Title 5 — BUSINESS LICENSES, TAXES AND REGULATIONS›Chapter 5.20 — CABLE TELEVISION REGULATIONS
Article X — COMPLAINT PROCEDURES
Big Bear Lake Municipal Code · 2026-09 edition · updated 2026-10-02 · Big Bear Lake
5.20.260 - Supervision and regulation of franchise—Franchisee's attendance at meetings.¶
5.20.265 - Franchisee to maintain an office or service center within city limits.¶
5.20.270 - Repair and maintenance crew to be maintained that is capable of responding…¶
5.20.275 - Notice to be given subscribers regarding complaint handling procedures.¶
5.20.280 - Cable service complaints to be logged, showing nature and disposition of each complaint.¶
5.20.285 - Outage log to be maintained showing details of service failures.¶
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