Part 3 — DESCRIPTION OF SERVICE
San Jose Municipal Code · 2026-09 edition · updated 2026-09-29 · San Jose
15.08.350 - Quality of water.¶
Whenever furnished for human consumption or for domestic uses, the city will endeavor to provide water that is wholesome, potable, in no way harmful or dangerous to health and, insofar as practicable, free from objectionable odors, taste, color and turbidity.
(Prior code § 7602.2.)
15.08.360 - Quantity of supply - Continuity.¶
The city will endeavor to supply water dependably and safely in adequate quantities to meet the reasonable needs and requirements of customers. It cannot, however, guarantee complete freedom from interruption.
(Prior code § 7602.)
15.08.370 - Quantity of supply - Measurement.¶
All water supplied to customers will be measured by means of suitable standard water meters, unless flat rates are in effect. A cubic foot will be the unit of measurement.
(Prior code § 7602.3.)
15.08.380 - Normal operating pressure.¶
The city will endeavor to maintain normal operating pressures in the municipal water system of not less than twenty-five pounds per square inch nor more than one hundred fifty pounds per square inch at the service, except that during periods of maximum demand the pressure may be less than twenty-five pounds per square inch and during periods of minimum demand pressures may exceed one hundred fifty pounds per square inch. Additionally, in certain areas of the municipal water system where full development of the system has not occurred, pressures of less than twenty-five pounds per square inch may be encountered. It shall be the applicant's responsibility to obtain information from the department concerning the water pressures to be encountered in the area to be served. It shall also be the applicant's responsibility to provide and maintain any pressure-reducing devices required.
(Prior code § 7602.1.)
15.08.390 - Apportionment of supply during times of shortage.¶
During times of threatened or actual water shortage, the city will apportion the available water supply among its customers in the manner that appears most equitable under circumstances then prevailing, and with due regard to public health and safety.
(Prior code § 7602.6.)
15.08.400 - Scheduled interruptions.¶
Whenever it is necessary to schedule an interruption to its service, the department will, where feasible, notify all customers to be affected by the interruption, stating the approximate time and anticipated duration of the interruption. Scheduled interruptions will be made at such hours as will provide least inconvenience to the customers consistent with reasonable water service operation.
(Prior code § 7602.5.)
15.08.410 - Emergency interruptions.¶
The city will make all reasonable efforts to prevent interruptions to service and when such interruptions occur will endeavor to reestablish service with the shortest possible delay consistent with the safety to its customers and the general public.
(Prior code § 7602.4.)
Get a plain-English answer with a citation back to this text.
Ask AI about this code