Ontario Municipal Code Art. 4 New Service Connection Requirements

Connection fees applicable to all new, improved or expanded service connections will be established from time to time by the City and shall include any fees and/or rates established by IEUA through ordinance.

An applicant shall submit an application for every new, improved or expanded service connection to the Engineering Department. The application shall be accompanied by payment of all appropriate fees. The fee for providing the meter shall include perpetual maintenance.

(§ 4, Ord. 3297, eff. March 18, 2025)

(a) An applicant requesting service connection(s) for a subdivision, commercial, or industrial development shall submit an application to the Engineering Department. The application shall include, but not be limited to, the following information:

(1) Name and address of applicant;

(2) Legal description, location of service connection along the frontage of the property to be served;

(3) Two (2) copies of tentative tract map, plot plan, or parcel map;

(4) Meter size of service connection;

(5) Fire flow requirements per Fire Department;

(6) All other required City documents, such as business license;

(7) Purpose for which service shall be used; and

(8) Other information which City may reasonably require.

(b) The information supplied by the applicant; the application shall be considered authoritative and final. If any error in such application shall cause installation of a service connection that is improper, either in size or location, the cost of all changes required shall be borne solely by the applicant. Once the application for water service is completed and signed, all appropriate fees and charges are paid, a service connection is installed, a meter is set , and the water is turned on, the charge for water service shall begin. If water service is not required when the service connection is installed, the water meter shall not be installed and the angle curb stop or valve governing the supply will be left shut off and locked. When service is required, the applicant shall contact the City for water service.

Applicants shall be required to accept and consent to such conditions of pressure and service as are provided by the distribution system at the location of the proposed service connection, and to hold the City harmless for any damages arising out of low pressure, high pressure, fluctuations in pressure, or interruption of service.

Any water supply assessment or verifications prepared by the City will not entitle the applicant’s project to water service or to any right, priority, or allocation in any supply, capacity, or facility, or affect the City’s obligation to provide service to its customers or potential future customers. In order to receive service, the applicant must meet all of the applicable requirements of this chapter.