Campbell Municipal Code Ch. 5.40 Taxicabs

Footnotes:

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Editor's note— Ord. No. 2306, § 15, adopted April 16, 2024, repealed the former Ch. 5.40, §§ 5.40.010—5.40.145, and enacted a new Ch. 5.40 as set out herein. The former Ch. 5.40 pertained to taxicab companies and derived from prior code §§ 6500—6500.5, 6501—6516, 6518, 6521—6528; Ord. 1102 (part), adopted 1977; Ord. No. 2132, § 14, adopted Aug. 30, 2010, eff. July 1, 2011.

Note— For the statutory authority of local authorities to license and regulate the operation of any vehicle for hire, and the drivers of passenger vehicles for hire, see Veh. Code § 16501. For the provisions regarding financial responsibility, see Veh. Code § 16500 et seq.

The purpose of this chapter is to protect the public health, safety and welfare by adopting appropriate regulations in regard to taxicab transportation service as required by Government Code Section 53075.5.

(Ord. No. 2306, § 15, 4-16-2024)

For the purpose of this chapter, the following words and phrases shall have the meanings set forth below:

(1) "Driver" means any person in charge of or driving any taxicab, either as owner, independent contractor, lessee, agent, employee, or otherwise under the direction of the owner.

(2) "Owner" means the person who, or the firm, association or corporation, which is registered with the Department of Motor Vehicles of the state of California as the owner of a vehicle or vehicles used in the transportation of persons for compensation, or who has a legal right to possession of such vehicle pursuant to a lease or rental agreement, or who contracts with the driver of such vehicle who is the registered owner or has legal right to possession of the vehicle. The act or omission of any owner's officer, agent, employee or independent contractor, or of any driver whose services are engaged by any of the above, is for all purposes the act or omission of the owner operating the taxicab business regulated by this chapter.

(3) "Permit officer" means a duly authorized agent or designee of the police chief of the City of Campbell.

(4) "Taxicab" means any public passenger motor vehicle engaged in the business of transportation of passengers for hire over the public streets of the City of Campbell and not over a definite route, upon a fixed schedule, or for a fixed rate, regardless of distance traveled. "Taxicab" shall not include a drive-yourself vehicle, hearse, ambulance, or bus operated over a fixed route.

(5) "Taxicab business, operation or service" means any business, operation, or service pursuant to which taxicabs are made available for hire or receiving passengers in a taxicab. It does not include transportation services owned and operated by a public agency.

(6) "Taximeter" means an instrument or device attached to a taxicab by which the fare authorized for the hire of such taxicab is accurately, mechanically or electronically calculated on the basis of initial charge, distance traveled and/or waiting time, or any combination thereof, which fare shall be indicated upon the taximeter by means of legible figures in dollars and cents.

(Ord. No. 2306, § 15, 4-16-2024)

A. It is unlawful for any person to engage in the taxicab business, operation or service that will receive passengers from trips originating within the city, unless the owner of the taxicab applies for and obtains an owner's permit, as provided in this chapter. An owner of a vehicle for hire in the city shall also be required to apply to obtain a driver's permit if the owner is also a taxicab driver as provided in this chapter.

B. The police department shall administer the application process for a taxicab owner's permit.

C. Each application for a taxicab owner's permit shall be in writing, duly certified under oath, and it, together with a copy thereof, shall be filed with the permit officer.

D. Fees. All applications for a taxicab owner's permit shall be filed with the permit officer and shall be accompanied by a nonrefundable fee in an amount established by city council resolution. Renewal applications for a taxicab owner's permit shall also be filed with the permit officer. The fees provided for in this chapter are in addition to, and not in lieu of, the business license taxes assessed pursuant to Chapter 5.04.

(Ord. No. 2306, § 15, 4-16-2024)

A. An application for a taxicab owner's permit under this chapter shall be made upon such forms as may be prescribed by the permit officer, and shall contain at a minimum:

1. The name(s), residence and business addresses of the applicant, including all members of any firm or partnership, or all officers and directors of any corporation, applying;

2. The trade or other fictitious business name, if any, under which the applicant does business or operates, and/or proposes to do business or operate;

3. The training and experience of each applicant in the business, operation and service of transportation of passengers;

4. A description of each taxicab which will be operated as part of the owner's taxicab business, operation or service, including the make, model, year of manufacture, vehicle identification number, current state license number, length of time the taxicab has been in use, and the color scheme, insignia, name, taxicab number, and monogram or other emblem to be used to designate each taxicab;

5. Proof of insurance meeting the requirements of Section 5.40.080 of this chapter;

6. A certificate indicating that each taxicab has been inspected by a facility authorized by the state of California and confirming that each taxicab has operational brakes, safety restraints, interior lighting, exterior lighting, doors and windows, and that the vehicle is in a safe mechanical condition;

7. Evidence that the owner or driver is the registered owner of each taxicab to be operated under the owner's permit, or that the owner or driver has a legal right to possession of such vehicle pursuant to a lease or rental agreement;

8. A list of all other jurisdictions in which the owner is currently permitted or licensed to operate each taxicab or where the owner currently has a permit or license application pending to operate each taxicab;

9. Whether or not any owner's permit held by the applicant(s) has or have been revoked by the city or any other jurisdiction, and if so, the circumstances of such revocation(s);

10. The past criminal record of the applicant;

11. A list of all drivers operating the owner's taxicabs;

12. A certificate of accuracy from the Santa Clara County Department of Weights and Measures for all taximeters in taxicabs to be operated by the owner or his or her agent, lessee, or employee, obtained within one year of the application;

13. A written customer complaint policy setting forth the procedure that the owner will employ to receive, investigate and resolve customer complaints concerning taxicab service. The policy shall be in a form that will be made available to members of the public;

14. Mandatory controlled substance certification from an authorized testing facility or provider as required by Section 5.40.130 of this chapter; and

15. Any other information, which the permit officer may deem necessary in support of the public health, safety and welfare.

B. Completed applications for a taxicab owner's permit shall be filed with the permit officer who shall conduct a background investigation of each owner and make a written determination whether to grant or deny the owner's permit within ninety days after the filing of the application, or as soon thereafter as is reasonably possible.

C. Unless earlier suspended or terminated as provided in this chapter, each permit shall be in effect for one year and shall be renewed only upon the filing by the permit holder, and approval by the permit officer, of a permit renewal application, which shall contain the same information and be reviewed on the same bases as an original application.

D. The sale or transfer of a company will require the new owner to apply for a new permit in accordance with this chapter.

E. If the taxi service for which a permit is granted under this chapter is discontinued for a period of forty-five days, any permit granted under this chapter shall be automatically cancelled and shall be reissued only by a new application in accordance with the provisions of this chapter.

(Ord. No. 2306, § 15, 4-16-2024)

A. The permit officer may deny any owner's permit application on any of the following grounds:

1. There is a reasonable cause rendering the proposed operation undesirable or inadequate for the city;

2. The application fails to satisfy any of the requirements set forth in Section 5.40.040.

3. The vehicle proposed to be operated is inadequate or unsafe, or it appears that the applicant lacks the financial ability to provide the proposed service in a safe and continuous manner;

4. The applicant has been convicted of a felony or the violation of a narcotic law or any penal law involving moral turpitude; or has been found to have violated the provisions of this chapter; or has been convicted of committing or attempting to commit any type of consumer fraud or unfair practices; or has had a similar permit revoked in any city, county or state for cause; or has been found to have violated this code.

5. The proposed name of the company, color scheme or characteristic insignia will tend to confuse the identification of the vehicles proposed to be operated with those of another owner operating in the city; or

6. The owner has failed to provide required information, omitted relevant information, or provided false information on the written application or otherwise during the application process.

7. The applicant has failed to pay when due all applicable fees and taxes imposed by the city.

(Ord. No. 2306, § 15, 4-16-2024)

A. Any owner holding a permit to operate one or more taxicabs, as provided in this chapter, who desires to add to the number of such vehicles shall do so only upon obtaining permission from the permit officer, which shall be granted only upon application made in the same manner and under the same proceedings as are required in this chapter for obtaining a new permit.

B. Any owner holding a permit to operate one or more taxicabs, as provided in this chapter, who desires to substitute a different vehicle for a vehicle operated under such permit, shall do so only upon obtaining permission from the permit officer, which shall be granted only upon written application setting forth the particulars of such proposed substitution, and upon otherwise complying with the requirements of this chapter.

C. The permit officer shall have the same authority in granting or denying such application for permission to add or substitute a vehicle as is prescribed in this chapter for granting or denying an owner's permit application.

(Ord. No. 2306, § 15, 4-16-2024)

A. It is unlawful for any owner to drive or operate, or cause or permit to be driven or operated, any vehicle for hire in the city unless such owner has filed with the Campbell police department applicable written insurance certificate(s) and endorsements, as specified in this chapter and by the permit officer, evidencing that any and all vehicles for hire which may be driven or operated under any permit granted to such owner, and all liability for bodily injury and property damage relating to the taxicab business, operation or service are covered under liability policy(ies) which satisfy the requirements in this chapter.

B. Insurance policies shall be submitted to the permit officer for approval prior to issuance of a taxicab owner's permit. The liability policies shall be issued by responsible and solvent corporations authorized to issue insurance policies under the laws of the State of California. The certificates and endorsements shall confirm that the policies are in full force and effect at all times for any occurrences during the permit period.

C. Any cancellation of the policy by the insurance company or the owner of the company without immediate replacement by the owner may result in a suspension or revocation of the taxicab owner's permit. The Campbell police department shall be listed on the insurance document as the certificate holder. The falsification of any insurance certificate by or on behalf of any taxicab owner or the failure to maintain the required liability insurance coverage in full force and effect at all times shall be grounds for revocation of the taxicab owner's permit.

(Ord. No. 2306, § 15, 4-16-2024)

A. The holder of a taxicab owner's permit, at taxicab owner's sole cost and expense, shall obtain and maintain throughout the term of the taxicab owner permit, or any renewal thereof, the insurance requirements as may be required by city and any laws of the State of California.

B. The insurance requirements shall be referred to in and made a part of the application for a taxicab owner's permit. The permit officer shall notify in writing all applicants or holders of taxicab owner's permit of any modifications of the insurance requirements.

C. All policies and coverages required by this section are subject to approval by the risk manager as to content and form. No permit newly issued or renewed shall be valid until such approval is issued in writing by the risk manager.

D. A true, certified and correct copy of the entire policy, including copies of all endorsement made a part thereof, shall be mailed to the Risk Manager, City of Campbell, 70 N. First Street, Campbell, California 95008, directly from the authorized agent, broker or insuring company for each policy required under this chapter. All policies shall be on file and effective at the time the taxicab owner's permit is issued or renewed.

E. If at any time the entire insurance policy or any portion thereof expires without immediate proof of renewal, the taxicab owner's permit shall be immediately suspended. The permit officer is hereby authorized to enforce such suspension upon receiving written notice from the risk manager that no proof of renewal or reinstatement has been submitted by the holder of a taxicab owner permit.

F. If at any time in the judgment of the risk manager and/or the permit officer, said policies or coverages are not sufficient for any cause or reason, the risk manager and/or the permit officer may require the holder of a taxicab owner permit to replace said policies or coverages within ten business days with other policies or coverages acceptable in accordance with this section. If the holder of a taxicab owner permit fails to do so, the taxicab owner permit shall be automatically suspended at the expiration of the ten-day period until such time as said policies or coverages are properly replaced.

G. The taxicab owner's permit issued under this chapter shall be automatically revoked upon the cancellation of the insurance policies or coverages required under this section. The reinstatement of insurance policies or coverages after a third cancellation within a twelve-month period shall not obligate the city to renew the taxicab owner permit upon request to do so.

H. Prior to the issuance of a taxicab license, and at the annual renewal thereof, the applicant or holder of a taxicab license shall submit to the risk manager a signed agreement to indemnify, hold harmless and defend the City of Campbell, its officers, employees and agents, in a form approved by the city attorney.

(Ord. No. 2306, § 15, 4-16-2024)

A. It is unlawful for any driver to operate any vehicle for hire in the city without a valid permit to do so as provided in this chapter.

B. The police department shall administer the application process for taxicab drivers' permits.

C. Each application for a driver's permit shall be in writing, duly certified under oath, and it, together with a copy thereof shall be filed with the permit officer.

D. All applications for a driver's permit shall be accompanied by a nonrefundable fee in an amount established by city council resolution. Renewal applications for a driver's permit shall also be filed with the permit officer. The fees provided for in this chapter are in addition to, and not in lieu of, the business license taxes assessed pursuant to Chapter 5, if applicant is to be engaged under contract by the taxicab owner as an independent contractor and is not an employee.

(Ord. No. 2306, § 15, 4-16-2024)

A. An application for a taxicab driver's permit under this chapter shall be made upon forms prescribed by the permit officer, and shall contain at a minimum:

1. The name, current address and telephone number of the applicant;

2. Two passport-size photographs taken within the past three months of the applicant depicting front and side views;

3. Current copies of any and all driver's licenses issued to the applicant;

4. Submit fingerprints and file such record in the Police Department Bureau of Identification and with city police department;

5. The training and experience of the applicant;

6. The name and address of each of the driver's employers during the preceding three years;

7. A list of all other jurisdictions in which the applicant is currently permitted or licensed to operate a taxicab or where the driver currently has a permit or license application pending to operate a taxicab;

8. Whether or not a vehicle for hire driver's permit issued to the driver by the city or any other jurisdiction has ever been revoked and, if so, the circumstances of such revocation;

9. The name and address of the owner by whom the driver is to be employed or engaged under contract as a taxicab driver;

10. The endorsement by the owner, by whom the applicant is to be employed or engaged under contract as a taxicab driver, on the application stating that the applicant has acquired proficient knowledge of the traffic laws of the State of California and the City of Campbell, and of the streets of the City, and to safely operate a public transportation vehicle in the City;

11. Proof of employment, an offer of employment, an independent contractor agreement, or an application to lease as a taxicab driver within the City of Campbell;

12. Proof of insurance, as required by Section 5.40.080.

13. Mandatory controlled substance certification as required by Section 5.40.130 of this chapter of a current negative test for alcohol and for each of the controlled substances specified in Part 40 (commencing with Section 40.1) of Title 49 of the Code of Federal Regulations from the driver's employer. Self-employed independent drivers shall have test results reported directly to the permit officer from an authorized testing facility or provider.

14. Any other information, which the permit officer may deem necessary in support of the public health, safety and welfare.

B. An application shall be deemed incomplete and an application will not be considered by the permit officer until all the information required by subsection A of this section is contained in the applicant's driver's permit application.

C. An applicant may meet the requirements of this section by filing with the permit officer, a copy of any application filed with any other California jurisdiction requiring substantially the same information as required by this section, filed within thirty days of the date of the application with the City of Campbell.

D. A valid taxi driver permit issued by the County of Santa Clara, or any of the other cities within Santa Clara County within thirty days of driver's application to the City of Campbell may be accepted by the permit officer as evidence of compliance with this section.

E. Unless earlier suspended or terminated as provided in this chapter, each permit shall be in effect for one year and shall be renewed only upon the filing by the permit holder, and approval by the permit officer of a permit renewal application, which shall contain the same information and be reviewed on the same bases as an original application.

(Ord. No. 2306, § 15, 4-16-2024)

A. The permit officer may deny any driver's permit application if it is determined that:

1. There are physical, mental or moral deficiencies of the applicant, or a criminal record, which, in the sound discretion of the chief of police or his or her designee, would render such applicant not competent to operate a vehicle for hire;

2. The permit officer, within the permit officer's sound discretion, determines that the driver is a negligent or incompetent operator of a motor vehicle;

3. The driver's license of the applicant has been suspended or revoked or the driver is not in compliance with the provisions of this chapter and/or state or federal regulations governing the operation of a motor vehicle;

4. The driver has received a positive result in any random test for controlled substances or alcohol within the prior twelve calendar months;

5. The granting of such permit would be in violation of any law or would endanger the public health, safety or welfare;

6. The driver is under the age of eighteen; or

7. The driver failed to provide required information, omitted relevant information, or provided false information on the written application or otherwise during the application process.

(Ord. No. 2306, § 15, 4-16-2024)

Upon termination of employment or termination of the independent contractor relationship of a taxicab driver:

A. The taxicab driver's permit shall become immediately void;

B. The taxicab driver shall return the driver's permit to the city within three calendar days of the termination; and

C. The taxicab owner shall notify the city that the driver's employment has terminated within three calendar days of the termination.

(Ord. No. 2306, § 15, 4-16-2024)

A. No owner's permit shall be issued or renewed unless the holder at the time of permit issuance or renewal files with the permit officer a certification that the holder maintains a mandatory controlled substance and alcohol testing certification program conforming to Parts 40 and 382 of Title 49 of the Code of Federal Regulations and California Government Code Section 53075.5 for all drivers of vehicles operated under the certificate.

B. No driver's permit shall be issued or renewed unless the holder at the time of the permit issuance or renewal files with the permit officer certification that the driver of a taxicab operated under the permit has tested negatively for controlled substances and alcohol under a mandatory controlled substance and alcohol testing certification program conforming to Parts 40 and 382 of Title 49 of the Code of Federal Regulations and California Government Code Section 53075.5. Driver permit applicants who test positively pursuant to the certification program referenced in this section shall be ineligible to apply again for a driver's permit during the five-year period following the positive test. Driver permit renewal applicants who have tested positively pursuant to random alcohol/controlled substance testing shall not be eligible to apply for their driver's permit renewal until they have successfully completed an accredited substance abuse program in accordance with Government Code Section 53075.5.

C. Costs. The taxicab owner shall pay the costs of taking an alcohol/controlled substance test of an employee. The taxicab driver shall pay the costs of taking an alcohol/controlled substance test of a self-employed and independent taxicab driver.

D. Reporting. The written results of the alcohol/controlled substance test of an employee driver or of a self-employed independent driver who has executed a release in favor of the taxicab company shall be delivered to the taxicab owner/company. The taxicab owner/company shall immediately forward copies of the written results to the permit officer.

E. Tests from Another Jurisdiction. A test taken to obtain a driver's permit in another jurisdiction shall be accepted as though conducted as part of the permit renewal process for the City of Campbell for up to one year from the date the test was taken. The prior test shall apply only for purposes of renewing a driver's permit, so long as the driver has not tested positive thereafter. However, a negative result from a test taken for another jurisdiction shall not satisfy the pre-employment testing requirements to receive an initial permit as imposed by this chapter.

(Ord. No. 2306, § 15, 4-16-2024)

Renewal of any permit issued pursuant to this chapter shall require the conformance with all of the requirements of this chapter for original permit applications, except that an owner's permit may be renewed without a new finding of public convenience and necessity or as otherwise noted. The taxicab owner's permit and taxicab driver's permit shall be renewed annually.

(Ord. No. 2306, § 15, 4-16-2024)

Any interested party, including the applicant, may appeal the decision of the permit officer to issue or deny a driver's permit. The appeal shall be made in writing to the city clerk within fifteen business days of the permit officer's decision; and shall be heard by the city council. The decision of the city council shall be final, subject only to judicial review pursuant to Code of Civil Procedure Sections 1094.5 and 1094.6.

(Ord. No. 2306, § 15, 4-16-2024)

A. The permit officer shall have the power to suspend or revoke any taxicab owner's permit or taxicab driver's permit issued under this chapter for any of the reasons for which an application for such a permit may be denied.

B. If, pursuant to a random drug or alcohol screening test, the holder of an owner's permit or driver's permit should test positive, the permit officer, in accordance with Section 5.40.170, shall suspend the permit holder's permit on an emergency basis. The suspension shall remain in effect until the permit holder has satisfactorily complied with all requirements imposed by the permit holder's substance abuse professional (SAP). If the same permit holder should subsequently test positive pursuant to a subsequent drug or alcohol screening test, the permit holder's permit shall be revoked and the permit holder shall be ineligible to again apply for a permit for at least five years following the positive test.

C. Notice. The permit officer may suspend or revoke a taxicab owner's permit or taxicab driver's permit only after providing notice to the permit holder and providing reasonable time for compliance; however, the permit officer may summarily revoke a taxicab driver's permit upon notification from the Department of Motor Vehicles that such driver's California driver's license has expired or has been suspended or revoked, or that the driver has been convicted of a crime affecting public health, safety or welfare. If a permit is suspended or revoked, the permit officer shall prepare written findings regarding the reason(s) for the suspension or revocation.

D. Appeals. Any interested party, including the permit holder, may appeal the decision of the permit officer to suspend or revoke an owner's or driver's permit. The appeal shall be made in writing to the city clerk within fifteen business days of the permit officer's decision; and shall be heard by the city council. The decision of the city council shall be final, subject only to judicial review pursuant to Code of Civil Procedure Sections 1094.5 and 1094.6. Except for permits revoked pursuant to Section 5.40.160. B, the permit, which is the subject of an appeal, shall remain in effect pending appeal.

E. Upon service by mail or in person of a final administrative decision ordering suspension or revocation of a taxicab owner's permit, such owner's taxicab business, operation and service in the City of Campbell shall cease immediately. Upon service by mail or in person of a final administrative decision ordering suspension or revocation of a taxicab driver's permit, that driver shall immediately cease to drive a taxicab in the City of Campbell and surrender the permit to the permit officer.

F. Nothing herein shall preclude the permit officer's immediate suspension of a taxicab owner's permit or a taxicab driver's permit upon determination by the permit officer that the public health or safety so requires.

G. The permit officer shall determine the length of any suspension or revocation and, in making this determination shall base his or her decision on all extenuating and mitigating factors deemed appropriate including, but not limited to, the nature and gravity of the offense.

(Ord. No. 2306, § 15, 4-16-2024)

A. The permit officer may issue an order suspending a taxicab owner's permit or a taxicab driver's permit for a period not exceeding ten days without having conducted a hearing therefore, if the permit officer determines that the continued use of the permit will cause immediate hazard to the public safety, health or welfare.

B. Within ten days of the effective date of the emergency suspension order, the permit officer shall hold a hearing for the owner or driver to show cause why the permit should not be suspended or revoked.

C. The order issued by the permit officer under subsection A of this section shall also contain a notice of the hearing setting forth the date, time and place of the hearing.

D. Emergency suspensions made pursuant to Section 5.402.160.B which are upheld at the show cause hearing shall remain in effect until the permit holder has satisfactorily complied with all requirements imposed by the permit holder's substance abuse professional (SAP).

(Ord. No. 2306, § 15, 4-16-2024)

Neither a taxicab owner's permit nor a taxicab driver's permit issued pursuant to this chapter shall be transferable or assignable in any manner whatsoever.

(Ord. No. 2306, § 15, 4-16-2024)

A. The city council may, but is not required to establish or, once established, amend maximum taxicab rates and fares by resolution adopted after a duly noticed public hearing.

B. Before any action by the city council is taken to establish or amend maximum rates and fares, each person holding a taxicab owner's permit issued by the City of Campbell, shall be given thirty days mailed written notice thereof and an opportunity to be heard by the city council.

C. The maximum rate and fare schedule adopted or amended by the city council may include a discount rate and fare schedule for senior citizens.

D. Prior to considering any adjustment to the maximum rate and fare schedule, the city council may require each taxicab owner possessing an owner's permit to submit for city review an audited financial statement for the prior year's business operations reflective of income earned and expenses incurred by the taxicab owner which are specifically attributable to the taxicab owner's taxicab operations as distinguished from other business operations in which the taxicab owner may be engaged. Should a taxicab owner initiate a rate/fare adjustment request, the request shall be in writing, state the basis for the request, and be accompanied by an audited financial statement of the type described in this chapter.

(Ord. No. 2306, § 15, 4-16-2024)

A. Regardless of whether the city council establishes maximum rates or fares, all owners or operators of taxicabs shall register its rates and fares in a schedule filed with the police department. No owner or operator shall charge or receive any other or different fare for the use of such taxicabs than that specified in such fare schedule.

B. The taxicab business, operation or service shall disclose fares, fees, or rates to the customer. A permitted taxicab business, operation or service may satisfy this requirement by disclosing fares, fees, or rates on its Internet Website, mobile telephone application, or telephone orders upon request by the customer.

C. The taxicab company shall notify the passenger of the applicable rate prior to the passenger accepting the ride for walkup rides and street hails. The rate may be provided on the exterior of the vehicle, within an application of a mobile telephone, device, or other Internet-connected device, or be clearly visible in either print or electronic form inside the taxicab.

D. No taxicab owner shall drive or operate or allow another to drive or operate any of his or her taxicabs unless the taxicab is equipped with an operative and accurate taximeter as determined by the Santa Clara County Department of Agriculture/Weights and Measures.

E. The taximeter shall display the rate charged and the running total of each fare in full view of the passenger compartment.

F. Taximeters shall show compliance with Section 5.40.040.A.12.

(Ord. No. 2306, § 15, 4-16-2024)

A. Receipt. Every driver shall, upon request, give a correct written receipt upon payment of the fare.

B. Individuals with Disabilities. No driver shall discriminate against individuals with disabilities by actions including, but not limited to, refusing to provide service to individuals with disabilities who can use taxi vehicles, refusing to assist with the stowing of mobility devices, or charging higher fares or fees for carrying individuals with disabilities and their equipment than are charged to other persons.

C. Boarding and Discharge of Passengers. No passenger shall be received or discharged in the roadway, but shall be received or discharged as nearly as possible to the right-hand curb or right-hand side of the roadway where there is no curb, except on one-way streets, where passengers may be discharged at either the right-hand or left-hand curb or right-hand or left-hand side of the roadway where there is no curb.

D. Direct Route. Each driver employed to carry a passenger(s) to a definite point shall take the most expeditious route possible to the passenger's destination and by which the passenger will be transported safely, considering all factors affecting time and distance.

E. Obstructing Street Traffic. It is unlawful for any driver operating a taxicab to obstruct a street or otherwise impair traffic in the course of receiving or discharging passengers.

F. Identification of Company. The following identification shall be required for each taxicab and taxicab driver permitted to operate under this chapter:

1. The name of the taxicab company shall be affixed on both the driver's and the passenger's side of the taxicab in clear lettering of not less than three inches in height and no more than six inches in height;

2. An individual number for each taxi of the taxicab company shall be affixed on both the driver's and the passenger's side, and rear-facing panel of the taxicab in clear lettering of not less than three inches in height and no more than six inches in height;

3. An operating light shall be affixed to the top of the roof, which shall be clearly visible from all sides of the taxicab, and which shall identify the vehicle as a taxicab; and

4. Taxicab drivers shall be in possession of, and have on their person in plain view a photo identification card identifying the taxicab driver by name and taxicab company at all times while on duty. The card shall contain a recent photograph of the driver and shall otherwise be in a form approved by the chief of police.

G. Notification of Drivers. No less often than annually, the owner shall notify all drivers in writing of the rules of operation and service described in this section, and shall obtain a written acknowledgement of receipt of the rules of operation and service.

(Ord. No. 2306, § 15, 4-16-2024)

A. It is unlawful and a violation of this chapter to own a taxicab business, or otherwise conduct a taxicab business, operation or service, without a valid taxicab owner's permit issued by the City of Campbell.

B. It is unlawful and a violation of this chapter to operate a taxicab within the City of Campbell without a valid taxicab driver's permit issued by the City of Campbell.

(Ord. No. 2306, § 15, 4-16-2024)