Title 6 — SANITATION AND HEALTH
Chapter 8D — POTABLE WATER FACILITIES
Ontario Municipal Code · 2026-09 edition · updated 2026-09-30 · Ontario
Article 1: General Provisions 6-8.800 Purpose and policy 6-8.801 Objectives 6-8.802 Severability Article 2: Definitions 6-8.803 Definitions Article 3: General Responsibilities 6-8.804 Applicant and developer responsibilities 6-8.805 Contractor responsibilities 6-8.806 City rights and responsibilities 6-8.807 Customer responsibilities Article 4: New Service Connection Requirements 6-8.808 Connection fees 6-8.809 New service connection 6-8.810 Application for new service connection 6-8.811 Conditions of service 6-8.812 No entitlement to service Article 5: Design and Construction 6-8.813 Water system design specifications and guidelines 6-8.814 Street sub-grade 6-8.815 Right-of-way and easements 6-8.816 Potable pipeline location 6-8.817 Fire hydrants 6-8.818 Water service lines 6-8.819 Service connections 6-8.820 Fire service connection 6-8.821 Automated meter reading devices 6-8.822 Backflow prevention assemblies 6-8.823 Service relocation 6-8.824 Temporary service connection Article 6: Monitoring and Inspection 6-8.825 Inspection 6-8.826 Pressure and leakage testing 6-8.827 Bacteriological sampling and testing 6-8.828 Shutdowns 6-8.829 Title of water facilities Article 7: Operation and Maintenance 6-8.830 Service connection maintained by Municipal Utilities Company 6-8.831 City right of ingress to and egress from customer’s property 6-8.832 City access
6-8.833 Obstruction of or deposit of material in meter boxes or hydrants 6-8.834 Quick-closing valves (or other devices) 6-8.835 Change in size of connection or meter 6-8.836 Emergency repairs Article 8: Violations 6-8.837 Violations
Sec. 6-8.800. Purpose and policy.¶
The purpose of this chapter is to set forth requirements and procedures for the design, construction, monitoring, inspection, and maintenance of potable water facilities, and enable the City to comply with all applicable state and federal laws and regulations. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.801. Objectives.¶
The objectives of this chapter are: (a) To establish the City’s rights and responsibilities regarding design, construction, inspection, operation, and maintenance of potable water facilities. (b) To establish roles and responsibilities of applicant, developer, contractor, and customer regarding design, construction, monitoring, inspection, and maintenance of potable water facilities. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.802. Severability.¶
If any section, subsection, sentence, clause or phrase of this chapter establishing rules and regulations for the use of potable water is for any reason found to be invalid or unconstitutional, such decision shall not affect the remaining portions of this chapter. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.803. Definitions.¶
(a) “Applicant” shall mean any person, firm, corporation, association, or agency who desires to obtain water services from the City. (b) “Automated meter reading device” shall mean a specified device installed with metered services with new development and replacement meters that transmits meter read information electronically to a remote receiving device. (c) “Bacteriological test” shall mean a microbiological examination of water samples routinely taken on the public water system and on all newly constructed water facilities prior to City acceptance, to determine if the water from said potable water facilities meets sanitary quality standards for public consumption set by the California State Water Resources Control Board. (d) “CADD” shall mean Computer Aided Design and Drafting. (e) “City” shall mean the City of Ontario, California. (f) “City Council” shall mean the City Council of the City of Ontario, California. (g) “City Manager” shall mean the City Manager of the City of Ontario, or his or her authorized representative.
(h) “Contractor” shall mean any person who for himself or herself, in conjunction with, or by or through others, agrees to perform and does perform a construction contract and shall include: (1) Any person required to be licensed under the California Contractors’ State License Law, and any person contracting with the United States to perform a construction contract, whether such persons are formed or organized under the laws of this state, or another state or country; and (2) Subcontractors and specialty contractors and those engaged in such building trades as defined in the California Code of Regulations, Title 18, Section 1521. (i) “Customer” shall mean a person, firm, or corporation who is the recipient of water service from the City. (j) “DDW” shall mean California State Water Resources Control Board’s Division of Drinking Water. (k) “Design Development Guidelines and Specifications" shall mean the City’s most current published version for potable water system design and criteria. (l) “Developer” shall mean a person, firm, corporation, partnership, or association who desires water service which requires the installation of new, improved or expanded water service facilities for him or herself or for others, except that employees and consultants of such persons or entities, acting in such capacity, are not developers. (m) "Domestic service” shall mean the delivery of potable water through an authorized service connection designated primarily for potable and sanitation uses, and other associated uses. (n) “ELAP” shall mean the California Environmental Laboratory Accreditation Program. (o) “Engineer” shall mean the City Engineer of the City of Ontario, or his or her authorized representative. (p) “Fecal coliform” shall mean a subgroup of total coliforms and are associated with human and animal wastes. Escherichia coli is a fecal coliform species. (q) “Fire service” shall mean the standby and delivery of water through an authorized service connection designated exclusively for fire protection including automatic sprinklers and fire hydrants. (r) “Greenbook” shall mean the most current published edition of “Greenbook” Standard Specifications for Public Works Construction. (s) “Heterotrophic plate count” shall mean a procedure for estimating the number of culturable heterotrophic bacteria in water. (t) “IEUA” shall mean the Inland Empire Utilities Agency. (u) “Inspector” shall mean the City of Ontario’s Engineering Department’s Public Works Inspector. (v) “Municipal Utilities Company” shall mean the Municipal Utilities Company. (w) "NPDES” shall mean National Pollutant Discharge Elimination System. (x) “Operation and maintenance” shall mean the functions required to ensure continuous operations and viability of the City’s infrastructure. (y) “Service connection” shall mean the water pipe, or pipes, and appurtenances installed by the developer to transport potable water from adjoining City facilities located within a public right- of-way or public utility easement to the developer’s parcel of land. Said service connections shall terminate at the customer side of the meter and meter box located at a specified place approved by the City. (z) “Standard Drawings” shall mean the City’s Standard Drawings. (aa) "Subdivision” shall mean the division, by a developer, of any part of portion of a parcel of land, within the service area of the City, into two or more separate parcels or units for sale or lease for residential, commercial, or industrial purposes. (bb) “Total coliform” shall mean a coliform group consisting of several genera of bacteria that belong to the family Enterobacteriaceae that live in the intestines of warm-blooded animals, such as humans and animals. (cc) "Transmission facilities” shall mean any designated City facilities, and appurtenances, considered to be the backbone infrastructure that transports large quantities of water within the City to and from the storage facilities and
the City treatment/processing plants. Such facilities shall not be used as, nor be deemed to be, part of the on-site water facilities which are required for the connection and delivery of water service to a customer or developer. (dd) “Water facilities” shall mean any water mains, service connections, water service lines, meters, and appurtenances used for providing potable water service to any parcels of land or subdivision of said parcels of land, excluding designated transmission facilities. (ee) “Water Pipeline Construction Specifications” shall mean the City’s most current published version for constructing potable water facilities. (ff) “Water Pipeline Material Specification and Approved List” shall mean the City’s most current published version for materials used to construct potable water facilities. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 3: General Responsibilities
Sec. 6-8.804. Applicant and developer responsibilities.¶
(a) The applicant or developer shall be required to pay all applicable fees based on current rates approved by City Council. (b) The applicant or developer’s responsibilities shall generally include engineering, construction, sanitizing, and testing of water facilities in accordance with this chapter and subject to the Engineer’s and Inspector’s approval. Complete engineering shall be by a registered civil engineer and shall include submission of a full set of detailed improvement plans in electronic form of a scale acceptable to the Engineer, along with appropriate plan check and inspection fees. After all changes, modifications, and additions requested by the Engineer have been made on the improvement plans and have been approved, the applicant or developer shall furnish the Engineer a complete set of electronic improvement plans, which shall become the property of the City. In addition to furnishing the Engineer with a complete set of electronic improvement plans, the applicant or developer shall furnish an electronic file containing necessary data for producing CADD drawings in a format approved by the Engineer. (c) Any changes in installation from the improvement plans submitted pursuant to subsection (b) shall have prior written approval of the Engineer, and the applicant or developer shall furnish the Engineer a complete set of as-built plans before water service is established and provided. An electronic CADD file shall also be furnished for the as-built plans. (d) The applicant or developer shall have the required installation, chlorination, and sanitization of newly installed water facilities performed by a contractor that meets the licensing requirements in subsection (a) and (b) of § 6-8.805. (e) The applicant or developer shall ensure that the contractor installs water facilities in accordance with the City’s Design Development Guidelines and Specifications and Standard Drawings unless otherwise granted in writing by the Engineer. (f) The applicant or developer shall be responsible for relocating or reinstalling any existing water facilities installed in conflict with plans submitted pursuant to subsection (b) or (c). Relocation of water facilities shall be contingent upon the City approval of the plans, which are to be submitted by applicant or developer in a format as required by the Engineer. Under no circumstances may water facilities be relocated unless authorized by the Engineer in writing. (g) The applicant or developer is responsible for the abandonment of any existing facilities that, through the plan checking process, are deemed unnecessary or inadequate for usage by the new construction. Any abandonment will be done in accordance with the approved plans in conjunction with the construction of the new facilities or in a manner as directed by the Engineer. (h) The applicant or developer shall comply with any other requirement set forth in this chapter.
(§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.805. Contractor responsibilities.¶
(a) The contractor shall possess a State of California Class “A” license issued by the Department of Motor Vehicles and a Class “C-34” or Class “C-12” license issued by the Contractors State License Board for the installation of newly installed systems. (b) The contractor shall possess a State of California Class “C-36” license issued by the Contractors State License Board for the chlorination and sanitization of newly installed systems. (c) The contractor shall at all times maintain and insure the integrity of newly constructed facilities, including but not limited to pipeline, appurtenance, and devices, during storage, transportation, and installation. Pipe shall be delivered and stored with factory provided end caps. Failure to maintain the integrity of newly constructed facilities through the demonstration of inspection and testing shall allow the City, at its sole discretion, to have the contractor remove, replace, retest, or reinspect at the contractor’s sole expense. (d) The contractor shall provide and maintain at all times during construction, ample means and devices with which to promptly remove and dispose of all water entering the excavations or other parts of the work. Ground or subsurface water shall not be allowed to rise around pipe installations until joining compound in the joints has set. The contractor shall dispose of the water and any other materials generated from the work site in a suitable manner without damage to adjacent property. No water shall be drained into work built or under construction. Water and any other materials generated from the work site shall be disposed of in such a manner that conforms to state and federal waste disposal laws. (e) At all times the contractor will coordinate all work with the City to minimize waterline shutdowns made pursuant to § 6-8.828. (f) The contractor shall have monitoring performed, in connection with chlorination and sanitization of newly installed systems, by a current certified California Water Distribution Operator and demonstrate formal training by a certified ELAP laboratory. All charges shall be borne by contractor. (g) The contractor shall disinfect pipelines, valves, hydrants, service laterals, fittings, tanks, and other surfaces exposed to water in accordance with AWWA C651. Sampling locations shall be in accordance with AWWA C651 and the DDW regulations. (h) The contractor shall dechlorinate and remove pollutants from water flushed from water mains in accordance with AWWA C655 and discharge requirements specified in the City’s Specifications and NPDES permits. (i) Prior to water service being established, the contractor shall complete and pass the hydrostatic pressure, leakage, and disinfection tests prior to connecting any new line to the existing pipe and mains. All tests shall be completed in the presence of the Inspector for recording. (j) The contractor shall comply with any other requirement set forth in this chapter. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.806. City rights and responsibilities.¶
(a) The City is responsible for inspections made pursuant to Article 6 of this chapter. (b) The City reserves the right to install any water facility which will become the property of the City for maintenance and operation. (c) The City shall be responsible for the operation and surveillance of all of the City’s water facilities, including, but not limited to pipelines, treatment facilities, and appurtenances and property up to and including the City’s meter, shall be under the management and control of the City.
(d) No other persons except authorized City employees shall have any right to enter upon, inspect, operate, adjust, change, alter, move, or relocate any portion of the foregoing or any of the City’s property. In the event that such should occur, all charges and penalties shall be applicable and collected. Such action shall also be in violation of any and all applicable federal, state, and local statutes, ordinances, regulation, and other requirements. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.807. Customer responsibilities.¶
(a) Provision of water service includes a right-of-way on the customer’s property for the City to gain unobstructed access to the City’s water facilities (e.g., water meter box, fire hydrants, air release valves, etc.) at all times. (b) The customer is obligated to maintain unrestricted and visible access to the customer’s property for the safety of City personnel and to protect the City’s water facilities. (c) The customer shall comply with any other requirement set forth in this chapter. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 4: New Service Connection Requirements
Sec. 6-8.808. Connection fees.¶
Connection fees applicable to all new, improved or expanded service connections will be established from time to time by the City and shall include any fees and/or rates established by IEUA through ordinance. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.809. New service connection.¶
An applicant shall submit an application for every new, improved or expanded service connection to the Engineering Department. The application shall be accompanied by payment of all appropriate fees. The fee for providing the meter shall include perpetual maintenance. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.810. Application for new service connection.¶
(a) An applicant requesting service connection(s) for a subdivision, commercial, or industrial development shall submit an application to the Engineering Department. The application shall include, but not be limited to, the following information: (1) Name and address of applicant; (2) Legal description, location of service connection along the frontage of the property to be served; (3) Two (2) copies of tentative tract map, plot plan, or parcel map; (4) Meter size of service connection; (5) Fire flow requirements per Fire Department; (6) All other required City documents, such as business license; (7) Purpose for which service shall be used; and (8) Other information which City may reasonably require. (b) The information supplied by the applicant; the application shall be considered authoritative and final. If any error in such application shall cause installation of a service connection that is improper, either in size or location, the
cost of all changes required shall be borne solely by the applicant. Once the application for water service is completed and signed, all appropriate fees and charges are paid, a service connection is installed, a meter is set , and the water is turned on, the charge for water service shall begin. If water service is not required when the service connection is installed, the water meter shall not be installed and the angle curb stop or valve governing the supply will be left shut off and locked. When service is required, the applicant shall contact the City for water service. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.811. Conditions of service.¶
Applicants shall be required to accept and consent to such conditions of pressure and service as are provided by the distribution system at the location of the proposed service connection, and to hold the City harmless for any damages arising out of low pressure, high pressure, fluctuations in pressure, or interruption of service. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.812. No entitlement to service.¶
Any water supply assessment or verifications prepared by the City will not entitle the applicant’s project to water service or to any right, priority, or allocation in any supply, capacity, or facility, or affect the City’s obligation to provide service to its customers or potential future customers. In order to receive service, the applicant must meet all of the applicable requirements of this chapter. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 5: Design and Construction
Sec. 6-8.813. Water system design specifications and guidelines.¶
(a) (1) The water system shall be designed and constructed in accordance with criteria described in the most current City of Ontario “Water Master Plan” and other City published design guidelines, specifications, and standards including but not limited to: (i) Cross-Connection Control Program, Chapter 8E of Title 6 of the Municipal Code; (ii) Design Development Guidelines and Specifications; (iii) Standard Drawings; (iv) Water Master Plan; (v) Water Pipeline Construction Specifications; and (vi) Water Pipeline Material Specification and Approved List. (2) Design elements include but are not limited to system layout and pipeline locations, demand and usage, pipe sizing, valving, pressure regulating facilities, air/vacuum release valves, fire hydrants, blow-off appurtenances, service laterals, corrosivity, and tracer wires. (b) In addition to subsection (a), design and construction of the water system shall meet the applicable requirements and specifications described in following documents: (1) This chapter; (2) DDW Waterworks Standards Main Separation, California Code of Regulations Title 22, Section 64572; (3) California Fire Code, as it exists or may be amended, for the purposes of fire hydrant location and frequency; (4) Greenbook; and
(5) Any other requirement or specification the Engineer deems reasonably necessary to ensure compliance with state and federal laws and the reliability and safety of the City’s water system. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.814. Street sub-grade.¶
If recently installed mains and services are required to be removed, relocated or adjusted to grade as a result of changes requested by the developer or, because of incorrect survey information as to the grade of curbs and street, location of property lines or other utilities, etc., all expenses incurred by making said changes shall be borne solely by the developer. For newly surfaced streets, all trench restoration and resurfacing charges shall be paid by the developer and subject to City street moratorium requirements. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.815. Right-of-way and easements.¶
Unless otherwise granted in writing by the Engineer: (a) No public utilities shall be installed in any street or other location not formally dedicated for such use, except by consent of the property owner and the City. Such consent shall be prepared by the developer, reviewed and approved by the Engineer, in an approved easement deed format provided by the City, and recorded in favor of the City. (b) Within a utility easement, water main separations shall adhere to the California Code of Regulations, Section 64572. Additional minimum separations shall be met for each utility and adhere to this chapter. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.816. Potable pipeline location.¶
Crossing of non-potable lines shall adhere to DDW Waterworks Standards Main Separation requirements as contained in California Code of Regulations, Title 22, Section 64572. If minimum clearance cannot be achieved, a separation waiver request shall be completed and submitted to the Municipal Utilities Company. The Municipal Utilities Company shall review and if in concurrence, submit the request to DDW for state review and approval pursuant to California Code of Regulations, Title 22, Section 64511.100. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.817. Fire hydrants.¶
All fire hydrants shall be installed at a frequency and distance that is consistent with Appendix C and CC of California Fire Code. Fire hydrants shall be installed with a minimum separation of five (5)-feet from any driveway, street light, power pole, sign, fence, wall, or other development that may obstruct access. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.818. Water service lines.¶
(a) Service connections shall be installed to the curb or street right-of-way line as determined by the Engineer. The property to be served shall front on or be adjacent to a dedicated public right-of-way wherein the City maintains or can install a standard potable water main.
(b) The developer or applicant shall determine the size of service connections and meters and their location with respect to the boundaries of the premises to be served prior to issuance of building or plumbing permits by the City. (c) Notwithstanding subsection (b), the City may determine the size of the water service lines, the service connections, and the meters. (d) The City shall determine type and size of backflow protection devices for potable water service, in accordance with Chapter 8E of Title 6 of the Municipal Code, and any and all other appurtenances to the service. (e) The water service line(s) shall be installed to a curb line of the customer’s property, or if no curb, to the customer’s property line, abutting upon a public street, highway, alley, easement, lane, or road (other than a freeway) in which are installed water mains of the City. Water service line(s) should not be done until the exact location of the service connection has been approved by the Engineer. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.819. Service connections.¶
Unless otherwise granted in writing by the Engineer: (a) Each residence and/building, excepting condominium and townhouse projects under separate ownership shall must be provided with a single and separate service connection and water meter except under special conditions as determined by the City. (b) Two (2) or more dwellings or buildings under one (1) ownership and on the same lot or parcel of land shall have separate service connections for each dwelling or building. A separate landscape irrigation meter is required for a property under the conditions described in Chapter 7, Chapter 8A, or Chapter 8C of Title 6 of the Municipal Code. (c) The customer’s pipe which connects to the outlet side of the meter shall not be installed until the service connection is completed. If the applicant or developer’s pipe is installed to the outlet side of the meter before the service connection is installed and its location does not correspond with the service connection specified on the application form and improvement plans, then the applicant or developer shall pay the additional cost for completing the service connection from the water main to the outlet side of the meter. The service connection and all equipment appurtenant thereto, including the meter and meter box, shall be the sole property of the City, and no part of the cost thereof shall be refunded to the applicant or developer. (d) The Engineer reserves the right to limit the number of houses or buildings, such as apartments, or the area of land under one (1) ownership to be supplied by one (1) service connection and water meter. (e) The Engineer may limit the number of service connections to any residential or other project whether under separate or multiple ownership. (f) A service connection and water meter must not be used to supply adjoining property of a different owner, or to supply property of the same owner across a street, or alley. (g) No service connection shall be installed on the public or private side of any service lateral that is intended to service joint or adjacent parcels of land. (h) When property provided with a service connection and water meter is subdivided, that connection and meter will be considered as serving the lot or parcel of land that it directly or first enters. Additional water mains and/or service lines will be required for all subdivided areas in accordance with this chapter. (i) Every service connection will be equipped with an angle curb stop, or valve, on the inlet side of the meter; that angle curb stop, or valve, is intended exclusively for the use of the City in controlling the water supply through the water service line. If the angle curb stop, or valve, is for any reason damaged by the customer’s use to an extent requiring replacement, the City shall have the right to charge the customer for the cost to replace or repair such angle curb stop, or valve.
(j) The City, at its option, may allow connection to the City’s water system by persons outside the City limits. Said connection is at the discretion of the City and may be disconnected upon thirty (30) days’ notice. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.820. Fire service connection.¶
(a) The valve controlling water flow to the service connection shall be closed when a fire service connection is installed and remain so until a written order is received from the owner or lessee of the premises to have the water turned on. After the water is turned on, the City shall not be held liable for damages of any kind whatsoever that may occur on or to the premises serviced as a result of the installation, maintenance, or use of such service connection, or because of fluctuation of pressure, or interruption of supply. (b) If water is used through a fire service connection for any other purpose than extinguishing of fires or conducting annual testing of the fire system, the City Manager shall have the right to require a meter on the fire service connection at the owner’s expense or shut off the entire water supply for such premises. Upon the installation of such a meter, the established water rates then in effect for water services shall apply and be imposed for any water service provided to the property. (c) The City shall have the right to take a domestic, commercial, or industrial service connection from the fire service connection at the curb to supply the same premises as that to which the fire service connection belongs. The Engineer shall have the right to determine the proportion of the installation costs properly chargeable to each service connection if such segregation of costs becomes necessary. The established water rates then in effect for water services shall apply and be imposed for any water service provided to the property. (d) The Engineer shall require the installation on all fire service connections, a backflow prevention assembly device as determined in Chapter 8E of Title 6 of the Municipal Code. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.821. Automated meter reading devices.¶
(a) All new developments shall utilize automated meter reading devices as the standard meter for all new metered services. The cost of the installation for these devices shall be paid and borne solely by the applicant or developer at a cost established from time to time by the City. The City reserves the right to make an installation on the basis of actual cost. (b) The City shall test each meter prior to installation. (c) The Municipal Utilities Company shall set all meters after acceptance of the installation by the Engineer, and application for service in accordance with Chapter 8B of Title 6 of the Municipal Code. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.822. Backflow prevention assemblies.¶
(a) An applicant must provide sufficient information, including plumbing and building plans, to enable the City to determine the level of backflow prevention required. The proper backflow protection, as determined by the City, shall be installed, and inspected before water service is provided. (b) Backflow protection assemblies shall be installed in accordance with the City’s standard drawings and Chapter 8E of Title 6 of the Municipal Code. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.823. Service relocation.¶
(a) The City reserves the right to relocate or modify the existing service connection, at any time, upon notification to the consumer. (b) Whenever service connections, meters, fire hydrants, or other appurtenances are requested to be moved by a customer, the charges for such service relocation shall be borne and solely paid by the customer at the actual cost. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.824. Temporary service connection.¶
(a) An applicant shall submit an application for temporary service to a property to the Engineer for his or her review and recommendation. Before any temporary service shall be installed, the applicant shall agree to the following: (1) Pay the cost of the temporary service connection, appropriate deposit, and the cost of all water delivered to the property; (2) Not to provide water for or to any other property; (3) Pay appropriate charges for a permanent service connection for the property when a water main is available and the cost, if any, for removal of the temporary service connection; (4) All temporary service connections shall be limited to six (6) months unless an extension is granted by the City Manager; (5) The applicant or contractor shall be held responsible for loss or damage to the meter from the time it is installed until it is removed, or until 48 hours after notice in writing has been given to the City that the contractor or other person is finished using the meter. In the event that a meter is stolen, it will be at the City's sole discretion whether the deposit shall be forfeited. If a replacement meter is requested, a new deposit and application may be required for the replacement meter; (6) Flows through a three (3)-inch or larger temporary service fire hydrant meter shall be limited to a maximum of 330 gallons per minute, unless otherwise authorized in writing at the time of application. Any deliberate attempt on the part of the applicant or user to increase the flow is just cause for the City to discontinue service; (7) The City reserves the right to interrupt service without notice if such usage is causing pressure in the system to drop below an acceptable range; (8) Each temporary service customer shall make every attempt to maintain a constant flow through the meter. To achieve this requirement, the customer may be required to provide and install a storage facility (construction tank, small interim reservoir, etc.) at the sole expense of the customer, approved by the City, in conjunction with the meter; and (9) When using fire hydrants for temporary service connections, no more than one outlet per hydrant shall be used for this purpose and shall be accompanied by a tested and properly functioning backflow prevention assembly in accordance with Chapter 8E of Title 6 of the Municipal Code. (b) Temporary service connections are primarily installed for the convenience and use of contractors during construction work. (c) All meters for temporary service connections shall be installed by the City and secured to the desired fire hydrant with a City locking device and lock. These meters shall remain at this location until such time the responsible person requests it to be moved or removed pursuant to § 6-8.223. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 6: Monitoring and Inspection
Sec. 6-8.825. Inspection.¶
(a) The City Inspector shall inspect all facilities installed by the contractor to insure compliance with the improvement plans, design specifications and requirements as described in § 6-8.813. (b) Upon completion of the installation and backfill of newly installed systems, and prior to filling the pipeline with water for the pressure test, the contractor shall notify the City that the pipeline system is ready for video inspection. Said notification shall be made at least three (3) working days in advance of the actual video inspection date. The video inspection will be made by a video inspection company approved by the City shall be made in the presence of the City’s Inspector. (1) The video inspection company shall provide the City with the color DVD or electronic video file and a written report detailing the condition of the interior of the mainline and joints. Subsequent to review of the video file and report by the City, the City will notify the contractor within three (3) business days that they may then proceed with the filling, testing, and disinfection of the pipeline; or the City will provide a list of corrective measures that must occur prior to acceptance. (2) Should remedial activities be necessary, the reconstruction methodology shall be approved by the City prior to commencement of the work. Upon completion of the remedial construction, the contractor shall once again notify the City that the newly installed systems are ready for a video inspection. The City reserves the right to re-video any portions of the water system they determine may have been affected by the reconstruction work activities. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.826. Pressure and leakage testing.¶
(a) A minimum four (4)-hour hydrostatic pressure test shall be performed and successfully completed in accordance with AWWA C600 or C605. (b) The contractor shall apply test pressures at an approved outlet or fitting located within five (5) feet vertically of the lowest point of each pipe section to be tested and securely plug such fittings. Where air valves or other suitable outlets are unavailable, the contractor shall provide approved taps and fittings for air release, and securely plug these. (c) Flushing of mains with water at a velocity of at least two and one-half (2.5) feet per second over its entire length shall be performed using an eccentric reducer. Velocity through outlets and fittings shall not exceed twenty five (25) feet per second during flushing. (d) Leakage shall be computed as the total quantity of water pumped into the pipeline during the test period, including water added to reach the specified test pressure for the final time. Leakage shall not exceed the rate specified for the type of pipe tested. The contractor shall repeat the testing until the leakage does not exceed the specified leakage rate. The contractor shall repair all visible leaks regardless of the amount of leakage at their sole expense. All tests shall be completed in the presence of the City Inspector who shall record the results. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.827. Bacteriological sampling and testing.¶
(a) Prior to bacteriological tests, an application for shutdown must be submitted pursuant to § 6-8.828. (b) Bacteriological tests shall be analyzed by a certified ELAP laboratory with approved fields of testing for said matrix.
(c) Passing bacteriological tests on two (2) consecutive days shall be achieved prior to connecting the pipeline to the existing water system or placing the pipeline into service. Satisfactory bacteriological results shall conform to the following: (1) No total or fecal coliform. (2) A heterotrophic plate count less than 200 colony-forming units (CFU) per milliliter (ml). (3) Presence of chlorine residual at or below a concentration that does not interfere with the bacteriological testing and compromise the results. (d) If the initial chlorination fails to produce two (2) consecutive days of passing bacteriological tests, chlorination shall be repeated until two (2) consecutive days of passing bacteriological tests are achieved. (1) If the third attempt fails to obtain two (2) consecutive days of passing bacteriological test, then the City reserves the right, and at the sole expense of the contractor, to have the contractor clean the newly installed pipeline using a high-velocity flow that produces a neutral output discharge or other technology that removes excessive dirt or debris that has entered in the new installation that conforms to water conversation and NPDES requirements. (e) Laboratory reports shall be furnished upon issuance to the City and shall include, but not be limited to chain of custody, lab work sheet or summary letter imprinted with the laboratory’s name, address, and phone number. The report shall specify the field tests, laboratory analysis and results, and shall be signed by the laboratory director. The Engineer may require that laboratory reports be accompanied with any other form or document to ensure compliance with this section. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.828. Shutdowns.¶
(a) Shutdown of the City’s in service potable lines shall be requested through an application. Said application shall be submitted to the City ten (10) working days before the first bacteriological test begins. (b) Shutdowns are generally performed during Monday through Thursday between 9:00 a.m. and 4:00 p.m., unless granted in writing by the Engineer. (c) The Inspector shall sign off the application when all bacteriological testing has passed, and results are accepted by the City. (d) After all bacteriological tests have passed, the contractor or developer shall have ten working days to perform the shutdown. If there is failure to perform the shutdown within the ten working day window, bacteriological testing shall be performed once to insure pipeline sterility has been maintained. (e) Water will be turned on when pipeline has passed all bacteriological testing. There are no exceptions. (f) For non-steel pipelines, sixteen (16)- inches or less, the maximum time allowed is six (6) hours unless granted in writing by the Engineer. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.829. Title of water facilities.¶
Title to all water facilities, whether installed by the City or a developer, shall be vested in the City upon completion of all work, testing, chlorination, inspection and acceptance for use. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 7: Operation and Maintenance
Sec. 6-8.830. Service connection maintained by Municipal Utilities Company.¶
(a) The Municipal Utilities Company shall maintain the service connection extending from the water main to the meter. The applicant shall install and maintain all pipes and fixtures extending or lying on the outlet side of the meter, excluding a City provided shutoff valve, twelve (12)-inch brass nipple and coupling. The Municipal Utilities Company shall set and maintain a meter on each service connection and the customer or owner shall be held liable for any damage to the meter due to his or her negligence. Every service connection shall be equipped with an angle curb stop, or valve, on the inlet side of the meter. Such valve or angle curb stop is intended for the exclusive use of the Municipal Utilities Company to control the water supply through a service connection. If the angle curb stop, or valve, is damaged due to the customer or owners use or negligence, the customer or owner shall be liable for replacement costs. (b) The City assumes no responsibility for the maintenance and operation of a customer’s water system beyond the service connection and point of ownership by the City. All plumbing, water piping, fixtures, connections, devices and related appurtenances beyond the service connection, and beyond the City’s point of ownership, shall be maintained by the customer in “good standing condition.” (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.831. City right of ingress to and egress from customer’s property.¶
The City shall have the right of ingress to and egress from the customer’s property during reasonable hours for any purpose reasonably related to the furnishing of water services and the exercise of any and all rights secured to it by law or these rules, including inspection of the customer’s piping and equipment for compliance with the Municipal Code and these rules. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.832. City access.¶
A customer shall provide and maintain reasonable access for City representatives to all service connections, meters, backflow prevention devices, or other facilities pertinent to water service installed on his or her premises. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.833. Obstruction of or deposit of material in meter boxes or hydrants.¶
(a) No person shall place, dispose, or deposit or permit the placement, disposal or deposit of oil, toxic, hazardous or contaminated liquid or waste, trash, dirt, building materials or other substances, objects or obstructions in, on or around meter boxes, and it shall be the responsibility of each applicant, owner, or customer to prevent meter boxes, City hydrants or other City facilities from becoming obstructed or obscured by such applicant, owner, or customer’s trees, shrubs, plants or in any other manner so as to impede their use or access to them or make their location difficult to determine. (b) The City shall not be held responsible nor liable for any damage or cost for the replacement or repair of any ground cover and/or plants, shrubs, or other obstructions, which may be removed or damaged while City personnel are using the right-of- way or easements. (c) If such substances, objects or obstructions are not cleaned and removed or are permitted to obscure or impede such facilities, the City may, after providing reasonable notice to the applicant, developer, customer, or owner accomplish the cleaning and removal and charge the applicant, developer, customer, or owner for the cost of doing so. (d) The applicant, developer, customer, or owner’s failure to comply with the clearance and right-of-way obligations set forth in this chapter shall be deemed a violation of the chapter and termination of service. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.834. Quick-closing valves (or other devices).¶
No person shall not install any quick-closing valves or other equipment or device which shall cause excessive pressure surges in the City water system without prior written approval by the Engineer. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.835. Change in size of connection or meter.¶
Where a change or size increase of an existing service connection or meter is requested by a customer, the charges shall be the same as for a new service and any fees not previously paid shall be required. (§ 4, Ord. 3297, eff. March 18, 2025)
Sec. 6-8.836. Emergency repairs.¶
The City shall not accept any responsibility for the maintenance of pressure and reserves the right to discontinue service while making emergency repairs, and the like. Customers depending upon a continuous supply should provide emergency storage. (§ 4, Ord. 3297, eff. March 18, 2025)
Article 8: Violations
Sec. 6-8.837. Violations.¶
It shall be unlawful for any person to violate any provisions of this chapter, and persons violating said provisions shall be subject to any of the following acts: (a) Denial of an application; (b) Termination of service; and (c) Penalties pursuant to Chapter 2 of Title 1 of the Municipal Code. (§ 4, Ord. 3297, eff. March 18, 2025)
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