Santa Clara County Municipal Code Art. 9 Personnel

(a) Each person providing ambulance services subject to permit under this chapter shall assign at least one person at all times to be responsible for receiving calls or inquiries for ambulance service and the dispatching of ambulances owned and/or operated by that person.

(b) Persons holding an ambulance permit, except those persons who have received a waiver from the permit officer by reason of their provision of services pursuant to written agreement with the County, shall provide such dispatch services on a 24-hour-per-day basis and shall adequately train the dispatcher(s) in radio operation and procedures, operational protocols, and County regulations, policies and procedures before said dispatcher begins dispatching calls.

(Ord. No. NS-300.513, § 2, 2-23-93)