TABLE OF CONTENTS
0121 Publ 5426 (PDF) · 2026-10-03 edition · updated 2026-10-04 · United States
6.0 ORGANIZATIONAL REDESIGN STRATEGY 93
6.1 INTRODUCTION AND EXPLANATION OF STRATEGY 94
6.2 PROPOSED FUTURE ORGANIZATIONAL STRUCTURE AND DIVISIONS 96
6.3 COMMISSIONER DIRECT REPORTS 97
6.4 RELATIONSHIPS AND SERVICES DIVISION 105
6.5 COMPLIANCE DIVISION 110
6.6 ENTERPRISE CHANGE AND INNOVATION DIVISION 113
6.7 OPERATIONS MANAGEMENT DIVISION 116
6.8 INFORMATION TECHNOLOGY DIVISION 118
6.9 MEASURING SUCCESS AND ADDITIONAL CONSIDERATIONS 120
6.9.1 MEASURING SUCCESS 120
6.9.2 NON-STRUCTURAL COMPONENTS CRITICAL TO SUCCESS 124
7.0 KEY CONSIDERATIONS 128
7.1 INTERNAL REVENUE MANUAL GUIDANCE 130
7.2 CHANGE MANAGEMENT 131
7.3 COMMUNICATIONS PLAN 133
7.4 RESOURCE CONSIDERATIONS 134
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