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Chapter 11A — HOUSING ACCESSIBILITY

Section 1140A

California Building Code (Title 24, Part 2) · 2019 edition · updated 2026-09-12 · California

Italicized text is a California amendment to the model code, as printed in the official publication.

1140A.1 General.

When public telephones are provided, they shall comply with this section. On floors where public tele- phones are provided, at least one telephone shall be accessi- ble. On any floor where two or more banks of multiple telephones are provided, at least one telephone in each bank shall be accessible.

1140A.2 Clear floor or ground space.

A clear floor or ground space at least 30 inches by 48 inches (762 mm by 1219 mm) that allows either a forward or parallel approach by a person using a wheelchair shall be provided at tele- phones. The clear floor or ground space shall comply with Section 1138A.1.4. Bases, enclosures and fixed seats shall not impede approaches to telephones by people who use wheelchairs. (See Figure 11A-11B.)

Clear floor or ground space for wheelchairs may be part of the knee space required under some objects.

1140A.3 Relationship of maneuvering clearances to wheel-chair spaces.

chair spaces. One full unobstructed side of the clear floor or ground space for a wheelchair shall adjoin another wheel- chair clear floor space. If a clear floor space is located in an alcove or otherwise confined on all or part of three sides, additional maneuvering clearances shall be provided. (See Section 1138A.1.4.)

1140A.4 Mounting height.

The highest operable part of the telephone shall be within the reach ranges specified in Sec- tion 1138A.3 (See Figure 11A-11B.)

1140A.5 Enclosures.

If telephone enclosures are provided, they shall comply with Sections 1140A.5.1 and 1140A.5.2. (See Figure 11A-11B.)

1140A.5.1 Parallel approach. Where a parallel approach is provided, the distance from the edge of the telephone enclosure to the face of the telephone unit shall be 10 inches (254 mm) maximum.

1140A.5.2 Forward approach. Where a forward approach is provided, the counter may extend beyond the face of the tele- phone 20 inches (508 mm) maximum into the required clear floor or ground space and the enclosure may extend beyond the face of the telephone 24 inches (610 mm) maximum. If an additional 6 inches (152 mm) in width of clear floor space is provided, creating a clear floor space of 36 inches by 48 inches (914 mm by 1219 mm), the enclosure may extend more than 24 inches (610 mm) beyond the face of the telephone.

1140A.6 Equipment for hearing impaired people.

Telephones shall be equipped with a receiver that generates a magnetic field in the area of the receiver cap. A reasonable number of the public telephones provided, but always at least one on each floor or in each bank, whichever is more, in a building or facil- ity, shall be equipped with a volume control. Such telephones shall be capable of providing a gain adjustable up to 20 dB minimum. For incremental volume control, at least one inter- mediate step of 12 dB of gain minimum shall be provided. An automatic reset shall also be provided. Public telephones with volume control shall be hearing aid compatible and shall be identified by a sign containing a depiction of a telephone hand- set with radiating sound waves. (See Figure 11A-11D.)

1140A.7 Text telephones (TTY).

If a total of four or more public pay telephones are provided at the interior and exte- rior of a site, and if at least one of the total number provided is located in an interior location, at least one interior public text telephone shall be provided. TTYs provided at a public pay telephone shall be permanently affixed within, or adja- cent to, the telephone enclosure. Where an acoustic coupler is used, the telephone cord shall be sufficiently long to allow connection of the TTY and the telephone receiver.

1140A.7.1 Signage. Text telephones shall be identified by the International TTY symbol (see Figure 11A-11C). If a facility has a public text telephone, directional signage indicating the location of the nearest such telephone shall be placed adjacent to all banks of telephones that do not contain a text telephone. Such directional signage shall include the International TTY symbol. If a facility has no banks of telephones, the directional signage shall be pro- vided at the entrance or in a building directory.

1140A.7.2 Height. When in use, the touch surface of TTY keypads shall be 34 inches (864 mm) minimum above the finish floor.

1140A.8 Controls.

Telephones shall have push-button controls where service for such equipment is available. Controls and operating mechanisms shall comply with Section 1138A.4.

1140A.9 Cord length.

The cord from the telephone to the handset shall be at least 29 inches (737 mm) long.

1140A.10 Telephone books.

If telephone books are provided, they shall be located in a position that complies with the reach ranges in Section 1138A.3.

1140A.11 Shelf.

Public pay telephones required to accommo- date a portable TTY shall be equipped with a shelf and an elec- trical outlet within or adjacent to the telephone enclosure. The telephone handset shall be capable of being placed flush on the surface of the shelf. The shelf shall be capable of accommodat- ing a TTY and shall have 6 inches (152 mm) minimum vertical clearance above the area where the TTY is to be placed.

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▸Contents — California Building Code (Title 24, Part 2)
California Building Code (Title 24, Part 2)
  1. Chapter 2 — DEFINITIONS AND ABBREVIATIONS
  2. Appendix G — FLOOD-RESISTANT
  3. Appendix L — EARTHQUAKE RECORDING
  4. Appendix M — TSUNAMI-GENERATED
  5. Chapter 1 — SCOPE AND ADMINISTRATION
  6. Chapter 3 — OCCUPANCY CLASSIFICATION AND USE
  7. Chapter 4 — SPECIAL DETAILED REQUIREMENTS BASED
  8. Chapter 5 — GENERAL BUILDING HEIGHTS AND AREAS
  9. Chapter 6 — TYPES OF CONSTRUCTION
  10. Chapter 7 — FIRE AND SMOKE PROTECTION FEATURES
  11. Chapter 7A — MATERIALS AND CONSTRUCTION
  12. Chapter 8 — INTERIOR FINISHES
  13. Chapter 9 — FIRE PROTECTION AND LIFE SAFETY SYSTEMS
  14. Chapter 10 — MEANS OF EGRESS
  15. ▸Chapter 11A — HOUSING ACCESSIBILITY
    Overview
    1. Section 1101A
    2. Section 1102A
    3. Section 1103A
    4. Section 1104A
    5. Section 1105A
    6. Section 1106A
    7. Section 1107A
    8. Section 1108A
    9. Section 1109A
    10. Section 1110A
    11. Section 1111A
    12. Section 1112A
    13. Section 1113A
    14. Section 1114A
    15. Section 1115A
    16. Section 1116A
    17. Section 1117A
    18. Section 1118A
    19. Section 1119A
    20. Section 1120A
    21. Section 1121A
    22. Section 1122A
    23. Section 1123A
    24. Section 1124A
    25. Section 1125A
    26. Section 1126A
    27. Section 1127A
    28. Section 1128A
    29. Section 1129A
    30. Section 1130A
    31. Section 1131A
    32. Section 1132A
    33. Section 1133A
    34. Section 1134A
    35. Section 1135A
    36. Section 1136A
    37. Section 1137A
    38. Section 1138A
    39. Section 1139A
    40. Section 1140A
    41. Section 1141A
    42. Section 1142A
    43. Section 1143A
    44. Section 1144A
    45. Section 1145A
    46. Section 1146A
    47. Section 1147A
    48. Section 1148A
    49. Section 1149A
    50. Section 1150A
  16. Chapter 11B — ACCESSIBILITY TO PUBLIC BUILDINGS, PUBLIC ACCOMM…
  17. Chapter 12 — INTERIOR ENVIRONMENT
  18. Chapter 14 — EXTERIOR WALLS
  19. Chapter 15 — ROOF ASSEMBLIES AND ROOFTOP STRUCTURES
  20. Chapter 16 — STRUCTURAL DESIGN
  21. Chapter 16A — STRUCTURAL DESIGN
  22. Chapter 17 — SPECIAL INSPECTIONS AND TESTS
  23. Chapter 18 — SOILS AND FOUNDATIONS
  24. Chapter 19 — CONCRETE
  25. Chapter 20 — ALUMINUM
  26. Chapter 21 — MASONRY
  27. Chapter 22 — STEEL
  28. Chapter 23 — WOOD
  29. Chapter 24 — GLASS AND GLAZING
  30. Chapter 25 — GYPSUM BOARD, GYPSUM PANEL PRODUCTS AND PLASTER
  31. Chapter 26 — PLASTIC
  32. Chapter 27 — ELECTRICAL
  33. Chapter 28 — MECHANICAL SYSTEMS
  34. Chapter 30 — ELEVATORS AND CONVEYING SYSTEMS
  35. Chapter 31 — SPECIAL CONSTRUCTION
  36. Chapter 31B — PUBLIC POOLS
  37. Chapter 31C — RADIATION
  38. Chapter 31D — FOOD ESTABLISHMENTS
  39. Chapter 31F — MARINE OIL TERMINALS
  40. Chapter 32 — ENCROACHMENTS INTO THE PUBLIC RIGHT-OF-WAY
  41. Chapter 33 — SAFEGUARDS DURING CONSTRUCTION
  42. Chapter 35 — REFERENCED STANDARDS
  43. Appendix A — EMPLOYEE QUALIFICATIONS
  44. Appendix B — BOARD OF APPEALS
  45. Appendix C — GROUP U – AGRICULTURAL BUILDINGS
  46. Appendix D — FIRE DISTRICTS
  47. Appendix F — RODENTPROOFING
  48. Appendix H — SIGNS
  49. Appendix I — PATIO COVERS
  50. Appendix J — GRADING
  51. Appendix K — GROUP R-3 AND GROUP R-3.1 OCCUPANCIES
  52. Appendix N — REPLICABLE BUILDINGS
  53. Appendix O — EMERGENCY HOUSING

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