Sacramento Municipal Code Art. II Alarm Company Requirements and Permits

A. No alarm company shall fail to identify itself by operator number, company name, address, and phone number at the request of a Sacramento police dispatcher.

B. Alarm companies shall submit a monthly report to the alarm administrator containing a current list of all alarm systems within the city that are monitored by that company; the location of each alarm system monitored by the company; the name, address, and telephone number of the system subscriber; the number, type, and location of alarm systems at that location; the name, address, and telephone number of an emergency contact person for that location; the locations that are no longer monitored by the company; and such other information as the alarm administrator reasonably deems necessary to carry out the purpose and intent of this chapter. To the extent permitted under the law, the monthly reports shall be treated as confidential by the city.

C. Alarm companies shall keep a copy of all monthly reports required by subsection B of this section for a period of not less than three years.

D. Alarm companies shall maintain evidence it used to verify an alarm activation for not less than twelve (12) months from the date of the reported alarm. This requirement shall not apply to recordings or remote audio or video surveillance.

E. Alarm companies shall provide system subscribers with a copy of this chapter, accompanied by a written summary of this chapter or a "frequently asked questions" sheet which shall contain such information as the alarm administrator may reasonably deem necessary. (Ord. 2012-023 § 2)

A. Alarm companies engaged in alarm business in the city shall register their name and file a copy of their state issued identification card with the alarm administrator.

B. If its state alarm company operator license is suspended, revoked or otherwise rendered invalid by the state issuing authority, the alarm company shall notify the alarm administrator in writing of such state action within three business days thereof.

C. Every alarm company shall post on its business premises a copy of its state alarm company operator license. (Ord. 2012-023 § 2)

A. No person shall engage in, conduct, or carry on an alarm business within the city unless that person holds a valid alarm company permit issued pursuant to this chapter or is employed by an alarm company that holds a valid alarm company permit issued pursuant to this chapter.

B. An alarm company permit shall be valid for one year from date of issuance, unless earlier revoked pursuant to this chapter. An alarm company permit is not transferable.

C. Applications for an alarm company permit shall be submitted to the alarm administrator. The application for an alarm company permit shall be made on a form provided by the alarm administrator and shall be accompanied by a nonrefundable application fee. The information on the application form shall contain such information as the alarm administrator may reasonably deem necessary to carry out the purpose and intent of this chapter.

D. If at any time, any of the information submitted under this section becomes inaccurate, the permittee shall within ten (10) days of that time file an amendment to the application setting forth the currently accurate information. No additional fee shall be required for such an amendment. (Ord. 2012-023 § 2)

If the alarm administrator finds that an alarm company meets all the requirements of this code and other pertinent laws, and that the required fees have been paid, the alarm administrator shall issue an alarm company permit to the applicant unless one or more of the following circumstances exist:

A. The applicant does not have a valid state alarm company operator license.

B. The alarm system does not comply with the rules and regulations adopted by the chief of police pursuant to this chapter.

C. The applicant or agent has knowingly made a false, misleading or fraudulent statement of a material fact in the application for an alarm company permit, or in any report or record required to be filed with city pursuant to the provisions of this chapter.

D. The applicant has failed to remit payment of fees, fines, or penalties owed for a violation of this chapter up to the date of the filing of the application.

E. The applicant has had an alarm company permit previously revoked within one year of the date of the application, and the applicant has not provided evidence to the alarm administrator's satisfaction that a material change in circumstances has occurred since the date of revocation indicating the applicant's ability to comply with the provisions of this chapter.

F. The applicant has violated any of the provisions of this chapter or other applicable federal or state laws governing alarm companies within three years prior to the date of application; unless the applicant can provide evidence to the alarm administrator's satisfaction that the applicant is capable of complying with the provisions of this chapter.

G. An owner, principal, officer, or operator of an alarm company has been convicted of any felony, or any misdemeanor offense involving moral turpitude. (Ord. 2012-023 § 2)

The renewal application shall be submitted to the alarm administrator, accompanied by a nonrefundable fee on an annual basis. Late charges will be imposed on all permit holders who submit their renewal applications after the indicated due date. Renewal may be denied for any reason that is grounds for denial or revocation of the permit. (Ord. 2012-023 § 2)

A. If the alarm administrator denies the application for an alarm company permit or the renewal application for an alarm company permit, the alarm administrator shall give the permit applicant written notice of the denial. The notice shall be sent by first-class mail to the address provided in the application. The notice shall include the grounds for denial of the alarm company permit application or the alarm company permit renewal application, and a statement of the applicant's right to file an appeal with the alarm appeals hearing officer.

B. An applicant may appeal denial of the application for an alarm company permit or the renewal application for an alarm company permit by filing a notice of appeal with the alarm appeals hearing officer within thirty (30) days from date of mailing of the notice of the denial. A notice of appeal shall be accompanied by an appeal fee. The appeal procedures and the conduct of the hearings shall be governed by Article VI of this chapter.

C. The failure of any person to file a timely notice of appeal with the required appeal fee in accordance with the provisions of this section shall constitute an irrevocable waiver of the right to appeal and a failure to exhaust administrative remedies. (Ord. 2012-023 § 2)

Any of the grounds upon which an alarm company permit may be denied shall be grounds for revocation of an alarm company permit. (Ord. 2012-023 § 2)

A. If the alarm administrator revokes an alarm company permit, the alarm administrator shall give the permittee written notice of the revocation. The notice shall be sent by first-class mail to the address provided by the permittee in the alarm company permit application or renewal application, as applicable. The notice shall include the grounds for revocation of the alarm company permit, and a statement of the permittee's right to file an appeal with the alarm appeals hearing officer.

B. A permittee may appeal revocation of an alarm company permit by filing a notice of appeal with the alarm appeals hearing officer within thirty (30) days from date of mailing of the notice of revocation. A notice of appeal shall be accompanied by an appeal fee. The appeal procedures and the conduct of the hearings shall be governed by Article VI of this chapter.

C. Any revocation of an alarm company permit shall be stayed during the pendency of an appeal that is properly and timely filed with the required appeal fee pursuant to the provisions of this section.

D. The failure of any person to file a timely notice of appeal with the required appeal fee in accordance with the provisions of this section shall constitute an irrevocable waiver of the right to appeal and a failure to exhaust administrative remedies. (Ord. 2012-023 § 2)