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Article III

Pleasant Hill Municipal Code · 2026-07 edition · updated 2026-09-27 · Pleasant Hill

Franchise Agreement

  • § 13.10.100. Granting franchise agreement – Rates.

  • § 13.10.110. Terms and standards of service – Programs – Essential provisions and franchisee requirements.

  • § 13.10.120. Service rates and billing procedures.

§ 13.10.030. Mandatory collection service.

PLEASANT HILL CODE

  • Chapter 13.15 § 13.15.230. Cable service to public

  • CABLE TELEVISION buildings occupied by public agencies.

  • Article I § 13.15.240. PEG channels.

  • General Provisions § 13.15.250. PEG facilities. § 13.15.260. Institutional network.

  • § 13.15.010. Purpose. § 13.15.270. Public access usage

  • § 13.15.020. Definitions. management.

  • § 13.15.280. Leased access.

  • Article II § 13.15.290. Interconnection.

  • Franchising Procedures § 13.15.300. Emergency override. § 13.15.310. Tree trimming.

  • § 13.15.030. Franchise required. § 13.15.320. Removal and abandonment

  • § 13.15.040. Granting. of cable system.

  • § 13.15.050. Term of franchise. § 13.15.330. Acquisition of cable system.

  • § 13.15.060. Franchise characteristics. § 13.15.070. Franchise applications. Article IV

  • § 13.15.080. Application fee. Customer Service § 13.15.090. New franchise procedure. § 13.15.100. Franchise renewal § 13.15.340. Continuity of service. procedure. § 13.15.350. Nondiscriminatory services.

  • § 13.15.110. Assignment and transfer. § 13.15.360. Local office. § 13.15.120. Transfer of ownership. § 13.15.370. Line extensions. § 13.15.130. Unauthorized operation of § 13.15.380. New service requests.

  • cable system. § 13.15.390. System or individual outage

  • § 13.15.140. Acts at cable operator's complaints.

  • expense. § 13.15.400. Scheduling appointments.

  • § 13.15.150. Eminent domain. § 13.15.410. Notification of service

  • § 13.15.160. Annexations. interruptions.

  • § 13.15.170. Joint exercise of powers § 13.15.420. Notification of service or agreement. channel changes.

  • § 13.15.180. Cable operator subject to § 13.15.430. Telephone communication

  • other laws, police power. services.

  • § 13.15.190. Interpretation of franchise § 13.15.440. Complaint log.

  • terms.

    • § 13.15.450. Subscriber test requests. § 13.15.460. Conditions of service – Subscriber information.
  • Article III

  • City Administration Of Franchise

  • § 13.15.200. Administration. § 13.15.210. Basic service. § 13.15.220. Performance evaluation sessions.

  • § 13.15.470. Complaints – Subscriber information.

  • § 13.15.480. Investigation of complaints. § 13.15.490. Noncompliance with standards.

  • § 13.15.500. Billing, late fees, disconnection of service and notification of rate changes.

UTILITIES AND FRANCHISES

§ 13.15.510. Credits for outages. § 13.15.720. Location of cable operator's
§ 13.15.520. Refund of deposits. properties.
§ 13.15.530. Parental control lock. § 13.15.730. Insurance.
§ 13.15.540. Privacy. § 13.15.740. Indemnification.
§ 13.15.550. Unauthorized connections § 13.15.750. Performance bond.
and tampering. § 13.15.760. Possessory interest.
§ 13.15.770. Violations.
Article V
Construction And Technical Standards Article VII
Rate Regulation
§ 13.15.560. Construction requirements.
§ 13.15.570. Standards. § 13.15.780. Authority.
§ 13.15.580. Permits. § 13.15.790. Notice of rate increases.
§ 13.15.590. Placement of facilities.
§ 13.15.600. Marking of facilities. Article VIII
§ 13.15.610. Existing poles and conduits. State Video Franchises
§
§
13.15.620.
13.15.630.
Notice of work.
Use of public and private
property.
§ 13.15.800.
§ 13.15.810.
Purpose and authority.
Definitions.
§ 13.15.640. Interference with public
projects – Relocation of
§ 13.15.820. State video franchise
applications.
facilities. § 13.15.830. State video franchise and
§ 13.15.650. Other permits. PEG fees.
§ 13.15.840. Customer service penalties.
Article VI § 13.15.850. Public rights-of-way.
Administration And Enforcement
Chapter 13.20
§ 13.15.660. Franchise fees. DIABLO VISTA WATER SYSTEM
§ 13.15.670. Fees on noncable operator
revenues. § 13.20.010. Findings and purpose.
§ 13.15.680. Audit. § 13.20.020. Property merger – Property
§ 13.15.690. Late payments. held in trust relationship.
§ 13.15.700. No accord or satisfaction. § 13.20.030. Duties of city.
§ 13.15.710. Records and reports. § 13.20.040. Operating personnel.
§ 13.20.050. Appeals.
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