Chapter 13.08 — CROSS CONNECTIONS
Norwalk Municipal Code · 2026-07 edition · updated 2026-09-27 · Norwalk
§ 13.08.010. Purpose.¶
A. The purpose of this chapter is to:
Protect the public water supply against actual or potential cross-connection by isolating within the premises contamination that may occur because of some undiscovered or unauthorized cross-connection on the premises;
Eliminate existing connections between drinking water systems and other sources of water that are not approved as safe and potable for human consumption;
Eliminate cross-connections between drinking water systems and sources of contamination;
Prevent the making of cross-connections in the future.
B. These regulations are adopted pursuant to the State of California Administrative Code, Title 17, Public Health entitled "Regulations Relating to Cross-Connections."
C. It is unlawful for any person, firm or corporation at any time to make or maintain or cause to be made or maintained, temporarily or permanently, for any period of time whatsoever, any cross-connection between plumbing pipes or water fixtures being served with water by the City Water Department and any other source of water supply or to maintain any sanitary fixture or other appurtenances or fixtures which by reason of their construction may cause or allow backflow of water or other substances into the water supply system of the City and/or the service of water pipes or fixtures of any consumer of the City.
(Prior code § 16-6.1; Ord. 21-1722 § 2)
§ 13.08.020. Definitions.¶
As used in this chapter the following words shall have the following meaning:
"Air-gap separation" means a physical break between a supply pipe and a receiving vessel. The air-gap shall be at least double the diameter of the supply pipe measured vertically above the top rim of the vessel, in no case less than one inch.
"Approved backflow prevention device" means devices which have passed laboratory and field evaluation tests performed by a recognized testing organization which has demonstrated their competency to perform such tests to the California Department of Health Services.
"Approved water supply" means any water supply whose potability is regulated by a State or local health agency.
"Auxiliary supply" means any water supply on or available to the premises other than the approved water supply.
"AWWA standard" means an official standard developed and approved by the American Water Works Association (AWWA).
"Backflow" means a flow condition, caused by a differential in pressure, that causes the flow of water or other liquids, gases, mixtures or substances into the distributing pipes of a potable supply of water from any source or sources other than an approved water supply source.
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City of Norwalk, CA § 13.08.020
NORWALK CODE
§ 13.08.030
Backsiphonage is one cause of backflow. Back pressure is the other cause.
"Contamination" means a degradation of the quality of the potable water by any foreign substance which creates a hazard to the public health or which may impair the usefulness or quality of the water.
"Cross-connection" means any unprotected actual or potential connection between a potable water system used to supply water for drinking purposes and any source or system containing unapproved water or a substance that is not or cannot be approved as safe, wholesome and potable. By-pass arrangements, jumper connections, removable sections, swivel or changeover devices, or other devices through which backflow could occur, shall be considered to be crossconnections.
"Double check valve assembly" means an assembly of at least two independently acting check valves including tightly closing shut-off valves on each side of the check valve assembly and test cocks available for testing the watertightness of each check valve.
"Health agency" means the California Department of Health Services, or the local health agency with respect to a small water system.
"Local health agency" means the County or City Health Authority.
"Person" means an individual, corporation, company, association, partnership, municipality, public utility, or other public body or institution.
"Premises" means any and all areas on a customers property which are served or have the potential to be served by the public water system.
"Public water system" means a system for the provision of piped water to the public for human consumption which has five or more service connections or regularly serves an average of 25 individuals daily at least 60 days out of the year.
"Reclaimed water" means a wastewater which as a result of treatment is suitable for uses other than potable use.
"Reduced pressure principle backflow prevention device" means a device incorporating two or more check valves and an automatically operating differential relief valve located between the two checks, a tightly closing shut-off valve on each side of the check valve assembly, and equipped with necessary test cocks for testing.
"Service connection" means and refer to the point of connection of a user's piping to the water supplier's facilities.
"Water supplier" means the person who owns or operates the approved water supply system.
"Water user" means any person obtaining water from an approved water supply system. (Prior code § 16-6.2; Ord. 21-1722 § 2)
§ 13.08.030. Cross-connection protection requirements.¶
A. General Provisions.
Unprotected cross-connections with the public water supply are prohibited.
Whenever backflow protection has been found necessary, the City will require the water user to install an approved backflow prevention device by and at his or her expense for continued services or before a new service will be granted.
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City of Norwalk, CA
PUBLIC SERVICES
§ 13.08.030
§ 13.08.030
- Wherever backflow protection has been found necessary on a water supply line entering a water user's premises, then any and all water supply lines from the City's mains entering such premises, building or structures shall be protected by an approved backflow prevention device. The type of device to be installed will be in accordance with the requirements of this chapter.
B.
- Where Protection Is Required.
Each service connection from the Norwalk Municipal Water System for supplying water to premises having an auxiliary water supply shall be protected against backflow of water from the premises into the public water system unless the auxiliary water supply is accepted as an additional source by the City, and is approved by the public health agency having jurisdiction.
Each service connection from the Norwalk Municipal Water System for supplying water to any premises on which any substance is handled in such fashion as may allow its entry into the water system shall be protected against backflow of the water from the premises into the public system. This shall include the handling of process waters and waters originating from the Norwalk Municipal Water System which have been subjected to deterioration in sanitary quality.
Backflow prevention devices shall be installed on the service connection to any premises having (a) internal cross-connections that cannot be permanently corrected and controlled to the satisfaction of the State or local health department and the City; or (b) intricate plumbing and piping arrangements or where entry to all portions of the premises is not readily accessible for inspection purposes, making it impracticable or impossible to ascertain whether or not cross-connections exist.
C.
Type of Protection Required.
- The type of protection that shall be provided to prevent backflow into the approved water supply shall be commensurate with the degree of hazard that exists on the consumer's premises. The type of protective device that may be required (listing in an increasing level of protection) includes: double check valve assembly (DC), reduced pressure principle backflow prevention device (RP), and an air-gap separation (AG). The water user may choose a higher level of protection than required by the City. The minimum types of backflow protection required to protect the approved water supply, at the user's water connection to premises with varying degrees of hazard are given in Table 1. Situations which are not covered in Table 1 shall be evaluated on a case by case basis and the appropriate backflow protection shall be determined by the City or health agency.
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City of Norwalk, CA
NORWALK CODE
§ 13.08.030
§ 13.08.030
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Table 1
Type of Backflow Protection Required
Minimum
Type of
Backflow
Degree of Hazard Prevention
(a) Sewage and Hazardous Substances.
(1) Premises where the water system is used to supplement the AG
reclaimed water supply;
(2) Premises where there are wastewater pumping and/or AG
treatment plants and there is no interconnection with the
potable water system. This does not include a single-family
residence that has a sewage lift pump. An RP may be
provided in lieu of an AG if approved by the health agency
and the City;
(3) Premises where reclaimed water is used and there is no AG
interconnection with the potable water system. An RP may
be provided in lieu of an AG if approved by the health
agency and the City;
(4) Premises where hazardous substances are handled in any AG
manner in which the substances may enter a potable water
system. This does not include a single-family residence that
has a sewage lift pump. An RP may be provided in lieu of
an AG if approved by the health agency and the City.
(5) Premises where there are irrigation systems into which RP
fertilizers, herbicides or pesticides are, or can be, injected.
(b) Auxiliary Water Supplies.
(1) Premises where there is an unapproved auxiliary water AG
supply which is interconnected with the public water
system. An RP or DC may be provided in lieu of an AG if
approved by the health agency and the City;
(2) Premises where there is an unapproved auxiliary water RP
supply and there are no interconnections with the public
water system. A DC may be provided in lieu of an RP if
approved by the health agency and the City.
(c) Fire Protection System.
(1) Premises where the fire system is directly supplied from DC
the public water system and there is an unapproved
auxiliary water supply on or to the premises (not
interconnected);
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City of Norwalk, CA
PUBLIC SERVICES
§ 13.08.030
§ 13.08.040
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Table 1
Type of Backflow Protection Required
Minimum
Type of
Backflow
Degree of Hazard Prevention
(2) Premises where the fire system is supplied from the public AG
water system and interconnected with an unapproved
auxiliary water supply. An RP may be provided in lieu of
an AG if approved by the health agency and the City;
(3) Premises where the fire system is supplied from the public DC
water system and where either elevated storage tanks or
fire pumps which take suction from the private reservoirs
or tanks are used.
(d) Premises where entry is restricted so that inspections for RP
cross-connections cannot be made with sufficient
frequency or at sufficiently short notice to assure that
cross-connections do not exist.
(e) Premises where there is a repeated history of cross- RP
connections being established or re-established.
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- Two or more services supplying water from different street mains to the same building, structure or premises through which an interstreet main flow may occur, shall have at least a standard check valve on each water service to be located adjacent to and on the property side of the respective meters. Such check valve shall not be considered adequate if backflow protection is deemed necessary to protect the City's mains from pollution or contamination; in such cases the installation of approved backflow devices at such service connections shall be required.
(Prior code § 16-6.3; Ord. 21-1722 § 2)
§ 13.08.040. Backflow prevention devices.¶
A. Approved Backflow Prevention Devices.
Only backflow prevention devices which have been approved by the City shall be acceptable for installation by a water user connected to the City's potable water system.
The City will provide, upon request, to any affected customer a list of approved backflow prevention devices.
B. Backflow Prevention Device Installation.
- Backflow prevention devices shall be installed in a manner prescribed in Section 7603, Title 22 of the California Administrative Code. Location of the devices should be as close as practical to the user's connection. The City shall have the final authority in determining the required location of a backflow prevention device.
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City of Norwalk, CA
NORWALK CODE
§ 13.08.040
§ 13.08.040
a. Air-Gap Separation (AG). The air-gap separation shall be located on the user's side of and as close to the service connection as is practical. All piping from the service connection to the receiving tank shall be above grade and be entirely visible. No water use shall be provided from any point between the service connection and the air-gap separation. The water inlet piping shall terminate a distance of at least two pipe diameters of the supply inlet, but in no case less than one inch above the overflow rim of the receiving tank;
b. Reduced Pressure Principle Backflow Prevention Device (RP). The approved reduced pressure principle backflow prevention devices shall be installed on the user's side of and as close to the service connection as is practical. The device shall be installed a minimum of 12 inches above grade and not more than 36 inches above grade measured from the bottom of the device and with a minimum of 12 inches side clearance. The device shall be installed so that it is readily accessible for maintenance and testing. Water supplied from any point between the service connection and the RP device shall be protected in a manner approved by the City;
c. Double Check Valve Assembly (DC). The approved double check valve assembly shall be located as close as practical to the user's connection and shall be installed above grade, if possible, and in a manner where it is readily accessible for testing and maintenance. If a double check valve assembly is put below grade it must be installed in a vault such that there is a minimum of six inches between the bottom of the vault and the bottom of the device, so that the top of the device is no more than a maximum of eight inches below grade, so there is a minimum of six inches clearance between the side of the device with the test cocks and the side of the vault, and so there is a minimum of three inches clearance between the other side of the device and the side of the vault. Special consideration must be given to double check valve assemblies of the "Y" type. These devices must be installed on their side with the test cocks in a vertical position so that either check valve may be removed for service without removing the device. Vaults which do not have an integrated bottom must be placed on a three inch layer of gravel.
C. Backflow Prevention Device Testing and Maintenance.
The owners of any premises on which, or on account of which, backflow prevention devices are installed, shall have the devices tested by a person who has demonstrated their competency in testing of these devices to the City. Backflow prevention devices must be tested at least annually and immediately after installation, relocation or repair. The City may require a more frequent testing schedule if it is determined to be necessary. No device shall be placed back in service unless it is functioning as required. A report in a form acceptable to the City shall be filed with the City each time a device is tested, relocated or repaired. These devices shall be serviced, overhauled or replaced whenever they are found to be defective and all costs of testing, repair and maintenance shall be borne by the water user.
The City will supply affected water users with a list of persons acceptable to the City to test backflow prevention devices. The City will notify affected customers by mail when annual testing of a device is needed and also supply users with the necessary forms which must be filled out each time a device is tested or repaired.
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City of Norwalk, CA
PUBLIC SERVICES
§ 13.08.040
§ 13.08.060
D. Backflow Prevention Device Removal.
- Approval must be obtained from the City before a backflow prevention device is removed, relocated or replaced.
a. Removal. The use of a device may be discontinued and the device removed from service upon presentation of sufficient evidence to the City to verify that a hazard no longer exists or is not likely to be created in the future;
b. Relocation. A device may be relocated following confirmation by the City that the relocation will continue to provide the required protection and satisfy installation requirements. A retest will be required following the relocation of the device;
c. Repair. A device may be removed for repair; provided, the water use is either discontinued until repair is completed and the device is returned to service, or the service connection is equipped with other backflow protection approved by the City. A retest will be required following repair of the device; and
d. Replacement. A device may be removed and replaced; provided, the water use is discontinued until the replacement device is installed. All replacement devices must be approved by the City and must be commensurate with the degree of hazard involved.
(Prior code § 16-6.4; Ord. 21-1722 § 2)
§ 13.08.050. User supervisor.¶
At each premises where it is necessary, in the opinion of the City, a user supervisor shall be designated by and at the expense of the water user. This user supervisor shall be responsible for the monitoring of the backflow prevention devices and for avoidance of cross-connections. In the event of contamination or pollution of the drinking water system due to a cross-connection on the premises, the City shall be promptly notified by the user supervisor so that appropriate measures may be taken to overcome the contamination. The water user shall inform the City of the user supervisor's identity on, as a minimum, an annual basis and whenever a change occurs. (Prior code § 16-6.5; Ord. 21-1722 § 2)
§ 13.08.060. Administrative procedures.¶
A. Water System Survey.
The City shall review all requests for new services to determine if backflow protection is needed. Plans and specifications must be submitted to the City upon request for review of possible cross-connection hazards as a condition of service for new service connections. If it is determined that a backflow prevention device is necessary to protect the public water system, the required device must be installed before service will be granted.
The City may require an on-premises inspection to evaluate cross-connection hazards. The City will transmit a written notice requesting an inspection appointment to each affected water user. Any customer which cannot or will not allow an on-premises inspection of their piping system shall be required to install the backflow prevention device the City considers necessary.
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City of Norwalk, CA
NORWALK CODE
§ 13.08.060
§ 13.08.070
- The City may, at its discretion, require a reinspection for cross-connection hazards of any premises to which it serves water. The City will transmit a written notice requesting an inspection appointment to each affected water user. Any customer which cannot or will not allow an on-premises inspection of their piping system shall be required to install the backflow prevention device the City considers necessary.
B.
- Customer Notification—Device Installation.
The City will notify the water user of the survey findings, listing corrective action to be taken if required. A period of 60 days will be given to complete all corrective action required including installation of backflow prevention devices.
A second notice will be sent to each water user which does not take the required corrective action prescribed in the first notice within the 60 days period allowed. The second notice will give the water user a two week period to take the required corrective action. If no action is taken within the two week period the City may terminate water service to the affected water user until the required corrective actions are taken.
C. Customer Notification—Testing and Maintenance.
The City will notify each affected water user when it is time for the backflow prevention device installed on their service connection to be tested. This written notice shall give the water user 30 days to have the device tested and supply the water user with the necessary form to be completed and resubmitted to the City.
A second notice shall be sent to each water user which does not have his or her backflow prevention device tested as prescribed in the first notice within the 30 day period allowed. The second notice will give the water user a two week period to have his or her backflow prevention device tested. If no action is taken within the two week period, the City may terminate water service to the affected water user until the subject device is tested.
(Prior code § 16-6.6; Ord. 21-1722 § 2)
§ 13.08.070. Water service termination.¶
A. General. When the City encounters water uses that represent a clear and immediate hazard to the potable water supply that cannot be immediately abated, the City shall institute the procedure for discontinuing the City water service.
B. Basis for Termination. Conditions or water uses that create a basis for water service termination shall include, but are not limited to, the following items:
Refusal to install a required backflow prevention device;
Refusal to test a backflow prevention device;
Refusal to repair a faulty backflow prevention device;
Refusal to replace a faulty backflow prevention device;
Direct or indirect connection between the public water system and a sewer line;
Unprotected direct or indirect connection between the public water system and a
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City of Norwalk, CA
PUBLIC SERVICES
§ 13.08.070
§ 13.08.070
system or equipment containing contaminants;
Unprotected direct or indirect connection between the public water system and an auxiliary water system;
A situation which presents an immediate health hazard to the public water system.
C.
- Water Service Termination Procedures.
For conditions in subsections (B)(1), (2), (3) or (4) of this section, the City will terminate service to a customer's premises after the two written notices have been sent specifying the corrective action needed and the time period in which it must be done. If no action is taken within the allowed time period water service may be terminated.
For conditions in subsections (B)(4), (5), (6), (7) or (8) of this section, the City will take the following steps:
- a. Make reasonable effort to advise water user of intent to terminate water service;
b. Terminate water supply and lock service valve. The water service will remain inactive until correction of violations has been approved by the City.
(Prior code § 16-6.7; Ord. 21-1722 § 2)
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City of Norwalk, CA
PUBLIC SERVICES
§ 13.12.010
§ 13.12.040
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- Article IV — R-H Zone, Residential Horse Property Zone
- Article V — R-4 Zone, Multi-Family High Density Residential Zone
- Chapter 17.06 — COMMERCIAL ZONES
- Article II — C-3 Zone, General Commercial Zone
- Article III — C-M Zone, Commercial Manufacturing Zone
- Article IV — C and O Zone, Commercial and Office Zone
- Article V — P/O Zone, Professional/Office Zone
- Chapter 17.07 — MANUFACTURING ZONES
- Article II — M-2 Zone, Heavy Manufacturing Zone
- Chapter 17.08 — SPECIAL PURPOSE ZONES
- Article II — P-F Zone, Public Facilities Overlay Zone
- Article III — O-S Zone, Open-Space Zone
- Article IV — I Zone, Institutional Zone
- Article V — L-W Overlay Zone, Live-Work Overlay Zone
- Article I — Specific Plan Area No. 1
- Article II — Specific Plan Area No. 2
- Article III — Specific Plan Area No. 3
- Article IV — Specific Plan Area No. 4
- Article V — Specific Plan Area No. 5
- Article VI — Specific Plan Area No. 6
- Article VII — Specific Plan Area No. 7
- Article VIII — Specific Plan Area No. 8
- Article IX — Specific Plan Area No. 9
- Article X — Specific Plan Area No. 10
- Article XI — Specific Plan Area No. 11
- Article XII — Specific Plan Area No. 12
- Article XIII — Specific Plan Area No. 13
- Article XIV — Specific Plan Area No. 14
- Article XV — Specific Plan Area No. 15
- Chapter 17.10 — PLANNED UNIT DEVELOPMENT ZONES
- Article II — Planned Unit Development Zone No. 1
- Article III — Planned Unit Development Zone No. 2
- Article IV — Planned Unit Development Zone No. 3
- Chapter 17.11 — ZONING APPENDICES
- Title 18
- Chapter 18.04 — STORMWATER MANAGEMENT AND DISCHARGE CONTROL
- Title PCT
- Title OL