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Exhibit 7-4: Sample Annual Recertification Third Reminder Notice/Notice of Termination

9-6 EIV Data

HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-07-29 · United States

  • A. Data in the EIV system comes from several sources including the following:

    1. Tenant information in the EIV system is data from current, active forms HUD-50059 transmitted to the Tenant Rental Assistance Certification System (TRACS).

    2. Employment and income information comes from two sources, 1) the Department of Health and Human Services (HHS’) National Directory of New Hires (NDNH) and 2) the Social Security Administration (SSA).

      • a. NDNH

        1. New Hires (W-4)

        2. Quarterly wages for federal and non-federal employees 3. Quarterly unemployment compensation

      • b. SSA

        1. Social Security (SS) benefits

        2. Supplemental Security Income (SSI) benefits

        3. Dual Entitlement benefits

        4. Medicare premium information 5. Disability status

  • B. Schedule of EIV Updates

    1. SSA Updates

      • a. A quarterly match is conducted against SSA records for tenants who pass the SSA identity test (See C.2 below).

      • b. Each quarter the entire tenant population is matched with SSA. Each month during a quarter, a group of tenants are matched on their next recertification month. (See Figure 9-2 below.)

      • c. The SSA match process begins at the beginning of each month with all of the data being loaded into EIV by the second week of the month.

      • d. Records that are new or that have been significantly updated are matched in the next monthly SSA matching cycle.

      • e. Benefits that include the cost of living adjustments (COLAs) are not available from SSA for uploading into EIV until the end of the calendar year.

HUD Multifamily Occupancy Handbook Chapter 9: Enterprise Income Verification (EIV)

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Section 2: EIV Source Data

4350.3 REV-1

When processing recertifications with an effective date of January 1, February 1, March 1 and April 1, in order to complete the Recertification Steps outlined in Chapter 7, Figure 7-3, and provide the tenant with the required 30-day notice of any increase in rent, the owner must use one of the methods below for determining the tenant’s income.

  • (1) Use the benefit information reported in EIV that does not include the COLA as third party verification as long as the tenant confirms that the income data in EIV is what he/she is receiving;

  • (2) Use the SSA benefit, award letter or Proof of Income Letter provided by the tenant that includes the COLA adjustment if the date of the letter is within 120 days from the date of receipt by the owner;

  • (3) Determine the tenant’s income by applying the COLA increase percentage to the current verified benefit amount and document the tenant file with how the tenant’s income was determined; or

  • (4) Request third party verification directly from SSA when the income in EIV does not agree with the income the tenant reports he/she is receiving. (See Paragraph 9-15)

  • (5) All recertifications effective after April 1 must reflect the SSA benefit that includes the COLA.

  • f. EIV retains the last eight actions processed by SSA for a tenant.

Figure 9-2 Schedule of SSA Updates

Group Recertification Month Months Data Is Refreshed in EIV
I April, May, June, July January, April, July, October
II August, September, October, November February, May, August, November
III December, January, February, March March, June, September, December

For example, the SSA data for tenants with a recertification month of April, May, June or July is refreshed in EIV in January, April, July and October.

  1. NDNH Updates

    • a. Tenants who pass the identity match with SSA are matched with the NDNH new hires (W-4), wage and unemployment data.

HUD Multifamily Occupancy Handbook Chapter 9: Enterprise Income Verification (EIV)

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Section 2: EIV Source Data

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  • b. There are two matches performed:

    • (1) Monthly match:

      • (a) Entire eligible tenant base is matched with the new hires (W-4) data, and

      • (b) Newly admitted tenants are matched with the wage and unemployment benefit data.

    • (2) Quarterly match of the entire tenant base with the new hires (W-4), wage and unemployment benefit data.

See Figure 9-3 below.

  • c. The new hires (W-4), wage and unemployment benefit data is loaded into EIV by the 20[th] of each month.

  • d. EIV retains the last 8 actions processed by HHS of the NDNH employment and income data for a tenant.

Figure 9-3 Scheduled of NDNH Updates

Month Type of Match
January Monthly
February Quarterly
March Monthly
April Monthly
May Quarterly
June Monthly
July Monthly
August Quarterly
September Monthly
October Monthly
November Quarterly
December Monthly

HUD Multifamily Occupancy Handbook Chapter 9: Enterprise Income Verification (EIV)

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Section 3: EIV Reports

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  • C. Screening of Personal Identifiers

    1. EIV Pre-screening

Prior to sending tenant information to SSA for validation of a tenant’s personal identifiers (last name, DOB and SSN), a pre-screening is conducted to identify tenants who are missing or have invalid personal identifiers. These tenants are not sent to SSA for the identity match until the personal identifier information has been corrected in TRACS.

  1. SSA Identity Test

    • a. Tenants who pass the EIV pre-screening test are sent to SSA for verification of their personal identifiers against SSA records. Tenants whose personal identifiers do not match SSA’s records cannot be matched against HHS’ NDNH or SSA’s records until the personal identifier information has been corrected in TRACS.

    • b. Tenants whose personal identifiers match SSA’s records are matched against HHS’ NDNH and SSA’s records to obtain employment and income information.

See Paragraph 9-12.C for information on using the Failed EIV Pre-Screening and Failed SSA Identity Test Reports for correcting discrepant data.

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Contents — HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs
HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs
  1. HUD Handbook 4350.3: Occupancy Requirements of Subsidized Mult…
  2. Exhibit 3-12: Section 8, RAP, and Rent Supplement Programs – S…
  3. Exhibit 3-13: Section 236 Without Additional Assistance – Spec…
  4. Exhibit 3-14: Section 236 With Benefit of Additional Assistanc…
  5. Document Package for Applicant's/Tenant's Consent to the Relea…
  6. Exhibit 7-2: Sample Annual Recertification First Reminder Notice
  7. Exhibit 7-4: Sample Annual Recertification Third Reminder Noti…
    Overview
    1. Exhibit 7-5: Sample Recertification Interview and Verification…
    2. Dear Tenant:
    3. Exhibit 7-7: Sample Interim Adjustment Initial Notice
    4. Exhibit 7-8: Sample Interim Adjustment Termination of Assistance
    5. CHAPTER 8. TERMINATION
    6. 8-1 Introduction
    7. 8-2 Key Terms
    8. Section 1: Termination of Assistance
    9. 8-3 Key Regulations
    10. Applicability
    11. 8-5 Key Requirements: When Assistance Must Be Terminated
    12. 8-6 Procedures for Terminating or Reinstating Assistance
    13. B. Reinstating Assistance
    14. 8-7 Termination of Assistance Related to Establishing Citizens…
    15. C. Termination of Assistance When Unable to Establish Citizens…
    16. D. Termination of Assistance When a Tenant Allows an Ineligibl…
    17. Section 2: Termination of Tenancy by Lessees
    18. 8-8 Key Regulations
    19. 8-9 Key Requirements
    20. 8-10 Allowable Use of Security Deposits
    21. Section 3: Termination of Tenancy by Owners
    22. 8-11 Key Regulations
    23. 8-12 Overview
    24. 8-13 Material Noncompliance with the Lease
    25. Figure 8-3: Tenant Errors versus Fraud
    26. 4. Repeated minor violations that:
    27. Example – Minor Violations
    28. 5. Nonpayment of rent due under the lease .
    29. B. Procedures for Terminating Tenancy and Providing Notice
    30. 4. Manner of service for all other Section 8 programs.
    31. 8-14 Drug Abuse and Other Criminal Activity
    32. B. Factors to Consider When Terminating Tenancy for Drug Abuse…
    33. Procedures for Accessing Criminal Records
    34. D. Procedures for Terminating Tenancy and Providing Notice
    35. A. Key Requirements
    36. Example – Material Failure to Carry Out Obligations under a St…
    37. B. Procedures for Terminating Tenancy and Providing Notice
    38. 8-16 Other Good Cause
    39. Example – Other Good Cause
    40. Procedures for Terminating Tenancy and Providing Notice
    41. Section 4: Discrepancies, Errors, and Fraud
    42. 8-17 Key Regulations
    43. A. Overview
    44. Program Violations
    45. Investigating and Discovering the Facts
    46. Notifying and Meeting with the Tenant
    47. Determining the Outcome of the Investigation
    48. Example – Unintentional Program Violation
    49. A. Overview
    50. Criminal Violation (Fraud)
    51. C. Documenting Fraud
    52. Taking Action to Address Fraud
    53. A. Requirements Regarding Discrepancies Reported in the EIV Sy…
    54. Nondisclosure of Income Information
    55. Opportunity to Contest
    56. A. Tenant’s Obligation to Repay
    57. 8-22 Tenant Repayment Options
    58. 8-23 Repayment Agreements
    59. 8-24 Reimbursement to Tenant for Overpayment of Rent
    60. 8-25 Reimbursement for Errors Discovered During a Monitoring R…
    61. CHAPTER 9. ENTERPRISE INCOME VERIFICATION (EIV)
    62. 9-1 Introduction
    63. 9-2 Key Terms
    64. Section 1: Enterprise Income Verification (EIV) System
    65. Key Regulations
    66. 9-4 Introduction to the EIV System
    67. 9-5 Mandatory Use of the EIV System
    68. Section 2: EIV Source Data
    69. 9-6 EIV Data
    70. Section 3: EIV Reports
    71. 9-7 Key Regulations
    72. 9-8 Using EIV Reports
    73. 9-9 Documentation to Demonstrate Owners Compliance with Use of…
    74. 9-10 Independent Third Party Verification
    75. 9-11 EIV Income Reports
    76. A. Summary Report
    77. 5. New Admissions
    78. 6. Applicants
    79. C. Income Discrepancy Report
    80. analysis.)
    81. 3. Discrepancy Examples. Example 1: Valid discrepancy
    82. Example 2: Valid discrepancy
    83. Example 3: Invalid discrepancy
    84. D. Other EIV Income Reports
    85. New Hires Report
    86. 9-12 EIV Verification Reports
    87. A. Existing Tenant Search
    88. C. Identity Verification Report
    89. 1. Failed EIV Pre-Screening Report
    90. 2. Failed Verification Report (Failed the SSA Identity Test)
    91. D. Deceased Tenant Report
    92. E. New Hires Report
    93. A. Unreported or Underreported Income
    94. Over-reported income
    95. 9-14 Retention of EIV Reports
    96. 9-15 Requesting Verification of Information from SSA
    97. 9-16 EIV Income Incorrect or Does Not Belong to the Tenant
    98. National Credit Reporting Agencies Contact Information
    99. Section 4: Security of EIV Data
    100. 9-17 Disclosure of EIV Data
    101. C.
    102. 9-18 EIV Rules of Behavior (ROB)
    103. NOTE: HUD staff will check the “CA” box at the bottom of the f…
    104. Section 5: Penalties for Failure to Have Access to or Failure …
    105. 9-19 Penalties for Failure to Have Access To and/or Failure to…
    106. 9-20 Security Training
    107. 9-21 Safeguarding EIV Data
    108. Administrative Safeguards
    109. Physical Safeguards
    110. Section 6: EIV Resources
    111. 9-22 Resource Materials
    112. Chapter 9 Exhibits
    113. Exhibit 9-3: EIV Income Report Information
  8. SAMPLE TENANT CONSENT TO DISCLOSE EIV INCOME INFORMATION
  9. Applying the Model Lease for Subsidized Programs to Individual…
  10. Applying the Model Leases for Section 202 PRAC and Section 811…
  11. Sample Move-In/Move-Out Inspection Form
  12. Memorandum February 5, 2002: Fact Sheets for Project-Based Ass…

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