| Prohibited acts |
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In bad faith, delaying required repairs, ignoring safety protocols, or doing elective work to harass a tenant.
§ 8.101.030 · code textActing in bad faith, (i) fail to timely perform repairs and maintenance required by a rental agreement or by Federal, State, County or local housing, health or safety laws; (ii) fail to exercise due diligence in completing such repairs once undertaken; (iii) fail to follow appropriate industry repair, containment, or remediation protocols designed to minimize exposure to noise, dust, lead, paint, mold, asbestos, or other building materials with potentially harmful health impacts; or (iv) conduct elective renovation or construction of a rental housing unit for the purpose of harassing a tenant.
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Do not abuse the right to enter a rental housing unit, including improper, excessive, untimely, unauthorized, or misrepresented entries or inspections.
§ 8.101.030 · code textAbuse the right of access into a rental housing unit as established by California Civil Code Section 1954 or other applicable law.
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Do not use fraud, misrepresentation, intimidation, or coercion to make or try to make a tenant leave, including threatening to report them to Homeland Security.
§ 8.101.030 · code textInfluence or attempt to influence a tenant to vacate a rental housing unit through fraud, misrepresentation, intimidation or coercion, which shall include threatening to report a tenant to the United States Department of Homeland Security.
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Threatening a tenant with physical harm or using words likely to provoke immediate violence.
§ 8.101.030 · code textThreaten a tenant, by word or gesture, with physical harm, or abuse tenant with words, either orally or in writing, which are inherently likely to provoke an immediate violent reaction.
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Do not violate laws prohibiting discrimination based on protected characteristics, including race, gender, sexual orientation, nationality, religion, age, disability, HIV/AIDS, minor children, or income source.
§ 8.101.030 · code textViolate any law which prohibits discrimination based on race, gender, sexual preference, sexual orientation, ethnic background, nationality, religion, age, parenthood, marriage, pregnancy, disability, human immunodeficiency virus (HIV)/acquired immune deficiency syndrome (AIDS), occupancy by a minor child, or source of income.
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Owners may not try to end a tenancy or recover a rental unit based on unsupported facts or an untenable legal theory.
§ 8.101.030 · code textTake action to terminate any tenancy, including service of any notice to quit or other eviction notice, or bring any action to recover possession of a rental housing unit, based upon facts which owner has no reasonable cause to believe to be true or upon a legal theory which is untenable under the facts known to owner.
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Giving false written or verbal information about tenant protections or misrepresenting an eviction notice is prohibited.
§ 8.101.030 · code textProvide false written or verbal information regarding any Federal, State, County or local tenant protections, including mischaracterizing the nature or effect of a notice to quit or other eviction notice.
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In bad faith, refuse lawful rent, delay processing payment for over 30 days, or lack a current rent-payment delivery address.
§ 8.101.030 · code textActing in bad faith, (i) refuse to acknowledge or accept receipt of a tenant's lawful rent payment as set forth in a rental agreement, by usual practice of the parties, or in a notice to pay rent or quit; (ii) refuse to cash or process a rent check or other form of acceptable rent payment for over thirty (30) days after it is tendered; or (iii) fail to maintain a current address for delivery of rent payments.
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In bad faith, violate tenant privacy, improperly release protected information, or demand unreasonable information for a reasonable-accommodation request.
§ 8.101.030 · code textActing in bad faith, (i) violate a tenant's right to privacy, including without limitation, by requesting information regarding residence or citizenship status, protected class status, or Social Security number, except for, in the case of Social Security number, for purposes of obtaining information for the qualifications for a tenancy; (ii) release such information except as required or authorized by law; or (iii) request or demand an unreasonable amount of information from tenant in response to a request for reasonable accommodation.
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In bad faith, communicating with a tenant in a language other than the tenant’s primary language to intimidate, confuse, deceive, or annoy.
§ 8.101.030 · code textActing in bad faith, communicate with a tenant in a language other than the tenant's primary language for the purpose of intimidating, confusing, deceiving or annoying the tenant.
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Do not interfere with tenant organizing, joint activities, organizer access, tenant meetings, or tenant-rights literature.
§ 8.101.030 · code textInterfere with the right of tenants to organize as tenants and engage in concerted activities with other tenants for the purpose of mutual aid and protection; deny property access to tenant organizers, advocates, or representatives working with or on behalf of tenants living at a property; prevent tenant or tenant organization meetings in an appropriate space accessible to tenants under the terms of their rental agreement(s); or discourage distribution or posting in common areas of literature informing tenants of their rights.
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Do not repeatedly interfere with a lawful occupant’s peace or quiet to cause, likely cause, or intend vacancy or waived occupancy rights.
§ 8.101.030 · code textCommit other repeated acts or omissions of such significance as to substantially interfere with or disturb the comfort, repose, peace or quiet of any person lawfully entitled to occupancy of a rental housing unit and that cause, are likely to cause, or are intended to cause any person lawfully entitled to occupancy of a rental housing unit to vacate such rental housing unit or to surrender or waive any rights in relation to such occupancy.
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Landlord actions intended to make tenants leave before the 180-day notice, including unreasonable rent increases, are harassment. Applies: Only for condominium or other residential rental ownership conversions, after tentative map approval; harassment can result in final map denial.
§ 20.32.085 · code textAfter approval of the tentative map, action by the landlord which is intended to cause the tenant to quit the premises prior to one hundred eighty (180) day notice, including unreasonable rent increases, shall be considered harassment and shall be grounds for denial of a final map.
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Do not interrupt, terminate, or fail to provide required housing services, or threaten to do so; do not violate or threaten to violate California Civil Code Section 789.3.
§ 8.101.030 · code textInterrupt, terminate, or fail to provide housing services required by a rental agreement or by Federal, State, County, or local housing, health, or safety laws, or threaten to do so, or violate or threaten to violate California Civil Code Section 789.3.
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