SEC. 7. IRP–BBS FIRST LOGON PROCEDURES

.01 The following information will be requested to set up the filer’s user profile when logging onto the IRP–BBS for the first time.

(A) # Chars per line on screen (10–132)? (Most computers have 80 character screen display) (B) Enter the letter, that corresponds to the filer’s terminal, from the following:

- A - IBM PC - B - IBM w/ANSI - C - Atari

- D - ADM–3 - E - H19/Z19/H89 - F - Televid 925

- G - TRS–80 - H - Vidtex - I - VT–52

- J - VT–100 - CR - if none of the above

Most PCS, clones, etc., will select the IBM PC emulation. Machines with color, CGA, EGA, or VGA should select IBM w/ANSI.

(C) Upper/lower case, line feed needed, O (zero) nulls after each - CR �, do you wish to modify this? (Most users answer no.)

(D) Do you wish to have a pause after each display page (Y/N)? (Most users answer yes.) (E) How many lines per display page (10-80)? (Most computers have a 24 line screen display.)

COMMON USER PROBLEMS

PROBLEM PROBABLE CAUSE SOLUTION File does not upload/download Not starting communication when Start upload/download on filers end prompted by ‘Awaiting Start Signal’

All files not processed Compressing several files into one filename

Compress only one file for every filename

Replacement needed Original data incorrect Replacement must be submitted within 45 days of original transmission

Cannot determine file status Not dialing back thru IRP–BBS to check the status of the file

Within 10 days after sending a file, check under (F)ile Status for notifica- tion of acceptability

Transfer aborts before it starts Transfer protocol mismatch Ensure protocols match on both the sending and receiving ends

Loss of carrier during session Incorrect modem settings on user’s end Reference your modem manual about increasing the value of the S10 register

IRS ENCOUNTERED PROBLEMS

PROBLEM PROBABLE CAUSE SOLUTION

Unreadable screens after selecting ‘‘IBM w/ANSI’’

IRS cannot complete final processing of data

IRS cannot determine which file is being replaced

IRS cannot determine the type of file being sent

Incorrect file not replaced within 45 days

ANSI.SYS driver not lodaded in the user’s PC

User did not indicate which file is being replaced

User incorrectly indicated T, P, C, or R for the type of file

User did not dial back thru IRP–BBS to check the status of file

Consult your DOS manual about installing ANSI.SYS

User did not mail the Form 4804 Mail completed Form 4804 the same day as the electronic transmission

Must enter the filename that is being replaced under the replacement option

When prompted, enter the correct type of file for data being sent

Within 10 workdays check under (F)ile Status for notification of acceptability

Only submit corrections for incorrect records

Duplicate data Transmitter sends corrections for entire file

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PART E. MAGNETIC/ELECTRONIC SPECIFICATION FOR EXTENSION OF TIME