Speakers›Note:

Leadership Resources

Internal Revenue Manual Part 6. Human Resources Management · 2026-10-03 edition · updated 2026-10-04 · United States

Leadership training provides an array of online training, tools and resources that serve as both training and reference materials for just-in-time use by both new and experienced leaders.

The following resources are available:

Coaching and Mentoring website products and services are available to develop the critical skills and behaviors to enrich performance and competency at all levels of the organization. The site is filled with helpful hints, videos, and resources to help managers make the most of their coaching and mentoring relationships. The Coaching and Mentoring website can be accessed at: http://hco.web.irs.gov/apps/coach/.

Human Capital Office (HCO) website provides human capital strategies and tools for recruiting, hiring, developing, retaining and transitioning a highly-skilled and high-performing workforce to support IRS mission accomplishments. Direct links to the HCO Divisions, the Workforce of Tomorrow and internal and external links for career resources, OPM guidance, policies and employee suggestion program are easily accessible. The HCO website can be accessed at: http://hco.web.irs.gov/index.html.

iManage (access limited to management personnel) is a virtual community for IRS managers that contains targeted information, advice and interactive features to help them work more efficiently. The site is organized into four Communities of Practice that reflect the core responsibilities faced by managers at all levels. The iManage website can be accessed at: https://portal.ds.irsnet.gov/sites/iManage/SitePages/Home.aspx.

IRS Learning Portal one-stop for Servicewide education and training resources. The portal can be accessed at: https://portal.ds.irsnet.gov/sites/irslearningportal/pages/default.aspx analysts and leaders.

IRS Facilitator Cadre webpage provides information about the IRS Facilitator Cadre services, activities, and a link to the Facilitator Cadre Request Application at:http://hco.web.irs.gov/about/divisionspro/PRS/PSbranch/Facilitate/Index.html.

Leader Self-Development Resources assist the manager with planning their own development. The Leader Self-Development Resources can be accessed at: http://hco.web.irs.gov/devtrain/LEAD/selfdev.html.

Employee Self-Development Resources assist the manager with planning their employee's development. The Employee Self- Development Resources can be accessed at: http://hco.web.irs.gov/devtrain/LEAD/empres.html.

Leadership and Cross Functional Training (LCF) develops IRS leaders through its corporate leadership development programs and leadership succession activities. Leaders are identified through the Leadership Succession Review (LSR) process and developed through the Leadership training curriculum to ensure IRS continues as an effective organization. LCF also manages other cross functional training programs for employees. The LCF website can be accessed at: http://hco.web.irs.gov/devtrain/LEAD/index.html.

Leadership, Education and Delivery Services (LEADS) provides points of contact as well as business unit leadership points of contact on the LEADS “Who, What, Where?” site. The LEADS website can be accessed at: http://hco.web.irs.gov/devtrain/WhoWhatWhere/poc.html.

Manager Support Resources provide both the new and experienced manager with the latest links, tools, tips and Quick Start Guides. Access Manager Support Resources at: http://hco.web.irs.gov/devtrain/LEAD/mgrsupt.html.

New Manager Orientation Support Center (NMO) provides new managers, guides, tools and resources covering the basics of management, performance management, group controls, time and attendance, leadership development, systems help and new manager orientation resources for the department/senior manager. Access the New Manager Orientation Support Center at: http://hco.web.irs.gov/apps/leads/nmo.html.

Leadership Self-Enrollment Support Center provides information and tools that allow new managers to select from available course offerings that meet their personal and workload needs. Access the Leadership Self-Enrollment Support Center at: http://hco.web.irs.gov/devtrain/LEAD/elmssuptctr.html.

Leadership Skill Building Webinars HCO LEADS sponsors an annual series of live, interactive webinars with cutting-edge thinking in leadership featuring the most recognized and sought-after IRS leaders. Access the Leadership Skill Building Webinars at: http://hco.web.irs.gov/devtrain/LEAD/leadWebinars.html.

Learn and Lead 24x7, the IRS Learning and Leadership Development Site at: http://learningtreas.skillport.com offers employees user-friendly online training, on-the-job support tools and other helpful resources. It has a powerful search engine designed to provide quick access to information to enhance business and technical skills and accelerate development.

Succession Planning Program identifies and develops leaders to ensure IRS continues as an effective organization by providing strategic direction, talent pool identification and analysis and leadership development. It is a four stage process that provides identification of potential candidates for leadership positions and assesses current managers’ leadership readiness, in accordance with each Business Unit’s policy on participation. The program is based on the IRS Leadership Competencies and customized development planning. Additional information on Succession Planning can be accessed at: http://hco.web.irs.gov/devtrain/LEAD/leadsuccess.html.

Leadership Competencies are the foundation for hiring, promoting, developing and evaluating IRS Leaders. Additional information about the IRS Leadership Competencies can be accessed at: http://e-learning.web.irs.gov/fourcomp/index.html.

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