Appeals TEFRA Team System (ATTS)

The Appeals TEFRA Team System (ATTS) is a sub-system within ACDS and is used by the Appeals TEFRA Team employees to maintain their inventory. The ATTS enables the ATT AO/Screener (ATT Technical Employee or ATTTE) to track their cases, record time activity on their cases, and track indirect time. The ATTTE record consists of three sections:

Section I is the Case Information data that is picked up from the CASES database

Section II is the Case History that includes information that identifies the work requested, requestor, priority indicator, etc.

Section III is the Case Activity Record that the ATTTE uses to charge time to the case and add brief notes on the case activity record