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Title 5 — BUSINESS LICENSES, TAXES AND REGULATIONS›Chapter 5.20 — CABLE TELEVISION REGULATIONS

Article X — COMPLAINT PROCEDURES

Big Bear Lake Municipal Code · 2026-09 edition · updated 2026-10-02 · Big Bear Lake

5.20.260 - Supervision and regulation of franchise—Franchisee's attendance at meetings.

5.20.265 - Franchisee to maintain an office or service center within city limits.

5.20.270 - Repair and maintenance crew to be maintained that is capable of responding…

5.20.275 - Notice to be given subscribers regarding complaint handling procedures.

5.20.280 - Cable service complaints to be logged, showing nature and disposition of each complaint.

5.20.285 - Outage log to be maintained showing details of service failures.

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▸Contents — Big Bear Lake Municipal Code

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