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Exhibit 7-4: Sample Annual Recertification Third Reminder Notice/Notice of Termination

Chapter 9 Exhibits

HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-07-29 · United States

Exhibit 9-1 Failed EIV Pre-screening Report Error Messages http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-1HSGH.pdf Exhibit 9-2 Failed Verification Report (Failed the SSA Identity Test) Error Messages http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-2HSGH.pdf Exhibit 9-3 EIV Income Report Information http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-3HSGH.pdf Exhibit 9-4 Sample Tenant consent to Disclose EIV Income Information http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-4HSGH.pdf Exhibit 9-5 Use of EIV Reports http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-5HSGH.pdf Exhibit 9-6 National Directory of new Hires (NDNH) Data Elements http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-6HSGH.pdf Exhibit 9-7 How EIV Calculates Income Discrepancies http://portal.hud.gov/hudportal/documents/huddoc?id=43503e9-7HSGH.pdf

HUD Multifamily Occupancy Handbook Chapter 9: Enterprise Income Verification (EIV)

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9-40

Exhibit 9-1

4350.3 REV-1

Exhibit 9-1: Failed EIV Pre-screening Report Error Messages

Failed EIV Pre-screening Report Error Messages
Error Message
Description
Explanation Corrective Action
1 Failed DOB
check
The date of birth is blank or
null in line 42 of form HUD-
50059.
Enter DOB on line 42 of form
HUD-50059. Ensure only
numbers are recorded.
2 Failed last name
check
The last name is blank or null
in line 35 of form HUD-50059.
Enter last name on line 35 of
form HUD-50059. Ensure only
alpha characters are recorded.
3 Failed SSN
check
The SSN is not numeric or all
9s or LIKE (000%) or LIKE
(__00%) or LIKE (%0000).
Enter valid SSN on line 45 of
form HUD-50059. Do not use
repetitive numbers if tenant has
not disclosed a SSN. An
alternate ID will be generated
by TRACS for household
members without a SSN.
O/A should follow-up with those
households who have members
with a TRACS generated ID to
obtain documentation of the
members SSN, if applicable.
4 Failed effective
date check
The effective date of action is
more than 15 months old.
Transmit a current
recertification to TRACS.

HUD Occupancy Handbook Exhibit 9-1

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1

Exhibit 9-2

4350.3 REV-1

Exhibit 9-2: Failed Verification Report(Failed the SSA Identity Test) Error Messages
Error Description Explanation Corrective Action
1 No benefits reported by SSA
MM/DD/YYYY

No benefits reported by SSA.
The date of birth (DOB) recorded on
line 42 of the form HUD-50059 is not
the same DOB reflected in SSA’s
records.
Request the tenant provide
documentation (i.e. birth certificate
or state issued identification card)
to verify DOB.
Update line 42 of form HUD-
50059 with the SSA provided
DOB.
2 SSN is verified; individual is
deceased
or
SSN is verified; individual is
deceased MM/DD/YYYY
The tenant’s SSN has been verified
by SSA and the individual is
deceased.
If a date follows the error message,
this is the date of death as reflected
in SSA’s records.
Contact tenant’s adult family
member, next of kin or contact
person/entity provided by tenant
on form HUD-92006.
Upon confirmation of death,
update family composition on form
HUD-50059, or
If a single member household,
take appropriate action to
terminate tenancy in accordance
with program instructions and
transmit move-out form HUD-
50059-A to TRACS. If applicable,
return any overpayment of
assistance to HUD.
3 Surname matched, but DOB
did not match
The DOB recorded on line 42 of form
HUD-50059 is not the same DOB
reflected in SSA’s records.
Ask tenant to provide
documentation (i.e. birth certificate
or state issued identification card)
to verify DOB.
Update line 42 of form HUD-
50059withthe SSAprovidedDOB
4 Verification failed DOB
matched but surname did
not match with SSA records
or
Surname does not match;
DOB was checked
The surname recorded on line 35 of
form HUD-50059 is not the same
surname reflected in SSA’s records.
Ask tenant to provide
documentation (i.e. SSN card,
birth certificate, state issued
identification card, marriage
license or court documents) of the
other name he/she is using.
Update line 35 of form HUD-
50059 with the correct surname.
5 Verification failed SS/SSI
benefits cannot be disclosed
due to discrepancy in DOB
MM/DD/YYYY
Tenant is receiving SS/SSI benefits;
however, SSA cannot disclose the
benefit amount because the DOB
recorded on line 42 of form HUD-
550059 is incorrect. The DOB
reflected in SSA’s records is listed at
Request the tenant provide a
current SS/SSI benefit letter.
Request tenant provide
documentation (i.e. birth certificate
or state issued identification card)

HUD Occupancy Handbook Exhibit 9-2

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1

Exhibit 9-2

4350.3 REV-1

Exhibit 9-2: Failed Verification Report(Failed the SSA Identity Test) Error Messages
Error Description Explanation Corrective Action
the end of the error message. to verify DOB,
Update line 42 of form HUD-
50059 with the SSA provided
DOB, if applicable
6 Verification failed SS/SSI
benefits cannot be disclosed
due to discrepancy in name.
Tenant is receiving SS/SSI benefits;
however, SSA cannot disclose the
benefit amount because the surname
recorded on line 35 of form HUD-
50059 is not the same surname
reflected in SSA records.
Request tenant provide a current
SS/SSI benefit letter.
Ask tenant to provide
documentation (i.e. SSN card,
birth certificate, state issued
identification card, marriage
license or court documents) of the
other name he/she is using.
Update line 35 of form HUD-
50059 with the correct surname.
7 Verification failed SSN not
found in SSA’s records
Or
SSN is not in file
Or
The input SSN was not
verified
The tenant’s SSN recorded on line
45 of form HUD-50059 is not a valid
number issued by SSA or listed in
SSA records.
Request original SSN card from
tenant.
Confirm SSN displayed on the
card matches the SSN reported
on line 45 of form HUD-50059.
For continued SSN failures, notify
HUD OIG or other law
enforcement agency.
8 Verification failed SSN not
found in SSA records
XXXXXXXXX
Tenant SSN recorded on line 45 of
form HUD-50059 is not a valid
number issued by SSA. However,
the SSN reflected in SSA records is
listed at the end of the error
message.
Update line 45 of form HUD-
50059 with the SSA provided
SSN.
9 Verification failed surname
matched but DOB did not
match with SSA records
MM/DD/YYYY
The DOB recorded on line 42 of form
HUD-50059 is incorrect. However,
the DOB reflected in SSA records is
listed at the end of the error
message.
Update line 42 of form HUD-
50059 with the SSA provided
DOB.

NOTE: If the SSA records are wrong, only the tenant can request SSA to correct his/her record by completing and submitting form SS-5, Application for a Social Security Card.

HUD Occupancy Handbook Exhibit 9-2

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2

Exhibit 9-3

4350.3 REV-1

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Contents — HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs
HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs
  1. HUD Handbook 4350.3: Occupancy Requirements of Subsidized Mult…
  2. Exhibit 3-12: Section 8, RAP, and Rent Supplement Programs – S…
  3. Exhibit 3-13: Section 236 Without Additional Assistance – Spec…
  4. Exhibit 3-14: Section 236 With Benefit of Additional Assistanc…
  5. Document Package for Applicant's/Tenant's Consent to the Relea…
  6. Exhibit 7-2: Sample Annual Recertification First Reminder Notice
  7. Exhibit 7-4: Sample Annual Recertification Third Reminder Noti…
    Overview
    1. Exhibit 7-5: Sample Recertification Interview and Verification…
    2. Dear Tenant:
    3. Exhibit 7-7: Sample Interim Adjustment Initial Notice
    4. Exhibit 7-8: Sample Interim Adjustment Termination of Assistance
    5. CHAPTER 8. TERMINATION
    6. 8-1 Introduction
    7. 8-2 Key Terms
    8. Section 1: Termination of Assistance
    9. 8-3 Key Regulations
    10. Applicability
    11. 8-5 Key Requirements: When Assistance Must Be Terminated
    12. 8-6 Procedures for Terminating or Reinstating Assistance
    13. B. Reinstating Assistance
    14. 8-7 Termination of Assistance Related to Establishing Citizens…
    15. C. Termination of Assistance When Unable to Establish Citizens…
    16. D. Termination of Assistance When a Tenant Allows an Ineligibl…
    17. Section 2: Termination of Tenancy by Lessees
    18. 8-8 Key Regulations
    19. 8-9 Key Requirements
    20. 8-10 Allowable Use of Security Deposits
    21. Section 3: Termination of Tenancy by Owners
    22. 8-11 Key Regulations
    23. 8-12 Overview
    24. 8-13 Material Noncompliance with the Lease
    25. Figure 8-3: Tenant Errors versus Fraud
    26. 4. Repeated minor violations that:
    27. Example – Minor Violations
    28. 5. Nonpayment of rent due under the lease .
    29. B. Procedures for Terminating Tenancy and Providing Notice
    30. 4. Manner of service for all other Section 8 programs.
    31. 8-14 Drug Abuse and Other Criminal Activity
    32. B. Factors to Consider When Terminating Tenancy for Drug Abuse…
    33. Procedures for Accessing Criminal Records
    34. D. Procedures for Terminating Tenancy and Providing Notice
    35. A. Key Requirements
    36. Example – Material Failure to Carry Out Obligations under a St…
    37. B. Procedures for Terminating Tenancy and Providing Notice
    38. 8-16 Other Good Cause
    39. Example – Other Good Cause
    40. Procedures for Terminating Tenancy and Providing Notice
    41. Section 4: Discrepancies, Errors, and Fraud
    42. 8-17 Key Regulations
    43. A. Overview
    44. Program Violations
    45. Investigating and Discovering the Facts
    46. Notifying and Meeting with the Tenant
    47. Determining the Outcome of the Investigation
    48. Example – Unintentional Program Violation
    49. A. Overview
    50. Criminal Violation (Fraud)
    51. C. Documenting Fraud
    52. Taking Action to Address Fraud
    53. A. Requirements Regarding Discrepancies Reported in the EIV Sy…
    54. Nondisclosure of Income Information
    55. Opportunity to Contest
    56. A. Tenant’s Obligation to Repay
    57. 8-22 Tenant Repayment Options
    58. 8-23 Repayment Agreements
    59. 8-24 Reimbursement to Tenant for Overpayment of Rent
    60. 8-25 Reimbursement for Errors Discovered During a Monitoring R…
    61. CHAPTER 9. ENTERPRISE INCOME VERIFICATION (EIV)
    62. 9-1 Introduction
    63. 9-2 Key Terms
    64. Section 1: Enterprise Income Verification (EIV) System
    65. Key Regulations
    66. 9-4 Introduction to the EIV System
    67. 9-5 Mandatory Use of the EIV System
    68. Section 2: EIV Source Data
    69. 9-6 EIV Data
    70. Section 3: EIV Reports
    71. 9-7 Key Regulations
    72. 9-8 Using EIV Reports
    73. 9-9 Documentation to Demonstrate Owners Compliance with Use of…
    74. 9-10 Independent Third Party Verification
    75. 9-11 EIV Income Reports
    76. A. Summary Report
    77. 5. New Admissions
    78. 6. Applicants
    79. C. Income Discrepancy Report
    80. analysis.)
    81. 3. Discrepancy Examples. Example 1: Valid discrepancy
    82. Example 2: Valid discrepancy
    83. Example 3: Invalid discrepancy
    84. D. Other EIV Income Reports
    85. New Hires Report
    86. 9-12 EIV Verification Reports
    87. A. Existing Tenant Search
    88. C. Identity Verification Report
    89. 1. Failed EIV Pre-Screening Report
    90. 2. Failed Verification Report (Failed the SSA Identity Test)
    91. D. Deceased Tenant Report
    92. E. New Hires Report
    93. A. Unreported or Underreported Income
    94. Over-reported income
    95. 9-14 Retention of EIV Reports
    96. 9-15 Requesting Verification of Information from SSA
    97. 9-16 EIV Income Incorrect or Does Not Belong to the Tenant
    98. National Credit Reporting Agencies Contact Information
    99. Section 4: Security of EIV Data
    100. 9-17 Disclosure of EIV Data
    101. C.
    102. 9-18 EIV Rules of Behavior (ROB)
    103. NOTE: HUD staff will check the “CA” box at the bottom of the f…
    104. Section 5: Penalties for Failure to Have Access to or Failure …
    105. 9-19 Penalties for Failure to Have Access To and/or Failure to…
    106. 9-20 Security Training
    107. 9-21 Safeguarding EIV Data
    108. Administrative Safeguards
    109. Physical Safeguards
    110. Section 6: EIV Resources
    111. 9-22 Resource Materials
    112. Chapter 9 Exhibits
    113. Exhibit 9-3: EIV Income Report Information
  8. SAMPLE TENANT CONSENT TO DISCLOSE EIV INCOME INFORMATION
  9. Applying the Model Lease for Subsidized Programs to Individual…
  10. Applying the Model Leases for Section 202 PRAC and Section 811…
  11. Sample Move-In/Move-Out Inspection Form
  12. Memorandum February 5, 2002: Fact Sheets for Project-Based Ass…

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