Email Notifications

The IRS will share information about the status of the registrant’s pre-file registration packages exclusively through the registration tool. The IRS can notify you by email that the status of a registration package has changed only if you opt in to receive email communications.

You are not required to opt in to receive email notifications. However, if you choose not to opt in to receive email notifications, you will be responsible for accessing the registration tool to monitor the status of your registration packages.

When you opt in to receive email notifications, you will receive an email informing you any time the status of your registration submission changes. See “Submission Status”.

The email message will be from DoNotReply@account.irs.gov. If you opt in to email notifications, you may need to adjust settings in your email account to avoid notifications being captured in a spam folder.

Messages will be sent to the email connected to your ID.me account. You cannot add recipients (“cc” recipients) or change your email address through the Pre-Filing Registration tool. To change the email where notices are received, you will need to change the email account associated with your ID.me account.

The email message you receive will not provide specific information about the change in status. That information will be accessed from the Pre-Filing Registration tool. The email message will merely inform you of one of the types of changes in status described in “Submission Status.”

Refer to information in the section of this User Guide titled “Your Registrations” for information about the different review statuses and what they signify for your pre-filing registration.

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