San Francisco Administrative Code § 20.401 Definitions

For the purposes of this Chapter XIII,1 the following definitions shall apply to the terms used herein.

“Case management services” means those services offered to shelter clients by people with the title of “case manager,” or with equivalent job duties customarily associated with that title, that include, but are not limited to,

referrals to housing, public benefits, and behavioral health, medical, and other social services.

“City” means the City and County of San Francisco department that contracts for services at a particular shelter.

“Director” means the head of the department that contracts for services at a particular shelter, or their designee.

“Program manager” means the City employee who monitors the shelter provider’s compliance with the contract for shelter services.

“Shelter” means a facility, including a resource center, operating under a contract with the City, to provide temporary emergency shelter services for single adults or families experiencing homelessness.

“Shelter provider” means the contracted nonprofit provider of a shelter.

(Added by Ord. 50-08, File No. 071518, App. 3/28/2008; Ord. 131-10, File no. 100437, App. 6/24/2010; amended by Ord. 277-24, File No. 240871, App. 12/12/2024, Eff. 1/12/2025)

CODIFICATION NOTE

1. So in Ord. 277-24.