Orange Municipal Code Ch. 13.28 Discontinuance of Service

The City may refuse to furnish water and may discontinue service to any premises for any of the following reasons:

A. Where apparatus, appliances or equipment using water is dangerous, unsafe, or not in conformity with any law or ordinance;

B. Where the demand is greatly in excess of past average or seasonal use;

C. Where such excessive demands by one consumer are or may be detrimental or injurious to other consumers;

D. Where excessive demands by one consumer will result in inadequate service to others;

E. To protect the City against fraud or abuse;

F. Where a consumer fails to comply with any City ordinance or regulation of the Public Works Department, Water Division, within five days after receiving written notice thereof; and

G. Where a consumer fails to comply and such failure to comply affects matters of health and safety, in which case the City may discontinue water service immediately.

(Prior code 7618; Ord. 03-25, 2/25/2025)

A. General. When the City encounters water uses that represent a clear and immediate hazard to the potable water supply that cannot be immediately abated, the City shall institute the procedure for discontinuing the City water service.

B. Basis for Termination. Conditions or water uses that create a basis for water service termination shall include but are not limited to, the following items:

1. Refusal to install a required backflow prevention device;

2. Refusal to test a backflow prevention device;

3. Refusal to repair a faulty backflow prevention device;

4. Refusal to replace a faulty backflow prevention device;

5. Direct or indirect connection between the public water system and a sewer line;

6. Unprotected direct or indirect connection between the public water system and a system or equipment containing contaminants;

7. Unprotected direct or indirect connection between the public water system and an auxiliary water system; and

8. A situation which presents an immediate health hazard to the public water system.

(Ord. 19-96)

A consumer may have water service discontinued by notifying the City at least five days in advance of the desired date of discontinuance.

(Prior code 7621; Ord. 19-96)