Note:

Selecting "Move Case" removes the case from RGS once case is copied to your hard drive.

From the "Copy Case(s)" window, use "Select Location" in the "Copy Cases(s) To" box to navigate to the desired location on your hard drive.

Select "Copy." A folder containing a file "NFORWARDI1.ZIP" (or similar name) is created.

Send this file to the email address the Manager, EP Mandatory Review gave you.

To extract RGS information in an email (the NFORWARDI1.ZIP file):

Save the file to your hard drive.

Open RGS.

At the "Case Management" window, select "Merge" .