4-24 Applicant Interviews
HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs · 2026 edition · updated 2026-07-29 · United States
A. When an appropriate unit will be available in the near future, the owner must interview an applicant and obtain current information about the family’s circumstances. For documents that an owner may ask applicants to bring to the interview, see Exhibit 4-1.
B. At the interview, the owner must:
- Confirm and update all information provided on the application. If a preapplication was submitted, complete a full application form and confirm and update the information.
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Explain program requirements, including use of the information contained in the EIV system, verification procedures, and penalties for false information. The penalties include eviction, loss of assistance, fines up to $10,000, and imprisonment up to five years.
Obtain family income and composition information and other data needed to verify eligibility and compute the tenant’s share of the rent. (See Chapter 5.)
Review the financial information on the application and specifically ask the tenant whether any member of the household:
a. Receives any of the types of income listed in Chapter 5, Section 1 (e.g., self-employment income, unemployment compensation, income maintenance payments). If it appears likely that an applicant is receiving a form of income not reported on the application, ask the applicant about that source of income and document the applicant’s response in the file; and
b. Has any assets. (See paragraph 5-7 for a description of assets.)
Ask the head of household, spouse, or co-head, and household members age 18 and over to sign the release of information consent portion of the Authorization for Release of Information (Forms HUD 9887 and 9887-A) and any other necessary verification requests.
Obtain declaration of citizenship (see Exhibit 3-5) and verification consent forms (see Exhibit 3-6) for verification from all household members as appropriate.
Inform the applicant of the screening requirements used by the owner, including use of the Existing Tenant Search in EIV for determining if the applicant, or a member of the applicant’s family, is receiving HUD’s rental assistance at another location. (If the owner performs screening activities, a consent to check landlord or credit history should also be obtained).
Require the head of household, spouse, or co-head to give a written certification as to whether any family member did/did not dispose of any assets for less than fair market value during the two years preceding the effective date of the certification/recertification.
a. The certification must include a list of all assets disposed of for less than fair market value, the dates disposed of, the amount received, and the asset’s market value at the time of disposition.
b. HUD does not prescribe a form for this certification. It may be part of an application form or a separate form.
NOTE: Owners need not obtain this information if the family is being considered only for a unit in a BMIR project without rental
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assistance because the disposal of assets does not affect income and rent calculations for BMIR tenants who do not receive rental assistance.
Require disclosure and verification of SSNs for all household members, except those who do not contend eligible immigration status, and tenants age 62 or older as of January 31, 2010, whose initial determination of eligibility was begun before January 31, 2010, and provide verification of the complete and accurate SSN assigned to them. (See paragraph 3-9 for more information on SSN disclosure and verification requirements.)
Advise the family that HUD will compare the information supplied with information federal, state, or local agencies have on the family’s income and household composition. This will include the employment and income information received from SSA’s and HHS’ NDNH databases through HUD’s Computer Matching Agreements with these agencies.
Tell the family that a final decision on eligibility cannot be made until all verifications are complete.
Provide each applicant with a copy of the appropriate HUD fact sheet, which describes how the tenant's rent is calculated.
Provide each household with copies of the EIV & You and the Resident Rights and Responsibilities brochures.
Inform the family that federal laws prohibit the owner from discriminating against individuals with disabilities. In summary, owners have responsibilities for making reasonable accommodations in policies, providing auxiliary aids, making units and facilities accessible, and permitting disabled persons to use assistance animals when they may provide the tenant with equal housing opportunities.
Inform all applicants of housing for the elderly or disabled about the rules on owning pets. (See paragraph 6-10.)
C. Generally, owners may not require tenants to participate in congregate meals or other services. However, in properties for the elderly or disabled for which HUD approved a mandatory meals program before April 1, 1987, the owner must inform all applicants about:
The requirement to execute a meals contract. A meal contract is a separate contract incorporated as part of the lease that states in part:
a. Substantial failure by a tenant to comply with the mandatory meals agreement will be a violation of the lease and will subject the tenant to eviction procedures in accordance with the lease;
b. The number of meals required to be purchased;
c. The duration of the meals agreement;
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d. The charges for the meals at the time the agreement is signed; and
e. The exemptions from purchasing meals and the requirements to obtain these exemptions.
Exemptions from purchasing meals may be made due to:
a. Medical conditions;
b. A paying job that keeps the tenant away from the property at meal time;
c. Other absence from the property;
d. Permanent immobility; and/or
e. Discretionary exemptions, such as dietary practices, financial reasons, or religious reasons.
Get a plain-English answer with a citation back to this text.
Ask AI about this code▸ Contents — HUD Handbook 4350.3 REV-1 — Occupancy Requirements of Subsidized Multifamily Housing Programs
- HUD Handbook 4350.3: Occupancy Requirements of Subsidized Mult…
- Exhibit 3-12: Section 8, RAP, and Rent Supplement Programs – S…
- Exhibit 3-13: Section 236 Without Additional Assistance – Spec…
-
▸ Exhibit 3-14: Section 236 With Benefit of Additional Assistanc…
Overview- Special Instructions for Determining Prorated Assistance Payme…
- A. Calculate the difference between market rent and the contra…
- C. Calculate the assistance adjustment for Rent Supplement, RA…
- D. Calculate the prorated TTP.
- E. Calculate the prorated assistance payment.
- CHAPTER 4. WAITING LIST AND TENANT SELECTION
- 4-1 Introduction
- Key Terms
- Section 1: Tenant Selection Plan
- 4-3 Key Regulations
- B. Income-Targeting
- D. Required Criminal and Drug Screening Standards
- G. Rejecting Applicants and Denial of Rental Assistance
- Denial of Assistance to Noncitizens and DHS Appeal Process
- A. Key Requirements
- B. HUD Review of the Tenant Selection Plan
- Figure 4-2: Written Tenant Selection Plan - Topics
- B. Recommended Topics
- C. Required Contents of the Tenant Selection Plan
- 1. Project eligibility requirements.
- Additional Owner Policies and Practices
- Modification of the Tenant Selection Plan
- Availability of the Tenant Selection Plan
- 4-5 Income-Targeting – Applicable Only to the Section 8 Projec…
- B. Methods to Comply with Income-Targeting Requirements
- 4-6 Preferences
- Statutory, HUD, State, and Local Preferences
- C. Owner-Adopted Preferences
- D. Determining the Relative Weight of Owner-Adopted Preferences
- Screening for Suitability
- A. Screening Versus Determining Eligibility
- D. Screening Using the EIV Existing Tenant Search
- E . Considerations In Developing Screening Criteria
- a. Screening criteria for assisted units in cooperatives.
- Permitted Screening Criteria Commonly Used by Owners
- Prohibited Screening Criteria
- Criteria That Require Medical Evaluation or Treatment
- Criteria That Require Donation or Contribution
- E. Criteria That Inquire about Disabled Status
- F. Criteria Prohibited by State and Local laws
- 4-9 Rejecting Applicants and Denial of Rental Assistance
- Example – Denial of Unit
- C. Notification of Applicant Rejection
- Owner Meetings with Applicants to Discuss Rejection Notices
- Section 2: Marketing
- 4-10 Key Regulations
- Affirmative Fair Housing Marketing and Fair Housing Poster
- 4-11 Summary of Key Requirements
- B. Fair Housing Poster
- 4-12 Affirmative Fair Housing Marketing
- A. Key Requirements
- Affirmative Fair Housing Marketing Plan
- Special Marketing Requirements
- E. Records
- Updating the Marketing Plan
- Section 3: Waiting List Management
- 4-13 Key Regulations
- Social Security Number (SSN) Requirements
- D. Record-Keeping
- 4-14 Taking Applications for Occupancy
- 1. At time of application:
- 2. After admission:
- Retention and confidentiality of contact information.
- A. Overview
- Nondiscrimination When Matching Applicants to Available Units
- Matching Family Characteristics with Available Units
- D. Section 8 Units: Extremely Low-Income Targeting Requirement…
- E. Restrictions on Applicant Selection Based on Income
- F. Matching Single Persons to Units
- A. Key Requirements
- B. Opening and Closing the Waiting List
- C. Determining an Applicant’s Preliminary Eligibility
- 4-17 Placing Families with Disabled Family Members
- 4-18 Documenting Changes to Waiting Lists
- Providing an Auditable Record of Changes to Waiting Lists
- Maintaining Documentation of the Waiting Lists
- D. Maintaining Records of Manually Recorded Waiting Lists
- Maintaining Records for Electronic Waiting Lists
- 4-19 Updating Waiting List Information
- Example - Applicant Change in Household Composition
- 4-20 Removing Names from the Waiting List
- 4-21 Reinstating Applicants to the Waiting List
- 4-22 Record-Keeping
- Section 4: Selecting Tenants from the Waiting List
- 4-23 General
- 4-24 Applicant Interviews
- 4-25 Applying Income Targeting Requirements in Section 8 Prope…
- Figure 4-6: Sample Steps Owners May Use to Implement Income-Ta…
- Example
- Example 2 – Income-Targeting Method
- Example Admissions Log to Track Income-Targeting Progress
- 4-26 Verification of Preferences
- 4-27 Implementing Screening Reviews
- C. Screening for Rental History
- Objective/Acceptable Questions
- Inappropriate Questions
- D. Screening for Housekeeping
- Screening for Drug Abuse and Other Criminal Activity
- 4-28 Ensuring That Screening Is Performed Consistently
- B. Extenuating Circumstances
- Example – Extenuating Circumstances
- 4-29 Verifying the Need for Accessible Units
- 4-30 Addressing Requests for Reasonable Accommodations
- Example – Reasonable Accommodation
- 4-31 Denial of Assistance to Noncitizens
- A. Applicability
- Offering and Continuing Assistance
- Events Triggering Denial of Assistance
- D. Required Notice
- Chapter 4 Exhibits
- Records of Earned Income
- Records of Other Income
- Asset Information
- Records of Family Circumstances/Family Composition/Allowances
- Date (mm/dd/yyyy) :
- There is no penalty for persons who do not complete the form.
- A. General Instructions:
- CHAPTER 5. DETERMINING INCOME AND CALCULATING RENT
- 5-1 Introduction
- 5-2 Key Terms
- Section 1: Determining Annual Income
- Key Regulations
- Key Requirements
- Methods for Projecting and Calculating Annual Income
- Example – Anticipated Increase in Hourly Rate
- Examples – Irregular Employment Income
- Examples – Irregular Employment Income
- A. Income of Adults and Dependents
- Examples – Income of Temporarily Absent Family Members
- C. Deployment of Military Personnel to Active Duty
- D. Income of Permanently Confined Family Members
- Educational Scholarships or Grants
- F. Alimony or Child Support
- Regular Cash Contributions and Gifts
- Examples – Regular Cash Contributions
- H. Income from a Business
- Periodic Social Security Payments
- Example – Adjustment for Prior Overpayment of Benefits
- Example – Welfare Income in “As Paid” Localities
- L. Periodic Payments from Long-Term Care Insurance, Pensions, …
- Example – Withdrawals from IRAs or 401K Accounts
- M.
- Income from Training Programs
- O. Income Received by a Resident of an Intermediate Care Facil…
- Withdrawal of Cash or Assets from an Investment
- Q. Lump Sum Payments Counted as Income
- Figure 5-3: Treatment of Delayed Benefit Payments Received in …
- Examples – Income Exclusions
- Examples – Income Exclusions
- 5-7 Calculating Income from Assets
- Determining Income from Assets
- Example – Calculating the Cash Value of an Asset
- D. Assets Owned Jointly
- Example – Determining the Cash Value of an Asset
- Examples – Jointly Owned Assets
- Calculating Income from Assets When Assets Exceed $5,000
- Example – Imputed Income from Assets
- G. Calculating Income from Assets - Specific Types of Assets
- Example – A Trust Accessible to Family Members
- Example – Nonrevocable Trust As an Asset Disposed of for Less …
- Example – Nonrevocable Trust Distributing Income to the Creato…
- c. Special needs trusts.
- Example – Special Needs Trust
- 2. Annuities.
- c. Calculations when an annuity is considered an asset.
- Example – Calculating the Cash Value of an Annuity
- Examples – Lump Sum Additions to Family Assets (One-Time Payme…
- 4. Balances held in retirement accounts.
- Examples – Balances Held in an IRA or 401K Retirement Account
- 5. Federal Government/Uniformed Services Pensions
- 7. Mortgage or deed of trust.
- Examples – Assets of More or Less Than $1,000 Disposed of for …
- Example – Asset Disposed of for Less Than Fair Market Value
- Section 2: Determining Adjusted Income
- 5-8 Key Regulations
- 5-9 Key Requirements for Determining Adjusted Income
- 5-10 Calculating Adjusted Income
- Example – Child Care Deduction Separate Expenses for Time at W…
- Examples – Eligible Disability Assistance Expenses
- Example – Calculating a Deduction When Disability Assistance E…
- D. Medical Expense Deduction
- The following example illustrates the two options. Tenants may…
- Example – Medical Expense Paid over a Period of Time
- Example – Special Calculation for Families Who Are Eligible fo…
- F. No Deduction for Alimony or Child Support Paid to a Person …
- Example – Child Support Garnished from Wages
- Section 3: Verification
- 5-11 Key Regulations
- 5-12 Verification Requirements
- Figure 5-4: Privacy Act Notice
- B. Timeframe for Conducting Verifications
- 5-13 Acceptable Verification Methods
- Third-Party Verification
- Example – Verification by Internet Printout
- 5-14 Identifying Appropriate Verification Sources
- A. Consent and Verification Forms
- HUD-Required Consent and Release Forms
- Owner-Created Verification Forms
- 5-16 Effective Term of Verifications
- A. Duration of Verification Authorization
- 5-17 Inconsistent Information Obtained Through Verifications
- A. Key Requirement
- B. Documenting Third-Party Verification
- C. Documenting Telephone Verification
- D. Recording Inspection of Original Documents
- E. Documenting Why Third-Party Verification Is Not Available
- Reasonable Accommodation
- Examples – Reasonable Accommodation
- 5-19 Confidentiality of Applicant and Tenant Information
- 5-20 Security of EIV Data
- 5-21 Refusal to Sign Consent Forms
- 5-22 Interim Recertifications
- 5-23 Record-Keeping Procedures
- Section 4: Calculating Tenant Rent
- 5-24 Key Regulations
- 5-25 Calculating the Tenant Contribution for Section 8, PAC, P…
- B. Unit Rent
- Timeframe for Calculating Rent
- Section 8, PAC, PRAC, and RAP
- Rent Supplement
- A. Tenant Rent
- B. Assistance Payments
- Example – Calculating HAP
- Utility Reimbursement
- Section 8 Minimum Rent
- Example – Utility Reimbursement for a Tenant Paying Minimum Rent
- 3. Financial hardship exemptions.
- Example – Temporary Hardship Schedule
- 5-27 Calculating Assistance Payments for Authorized Police/Sec…
- 5-28 Calculating Tenant Contribution for “Double Occupancy” in…
- B. Total Tenant Payment
- Example – TTP Calculation for Double Occupancy
- C. Contract Rent and Assistance Payment in Section 202/8 Group…
- Example – Assistance Payment, Section 202/8 Double Occupancy
- Example – Section 202/8 Double Occupancy
- Example – Calculating the Assistance Payment for a Double Occu…
- Example – Section 811 Total Tenant Payments
- Example – Section 202/8 Calculation at a Change in Occupancy
- Example – Section 811 Calculation at a Change in Occupancy
- 5-29 Calculating Tenant Contribution for Section 236 and Secti…
- A. Tenant’s Rent Contribution
- B. Timeframe for Calculating Rent
- Figure 5-7: Tenant Contributions for the Section 236 and Secti…
- Section 221(d)(3) BMIR
- 5-30 Determining Tenant Contribution at Properties with Multip…
- 5-31 Procedures for Calculating Rent
- Chapter 5 Exhibits
- 24 CFR 5.609(b) and (c)
- INCOME INCLUSIONS
- INCOME EXLCUSIONS:
- Exhibit 5-2: Assets
- Example – Withdrawals from a Keogh Account
- 6. Retirement and pension funds.
- Example – Retirement Benefits as Lump-Sum and Periodic Payments
- Computation of imputed income:
- Regulatory References
- Example – Assets that are Part of an Active Business
- Example – Assets not Effectively Owned by the Applicant
- Example
- Medical Expenses That Are Deductible and Nondeductible
- Exhibit 5-4: Certification for Qualified Long-Term Care Insura…
- Unit Number
- Document Package for Applicant's/Tenant's Consent to the Relea…
- Exhibit 7-2: Sample Annual Recertification First Reminder Notice
- Exhibit 7-4: Sample Annual Recertification Third Reminder Noti…
- SAMPLE TENANT CONSENT TO DISCLOSE EIV INCOME INFORMATION
- Applying the Model Lease for Subsidized Programs to Individual…
- Applying the Model Leases for Section 202 PRAC and Section 811…
- Sample Move-In/Move-Out Inspection Form
- Memorandum February 5, 2002: Fact Sheets for Project-Based Ass…