Chapter 17.112 — DRIVE-THROUGH AND DRIVE-UP FACILITIES

This chapter provides locational and operational guidelines for retail trade or service uses providing drivethrough and drive-up facilities to ensure that the facilities are designed and operated to effectively mitigate problems of congestion, excessive pavement, litter, noise, pedestrian safety, traffic, and unsightliness. (Prior code § 26.10.1)

This chapter shall apply to drive-through and drive-up facilities.

(Prior code § 26.10.2)

Drive-through aisles should be inwardly focused within the site and located away from adjoining streets and adjoining properties, wherever feasible. (Prior code § 26.10.3-1)

Pedestrian walkways (including ADA access areas) should not intersect the drive-through access aisles, but where they do they shall have clear visibility and be emphasized by enhanced paving or markings.

(Prior code § 26.10.3-2)

The provision of drive-through and drive-up service facilities shall not justify a reduction in the number of required off-street parking spaces. (Prior code § 26.10.3-3)

• A. Drive-through access aisles should provide sufficient space before the menu board to accommodate at least five waiting vehicles and at least five waiting vehicles between the menu board and the drive-up service window.

• B. Drive-through lanes shall be designed separately from drive-through access aisles and shall avoid the blocking of parking stalls or pedestrian access.

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Figure 17.112.060 Accommodation of Drive-Through Vehicles

(Prior code § 26.10.3-4)

Menu and preview boards may only be installed in compliance with all of the following requirements.

• A. As practical, visibility of outdoor menu and preview boards should be minimized from any adjoining street(s). Additional landscape areas or shrub plantings may be required to provide proper screening.

• B. Any proposed carhop and/or walk-up menu boards shall not exceed four square feet in area. (Prior code § 26.10.3-5)

Amplification equipment (e.g., speakers at menu boards, piped music, etc.) shall be located so as not to adversely impact adjoining uses. Noise standards in Table 17.22.070, Noise Standards, shall apply to any amplification equipment.

(Prior code § 26.10.3-6; Ord. 1293 § 8, 2023)

Each drive-through aisle should be appropriately screened with a combination of landscaping, low walls, and/or berms maintained at a minimum height of three feet to prevent headlight glare from impacting adjacent streets, adjoining properties, and parking lots. (Prior code § 26.10.3-7)

A minimum six-foot-high solid decorative masonry wall shall be constructed on each property line that adjoins a parcel zoned for and/or developed with a residential use. The design of the wall and the proposed construction materials shall be subject to review and approval through the site plan and design review process. A minimum five-foot-deep landscaping strip shall be provided between the wall and any driveway. (Prior code § 26.10.3-8)