Ontario Municipal Code Art. 7 Administrative Remedies

(a) If the City determines that water uses or conditions encountered represent a clear and immediate hazard to the City’s potable water supply that cannot be immediately abated, the City shall institute the procedure for discontinuing water service. Conditions or water uses that create a basis for water service termination shall include, but are not limited to, the following:

(1) Refusal to install a required backflow prevention assembly.

(2) Refusal to test a backflow prevention assembly.

(3) Refusal to repair a faulty backflow prevention assembly.

(4) Refusal to replace a faulty backflow prevention assembly.

(5) Direct or indirect connection between the City’s distribution system and a sewer system.

(6) Unprotected direct or indirect connection between the City’s distribution system and a system or equipment containing contaminants.

(7) Unprotected direct or indirect connection between the City’s distribution system and an auxiliary water system.

(8) A situation which presents an immediate health hazard to the City’s distribution system, as determined by the State Water Board, health agency or the City.

(b) For conditions described in §§ 6-8.920(a)(1)-(4), the City will terminate service to an applicant, owner, or customer’s premise(s) if no action is taken within the due date provided in the Notice of Non-Compliance as described in §§ 6-8.915(c). A final Notice of Violation shall be provided to the applicant, owner, or customer, prescribing the necessary actions to comply with this chapter, state, and federal regulatory requirements, and administrative penalties to restore water service.

(c) Water service will be terminated and remain turned off until the assembly is tested and passes the test or other corrective action is taken and approved by the City in accordance with this chapter. Administrative fees to restore water service shall be paid in advance of the water being turned on.

(d) For conditions described in §§ 6-8.920(a)(5)-(8), the City will make reasonable effort to advise the applicant, owner, or customer of intent to terminate water service. Then, the City will terminate the water service and lock the service valve in the closed position. Water service will not be reinstated until correction of all violations has been approved by the City. Failure to correct the violations may result in permanent termination of water service in accordance with this chapter.