SEC. 119.32. LARGE VEHICLE REFUGE PERMIT PROGRAM.

(a) To establish a pathway for individuals living in large vehicles to relocate to non-vehicular housing, the Municipal Transportation Agency (“MTA”) has established a Large Vehicle Refuge Permit Program (the “Program”), as set forth in Transportation Code, Division II, Article 900.

(b) Approval, implementation, and administration of the Program is subject to MTA’s exclusive authority under the Charter to establish fines and fees and regulate on-street parking and other applicable City law, including Transportation Code, Division II, Articles 300 and 900.

(c) Assistance from other City Departments with issues within such departments’ areas of expertise will enable MTA to streamline the review of Permit applications to determine applicant eligibility and ensure that Permittees comply with conditions of an issued Permit. City Departments, including but not limited to the Department of Homelessness and Supportive Housing, Department of Emergency Management, Department of Public Health, Department of Public Works, and the Police Department, shall assist the MTA in its implementation of the Program by:

(1) Supporting the MTA in its efforts to issue Permits by conducting outreach concerning the Program and certifying Household eligibility for the Large Vehicle Refuge Permit;

(2) Offering weekly or as-needed follow up with outreach case managers, and participating in crisis interventions as needed;

(3) Supporting the MTA to verify Permittees’ compliance with the terms of their Permits, and to enforce Permit terms described in Transportation Code, Division II, Section 917, as it may be amended from time to time; and

(4) Taking any other action identified in Transportation Code, Division II, Section 917 as the responsibility of such department under the Program.

(d) In addition to assisting MTA as set forth in subdivision (c) the Department of Homelessness and Supportive Housing shall:

(1) develop guidance in consultation with MTA on what types of evidence and documentation members of the public may use to apply for Large Vehicle Refuge Permits, which guidance shall be made available online and shared with the public on request;

(2) offer guidance to MTA on how to develop and implement a fair review process that includes an ability for Permittees to request reconsideration of and/or appeal Permit decisions;

(3) offer case management services to Permittees, including by assisting them with the intake and Permit application process, helping them stay in compliance with their Permits, creating individual service plans, connecting them to employment services, and coordinating moving logistics;

(4) develop a “Good Neighbor Policy” to be adhered to by Permittees as described in Transportation Code, Division II, Section 917; and

(5) document all offers of housing services made to Permittees, Permittees’ responses to each such offer, and where a Permittee rejects an offer of housing services, the reason for the rejection.

(Added by Ord. 122-25, File No. 250655, App. 7/29/2025, Eff. 8/29/2025)