Publication 5683 VITA/TCE Handbook for Partners and Site Coordinators›CHAPTER 1: VITA/TCE Program Guidelines
CHAPTER 1-4: Guidelines for Closing Your Site
1025 Publ 5683 (PDF) · 2026-10-03 edition · updated 2026-10-04 · United States
At the end of the filing season, ensure that your site is closed properly. The following actions should be taken:
Ensure no taxpayer information is left at the site.
Dispose of all unused forms (recycle if possible).
Check with your RM to see if Publication 730 (en-sp), Important Tax Records - Envelope (English and Spanish Version), can be used for the next filing season.
Submit a revised Form 13715, Volunteer Site Information Sheet, to your SPEC relationship manager with your post filing season days and hours, if applicable.
Make sure all returns have been filed, all acknowledgments have been retrieved, and all rejects have been resolved.
Deactivate Users in TaxSlayer so volunteers are not able to access taxpayer data after filing season.
Follow IRS procedures for backup, deleting returns from the hard drive, uninstalling the software, and hard drive cleanup for sites using TaxSlayer Pro Desktop software.
Follow procedures in Publication 4473, Computer Loan Program - Welcome Package, for returning IRS loaned equipment.
Ensure Forms 8453, U.S. Individual Income Tax Transmittal for an IRS e-file Return, are sent to the Austin Submission Processing Center as required.
Arrange appropriate recognition event for volunteers and encourage them to return next filing season.
Evaluating the Filing Season
SPEC is interested in what it can do to improve the VITA/TCE program. Be sure to discuss your ideas with your SPEC relationship manager.
Share suggestions throughout the filing season that will improve site operations.
Meet with your volunteers to thank them for their work and to get their suggestions for program improvement.
Provide a summary of best practices and lessons learned
14 CHAPTER 1: VITA/TCE Program Guidelines
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