Earlier editions: 2026-07
Title 13 — Public Utilities›Article I — Water System
Orange Municipal Code Ch. 13.24 Meter Error
Orange Municipal Code · 2026-10 edition · updated 2026-10-04 · Orange
Cite as: Orange Municipal Code Chapter 13.24 · Text as of 2026-10-04
§ 13.24.010. Meter Test—Prior to Installation.¶
Prior to installation, each meter will be tested and no meter found to register more than two percent fast or slow under conditions of normal operation will be placed in service.
(Prior code 7615)
§ 13.24.020. Meter Test—By Consumer on Request.¶
A consumer may, by giving not less than one week's notice, request the City to test the meter serving his or her premises.
(Prior code 7615.1)
§ 13.24.030. Meter Test—Deposit by Consumer.¶
The City may require the consumer to deposit an amount to cover the reasonable cost of such test, as set forth by resolution of the City Council. The deposit will be returned if the meter is found to register more than two percent fast.
(Prior code 7615.2; Reso. 7491; Ord. 30-74; Ord. 19-96)
§ 13.24.040. Meter Test—In Presence of Consumer.¶
A consumer shall have the right to require the City to conduct the test in his or her presence, or in the presence of his or her representative, and the consumer will be notified a reasonable time in advance of the time and place of the test.
(Prior code 7615.3)
§ 13.24.050. Meter Test—Written Report Shown to Consumer.¶
A written report giving the results of the test will be shown to the consumer within 10 working days after completion of the test.
(Prior code 7615.4; Ord. 19-96)
§ 13.24.060. Adjustment of Bills—Fast Meters.¶
Should a meter be found to be registering more than two percent fast under normal operation, the City will refund the full amount of the overcharge based upon corrected meter readings for the period not exceeding six months in which the meter was in use.
(Prior code 7616; Ord. 19-96)
§ 13.24.070. Adjustment of Bills—Slow Meters.¶
Should a meter be found to be registering more than two percent slow, the City may bill the consumer for the amount of the undercharge, based upon corrected meter readings for the period not exceeding six months in which the meter was in use.
(Prior code 7616.1; Ord. 19-96)
§ 13.24.080. Non-Register Meters.¶
The City may bill the consumer for water consumed while the meter was not registering at the minimum monthly or bimonthly meter rate, or computed upon an estimate of consumption based either upon the consumer's prior use or upon reasonable comparison with other consumers' use receiving the same class of service under similar circumstances and conditions.
(Prior code 7617)
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