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2018 Report of Recommendations

Notice 2018-24 requests comments by June 4, 2018, as to the specific types of plans

0618 Publ 4344 (PDF) · 2026-10-03 edition · updated 2026-10-04 · United States

and the circumstances (other than initial qualification and plan termination) for which the

IRS might consider accepting determination letter applications during the 2019 calendar

year. The EP Subgroup hopes that this report, along with other public comments, will be

useful in the IRS review process.

II. BACKGROUND

On July 21, 2015, the IRS announced 2 that the staggered five-year remedial

amendment cycle system (the Cycle System) 3 for determination letters would end on

1 Notice 2018-24, IRB 2018-17, 507. 2 Announcement 2015-19, IRB 2015-32, 157. 3 The Cycle System was created under Revenue Procedure 2005-66 (2005-2 C.B. 509, August 26, 2005).

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January 31, 2017, at the conclusion of the Cycle A submission period. After that date,

sponsors of individually designed plans are able to submit requests for determination

letters only upon initial qualification or termination of a plan, except for limited to-be

specified-later exceptions.

Section 401(b) of the Internal Revenue Code (IRC) 4 provides for a remedial amendment

period during which a plan may be retroactively amended to comply with the IRC

qualification requirements. The IRS used its discretion to establish five-year remedial

amendment periods under the Cycle System based on the assigned cycle for the plan

sponsor. 5 Submissions in the Cycle System had to demonstrate that interim

amendments for items on the Cumulative List of Changes in Plan Qualification

Requirements (Cumulative List) issued for that plan's cycle had been timely adopted. In

general, plan sponsors of individually designed plans that wanted to preserve reliance

on a plan’s favorable determination letter had to apply for a new determination letter for

each remedial amendment cycle during the last 12 months of their plan’s remedial

amendment cycle (in other words, between February 1 and January 31 of the last year

of the cycle). In this way, the Cycle System had allowed plan sponsors or plan

administrators to file for a determination letter every five years to cover plan

amendments made since the issuance of the prior determination letter (both

discretionary and Cumulative List amendments). Plan sponsors were assigned to a

Cycle, lettered sequentially as Cycles "A" through "E," based on the last digit of the plan

sponsor’s federal employer identification number (EIN), with special submission cycles

for governmental, multiple employer and multiemployer plans.

A favorable IRS determination letter verifies that the sponsor has timely amended its

plan document to incorporate all required law and regulatory changes since the

issuance of the immediately preceding determination letter and that all the discretionary

amendments made to the plan were timely and met substantive requirements. The

4 All section references are to the Internal Revenue Code of 1986, as amended, and the regulations thereunder, unless otherwise specified. 5 See Treas. Reg. Section 1.401(b)-1(f); Rev. Proc. 2007-44, 2007-28 IRB 54.

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determination letter only addresses the plan document requirements of the IRC. It does

not address operation of the plan. Nevertheless, because of the protection it offers from

disqualification on the account of document failures, its availability had been viewed as

integral to a plan sponsor’s decision to offer and maintain a plan. 6

After the IRS ended the Cycle System, the IRS issued guidance to clarify that expiration

dates included in determination letters issued prior to January 4, 2016, will no longer be

operative, and that determination letters issued after January 4, 2016, will no longer

include expiration dates. 7 However, IRS guidance continues to indicate that a

determination letter “may not be relied upon after a change in material fact or the

effective date of a change in law [except as specifically provided in Revenue Procedure

2018-4].” 8 Without further guidance from the IRS on what might constitute a “change in

material fact,” plan sponsors are concerned that making any change could jeopardize

the audit protection afforded by having a current favorable determination letter.

While the IRS stated in Announcement 2015-19 that it was contemplating allowing

individually designed plans to apply for determination letters in certain limited situations,

the IRS has not yet specified the parameters for any such limited submissions. In Notice

2018-24, the IRS now has requested comments regarding the types of plans and

circumstances under which such a limited re-opening might occur during the 2019

calendar year. This report provides recommendations regarding parameters that could

be established to allow for implementation by the IRS of a limited re-opening for

determination letter applications for individually designed plans not just for calendar

year 2019, but also more broadly and systematically.

6 If a plan is tax-qualified, employer contributions and earnings on contributions are not included in the employee’s taxable income until such amounts are distributed (even though the arrangement is funded and even if benefits are vested). Additionally, if tax-qualified, many plan distributions can be rolled over to another type of retirement plan or IRA for further deferral of income inclusion. In the case of a taxable employer, the employer is entitled to a current deduction (within certain limits) for contributions even though the contributions are not currently included in employees’ income. The contributions and earnings are held in a tax-exempt trust, which enables the plan’s assets to grow on a tax-free basis until distribution. Loss of tax-qualified status thus involves significant tax risk for all parties. 7 Rev. Proc. 2018-4, 2018-1 IRB 146, Section 23.02(2). 8 Rev. Proc. 2018-4, 2018-1 CB 121, Section 23.02(1).

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The EP Subgroup took multiple steps to determine the views of the EP Community and

to develop its recommendations regarding the limited re-opening of the Determination

Letter Program. The steps included a review of the Comment Letters received by the

IRS regarding the ending of the Cycle System focusing on comments pertaining to the

limited re-opening issue. The EP Subgroup also held discussions with a number of

professional groups and associations within the EP Community. Finally, the EP

Subgroup solicited background information from EP personnel. Robert S. Choi, Director

of EP during the period of the development of this report, generously made himself and

his staff available so that the EP Subgroup could obtain important background

information used in shaping the EP Subgroup's recommendations. EP also provided the

EP Subgroup with pertinent statistical data, which provided valuable insight into the

nature and volume of determination letter application filings, the various types of plans

submitting applications, the status of IRS case processing under the last cycle and other

related information.

The feedback received by the EP Subgroup from the EP Community was uniformly

positive when learning that EP is considering re-opening the Determination Letter

Program for certain situations and that the IRS is receptive to receiving input on

possible approaches.

III. RECOMMENDATIONS

The EP Subgroup continues to believe that an opportunity to receive an updated IRS

determination letter serves as an important adjunct to the IRS audit program, and would

play a major role in encouraging plan sponsors and plan administrators to regularly

review not only their plan documents, but also plan operations, in preparation for

periodic IRS filings. These recommendations are offered in the spirit of encouraging the

IRS to consider providing this service on a limited basis.

  1. Confirm through easily accessible information sources, such as the IRS website

and IRS presentations to EP Community associations, that the plan sponsor or

plan administrator may continue to rely on a favorable determination letter issued

under the Cycle System with respect to all plan language other than amended

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language, provided that there has been no change in the law that would affect

the portion of the plan that has not been amended.

  1. Institute a new procedure to allow for a limited scope determination letter under

which a plan sponsor or plan administrator could ask the IRS to review specified

changes since the issuance of a prior favorable determination letter. Under this

limited scope review process, the plan sponsor or plan administrator would

identify specific language that had been adopted since the last determination

letter, in a format similar to the manner used with Form 5307, Application for

Determination for Adopters of Modified Volume Submitter Plans. This would

result in a “limited scope” determination letter that would cover only the specified

changes that are submitted for review. The prior favorable determination letter for

the plan would continue in effect for any provisions not changed since the prior

favorable determination letter. This limited scope review could be limited to

discretionary amendments, or could also be limited to amendments addressing

items listed in the annual Required Amendments List.

The EP Subgroup recognizes that prior to the introduction of the Cycle System

the IRS had a limited review program using Form 6406, Short Form Application

for Determination for Minor Amendment of Employee Benefit Plan. In our

discussions with EP staff, representatives indicated that there were problems

with this process because amendments that were presented as “minor” could

involve more substantial changes when viewed from the standpoint of the entire

plan document. Some IRS agents found that they had to review the entire plan

document to determine if the “minor” amendments had an effect on other plan

terms. While the EP Subgroup appreciates that there were challenges with the

prior limited review program and a new limited scope review program may raise

some of the same challenges, the EP Subgroup believes that there should be a

way to add appropriate caveats to a new “limited scope” determination letter that

would place the burden on the requestor to identify any such effects or the

requestor could not rely on the limited scope letter.

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  1. Allow submission of determination letter applications for plan amendments

required by major business transactions, such as plan sponsor mergers and

acquisitions, divestitures, joint ventures and bankruptcy proceedings, as well as

for plan mergers and spin-offs. Without access to the determination letter

process, the parties to these types of transactions likely may require plan

termination as a condition of closing the transaction in order to limit potential

liability for a plan that has an outdated determination letter. While it has been the

case that plan terminations have been required as part of the closing

requirements for transactions prior to the elimination of the periodic determination

letter program, the EP Subgroup is concerned that plan terminations will become

even more common without the ability to obtain current letters for ongoing plans.

More frequent plan terminations would not be in the best interests of plan

participants. Because these transactions are often time sensitive, it is

recommended that an expedited review process be made available in these

cases.

  1. Allow submission of determination letter applications for plan amendments

adopted to comply with requirements published annually by the Treasury and

IRS as a Required Amendments List for individually designed plans that

generally applies to changes in qualification requirements that become effective

on or after January 1, 2016. 9 To facilitate the best use of the IRS reviewers' time,

require that the plan sponsor or plan administrator include with the determination

letter application a “redlined” version of the last plan document that was the

subject of a favorable determination letter, marked to show the subsequent

changes responding to the Required Amendments Lists. More generally, the EP

Subgroup recommends that the IRS require that the plan sponsor or plan

9 The annually issued Required Amendments List establishes the date that the remedial amendment period expires for changes in qualification requirements contained on that list. The IRS has indicated that IRS review of determination letter requests for individually designed plans will be based on the applicable Required Amendments Lists and take into account Cumulative Lists issued prior to 2016 under the Cycle System. (Rev. Proc. 2016-37, 2016-29 IRB 136, Sections 9 and 12.)

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administrator include with any determination letter application a “redlined” version

of the last plan document that was the subject of a favorable determination letter,

marked to show any subsequent changes. 10 This should support a more efficient

IRS review process.

  1. Issue guidance that makes clear that if the only change in plan provisions is the

name of the plan sponsor and/or the plan name (for example, in the case of an

assumption of an ongoing plan by a buyer or in the case of a spin-off of a

“cloned” plan as part of a divestiture transaction), then the prior favorable

determination letter can be relied upon by the “new” plan sponsor. 11 Since it is

necessary under industry practice in certain situations for the plan to provide a

copy of its most recent favorable determination letter (such as for investment

vehicles, use in establishing tax-exempt status for foreign tax authorities and so

on), the IRS should implement a simple administrative process where a new

determination letter with the new name of the plan sponsor and/or the new plan

name (bearing the date of the original letter) can be issued in these situations.

  1. Allow submission of determination letter applications in the event of a major

change in the tax law applicable to tax-qualified plans and provide model

language for amendments to facilitate the review process in these cases.

  1. Allow submission of determination letter applications for any plan that has had

significant changes, including a major design change (such as a change to a

hybrid plan) or a novel qualification issue, that the plan sponsor or plan

10 This would be similar to the process used with Form 4461, Application for Approval of Master or Prototype or Volume Submitter Defined Contribution Plan, and Form 4461-A, Application for Approval of Master or Prototype or Volume Submitter Defined Benefit Plan, under which the requestor must provide a description of each place where the plan for which the application is being submitted is not identical word-for-word to the language of the lead plan (including an explanation of the purpose and effect of each difference), and a certification, made under penalty of perjury by the plan drafter, that the information describing where the plan language is not identical word-for-word is true and complete. 11 The administrative action requested in this recommendation would seem to parallel the action taken in recently issued Revenue Procedure 2018-15 (2018-9 IRB 379). Rev. Proc. 2018-15 provides that a domestic organization exempt from taxation under IRC Section 501(c) is not required to file a new application for exemption under certain corporate restructuring situations where the surviving entity continues to carry out the same purposes as the organization had been before the restructuring.

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administrator believes may represent a “material change” such that reliance on

the most recent favorable determination letter is not appropriate. Allow

governmental plans access under this exception to the extent there are

significant changes in state law significantly affecting the terms of a plan.

  1. To encourage conversion of individually designed plans to pre-approved plan

documents when feasible, expand IRS instructions for the pre-approved 401(a)

plan and 403(b) plan programs by providing further guidance on the type of

changes that would be considered "minor modifications." 12 The EP Subgroup

also urges the IRS to consider further changes to make the pre-approved plan

programs available as broadly as possible to the EP Community. In reviewing EP

Community comments, the EP Subgroup found many of the changes suggested

by the American Retirement Association in its comment letter to EP dated

February 23, 2016 13 offer practical ways to enhance the usefulness of the

program. For example, adding IRC Section 457(b) plans to the existing pre

approved plan program would be very beneficial to the EP Community.

  1. In addition, since more plan sponsors are now contemplating conversion to a

pre-approved plan option, the IRS should consider extending adoption deadlines

under the pre-approved plan program. Under current IRS rules, all pre-approved

plan document providers must completely update their pre-approved plan

documents and request new opinion/advisory letters from the IRS every six

years. 14 Generally, plan sponsors operating under the pre-approved plan

document must then adopt a new updated pre-approved plan within two years

after the IRS issues its opinion/advisory letter for the pre-approved plan. If that

process occurs, the plan sponsor may rely on the advisory/opinion letter issued

12 The latest procedures for obtaining IRS approval of pre-approved 401(a) plan documents are provided under Revenue Procedure 2015-36 (2015-27 IRB 20) and procedures for obtaining approval of 403(b) plan documents are provided under Rev. Proc. 2013-22 (2013-18 IRB 985, as modified by Rev. Proc. 2014-28 (2014-6 IRB 944), Rev. Proc. 2015-22 (2015-11 IRB 754), and Rev. Proc. 2017-18 (2017-5 IRB 743).). 13 http://www.asppa-net.org/Portals/2/PDFs/GAC/Comment%20Letter/Enhancements_PreApproved_Plan_Programs_Comment_Letter2-23-16.pdf. 14 See Revenue Procedure 2015-36, 2015-27 IRB 20; Rev. Proc. 2013-22, 2013-18 IRB 985.

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to the plan document provider. 15 Similarly, if a plan sponsor wishes either to

convert from an individually designed plan document to a pre-approved plan

document, or to adopt a pre-approved plan of a different document provider,

those actions must be taken during an IRS-specified time period, generally two

years following the approval of the new plan document. EP Community feedback

indicates that these two-year periods need to be extended or eliminated because

plan sponsors struggle to comply with the relatively short adoption period

currently authorized.

  1. Allow submission of determination letter applications upon the expiration of a

stated period of time since the last favorable determination letter (for example, 10

or 15 years). There is a concern that the industry may require a more recent

letter to establish tax-qualified status because a prior letter, although not

technically expired, will be considered too stale to be relied upon (such as for

investment vehicles, use in establishing tax-exempt status for foreign tax

authorities and so on). An alternative would be to allow submissions upon the

earlier of a stated period of time (for example, 10 years) or the adoption of 10 or

more amendments to the plan. The EP Community indicated that any reasonable

limitations on how many times a plan sponsor could utilize this process, such as

no more than once in every five years, would be acceptable.

  1. Allow access to determination letters for certain plans that cannot currently fall

within the pre-approved program limitations, such as multiemployer plans,

governmental plans with statutory structures, hybrid plans and complicated

employee stock ownership plans.

  1. If IRS workload management is a concern, the EP Community is receptive to

rules that stagger the deadline to submit determination letter applications that are

not based on a transaction date (for example, last determination letter date more

15 See Revenue Procedure 2016-37, 2016-29 IRB 136.

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than 10 or 15 years ago). There are a number of methods that could be used to

stagger the application deadlines more evenly throughout the IRS fiscal year. For

example, this could involve imposing deadlines based on the type of plan (in

other words, January 1, 2019 - June 30, 2019 filing period for defined benefit

plans with material changes; July 1, 2019 - December 31, 2019 filing period for

defined contribution plans with material changes; January 1, 2020 - June 30,

2020 filing period for multiemployer defined benefit plans with material changes;

July 1, 2020 - December 31, 2020 filing period for multiemployer defined benefit

plans with material changes; January 1, 2021 - June 30, 2021 filing period for

governmental defined benefit plans with material changes; July 1, 2021

December 31, 2021 filing period for governmental defined contribution plans with

material changes). Alternatively, this could involve six-month staggered filing

periods for submissions by plan sponsor EIN, or any other similar methods that

could be used to produce six-month staggered filing periods. The comments

received by the EP Subgroup indicate that the EP Community would be willing to

use any type of staggered filing program that might assist the IRS in its workload

management, so long as access to the determination letter process was provided

in some manner.

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TAX EXEMPT AND GOVERNMENT ENTITIES

(ACT)

Employee Plans Subgroup

Recommendations Regarding Missing Participants

Susan E. Bernstein, Project Leader

Judith W. Boyette

Andrew G. Lipkin

June 7, 2018

RECOMMENDATIONS REGARDING MISSING PARTICIPANTS

I. EXECUTIVE SUMMARY ................................................................................... 23

II. BACKGROUND ................................................................................................. 24

III. RECOMMENDATIONS ..................................................................................... 34

EMPLOYEE PLANS

I. EXECUTIVE SUMMARY

The Employee Plans Subgroup (EP Subgroup) of the Advisory Committee on Tax

Exempt and Government Entities (ACT) examined compliance concerns for tax

qualified retirement plans with respect to participants and beneficiaries who cannot be

found or are not responsive (Missing Participants). The challenges affect plans of all

sizes. Plan sponsors may lose touch with participants over time for several reasons.

Participants may have moved without providing forwarding information or, in many

cases, the plan sponsor may have had bad data from the outset. Sometimes

participants provide the plan sponsor with erroneous information or data such as dates

of birth, Social Security numbers or ZIP Codes. Further, participants and beneficiaries

can lose track of plans in which they previously participated as they transition between

jobs in their working career, a common occurrence due to the nature of today’s mobile

workforce. This is further complicated as companies go out of business, declare

bankruptcy, are acquired, spin-off or merge with other companies. As plans are

terminated or merged as a part of corporate restructuring, it is difficult for plan sponsors

and participants to keep track of one another. 16

Missing Participants present significant challenges for plan sponsors seeking to

maintain compliance with applicable law and governing plan documents. The Internal

Revenue Code (IRC) 17 mandates when a plan must begin making distributions. It is

unclear how plan sponsors can satisfy this requirement for benefits payable to Missing

Participants. Issues related to the payment of required minimum distributions (RMDs)

has become a focus of recent U.S. Department of Labor (DOL) examinations and the

DOL has issued findings in recent investigations which conflict with IRS guidance. The

EP Subgroup recommends the IRS issue further guidance to help plan sponsors

navigate these challenges and maintain compliance with applicable law.

16 https://www.gao.gov/assets/670/667151.pdf at 26. 17 All section references are to the Internal Revenue Code of 1986, as amended, and the regulations thereunder, unless otherwise specified.

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II. BACKGROUND

Scope of the Missing Participant Problem

Sponsors of qualified plans are concerned about how to comply with IRS requirements

involving payments to Missing Participants. Plan sponsors often first discover that

participants are missing when participant statements, summary annual reports or other

communications are returned to the plan sponsor as undeliverable with no forwarding

address provided. Plan sponsors generally seek to inform participants that they have a

duty to keep their contact information up-to-date, yet problems abound. 18 Plan sponsors

have no automatic method to keep information updated if former employees fail to

inform their employer of changes in name and/or address. 19 Participants are classified

on Form 5500 (Annual Return/Report of Employee Benefit Plan) as (a) active, retired or

separated receiving benefits; (b) retired or separated entitled to future benefits, or (c)

deceased with beneficiaries receiving or entitled to benefits. 20 The DOL estimates that

during 2014 alone, there were more than 42 million inactive participants in qualified

plans and some portion of those are missing. 21 According to a U.S. Government and

Accountability Office (GAO) report called “Greater Protections needed for Forced

Transfers and Inactive Accounts” issued in November 2014, which analyzed protections

needed for inactive plan accounts, the scope of the problem is substantial. The GAO

reported that millions of employees change jobs each year. Low-wage workers and

young workers are particularly likely to become Missing Participants because they

change jobs more often. 22 The median tenure for workers age 20 to 24 is just 1.3

years. 23 The scope of the problem is concerning. Although the total dollars attributable

to Missing Participants has not been determined, the larger population of separated

18 Susan Bernstein, Esq., IRS Provides Some Relief On Missing Participant Compliance Concern, Tax Management Compensation Planning Journal, Vol. 46, No. 1, p. 10, 01/05/2018. 19 https://www.gao.gov/assets/670/667151.pdf%20.at 25. 20 https://www.dol.gov/sites/default/files/ebsa/employers-and-advisers/plan-administration-and-compliance/reporting- and-filing/form-5500/2016-instructions.pdf at 17. 21 https://www.dol.gov/sites/default/files/ebsa/researchers/statistics/retirement-bulletins/private-pension-plan-bulletin- historical-tables-and-graphs.pdf. 22 https://www.gao.gov/assets/670/667151.pdf at 21. 23 Data from the U.S. Bureau of Labor Statistics for both men and women in January 2012. http://data.bls.gov/cgi- bin/print.pl/news.release/tenure.t01.htm.

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employees has left 16 million accounts unclaimed that exceeded $8.5 billion between

2004 and 2013. 24 Not all these separated employees are Missing Participants and not

all the unclaimed accounts are treated by plans as forfeitures. It is estimated that the

majority of Missing Participant accounts are valued individually at less than $3,000. 25

The GAO acknowledges that when participants terminate, the “onus is on them to

update former employers with address and name changes, and to respond to their

former plan sponsor’s communications.” 26 This is a critical point – plan sponsors have to

do their part to search for Missing Participants, but when reviewing plan sponsors for

compliance, regulators should keep in mind that participants have obligations to do their

part as well.

Sponsors of qualified plans must navigate all the IRS tax-qualified plan distribution

requirements to maintain the tax-qualified status of their plans. 27 For example, IRC

Sections 411(a)(11) and 401(a)(31) provide that a plan can be designed to force a

distribution of a participant’s benefit upon his or her termination from employment before

normal retirement age, regardless of the participant’s age or service, if the vested

benefit does not exceed $5,000 (or, in some cases, $1,000), referred to as mandatory

small sum cash-outs. Qualified plans are required to commence payment under IRC

Section 401(a)(14) no later than 60 days after the latest of:

  1. the earlier of attainment by the participant of age 65 and normal retirement age defined by the plan,

  2. the tenth anniversary of the date on which the participant commenced participation in the plan,

  3. termination of the participant’s service with the employer, or

  4. the date specified in a written election made pursuant to Treas. Reg. 1.401(a)(14)(b). 28

24 https://www.gao.gov/assets/670/667151.pdf citing SSA analysis of Form 8955-SSA data. 25 http://www.eric.org/uploads/doc/retirement/PBGC_MissingParticipantsRFI_CmtLtr_082013.pdf 26 https://www.gao.gov/assets/670/667151.pdf at 26. 27 Bernstein at 1. 28 IRC Section 401(a)(14); 26 C.F.R. 1.401(a)-(14).

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Furthermore, IRC Section 401(a)(9) requires that qualified plans commence distribution

of RMDs to employees not later than the required beginning date, which is generally

defined as April 1 of the calendar year following the later of the calendar year in which

the participant attains age 70½ or the calendar year in which the employee retires from

employment. 29

It can be difficult to find financial institutions willing to open rollover accounts for the

mandatory small sum cash-outs. Further, many Missing Participants have benefits that

are in excess of $5,000 and therefore are ineligible to be automatically rolled over to an

IRA without their consent. Plan sponsors commonly use the forfeiture and reinstatement

procedure pursuant to Treas. Reg. Section 1.411(a)-4(b)(6), which provides a

mechanism to forfeit benefits of Missing Participants as long as reinstatement is done if

the Missing Participant subsequently makes a claim. 30 The DOL appeared to agree

when it stated that the authority to interpret the meaning of “forfeited benefit” as used in

Treas. Reg. Section 1.411(a)-4(b)(6) resides with IRS/Treasury. 31 The Pension Benefit

Guaranty Corporation (PBGC) confirmed the forfeiture and reinstatement procedure

when it acknowledged that a forfeited benefit should be “disregarded for purposes of

determining the plan’s current liability” and for the variable-rate premium. 32

Nevertheless, the DOL has subsequently raised informal concerns that the forfeiture

and reinstatement procedure can result in a prohibited transaction triggering a 15

percent excise tax under IRC Section 4975. Given the foregoing, plan sponsors need

consistent inter-agency guidance on the use of the forfeiture and reinstatement

provision; it is unworkable for plan sponsors if the IRS authorizes a method and the

DOL treats such method as a prohibited transaction.

29 IRC Section 401(a)(9); 26 C.F.R. 1.401(a)(9)-2. 30 Bernstein at 4. 31 Questions and Proposed Answers for the Department of Labor Staff for the 2006 Joint Committee of Employee Benefits Technical Session (May 3, 2006). (https://www.americanbar.org/content/dam/aba/migrated/2011_build/employee_benefits/2006_qa_dol.authcheckdam. pdf). 32 PBGC Blue Book 2004, Q&A-2.

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What happens when a plan sponsor cannot timely comply with one or more of the

applicable IRS distribution requirements because the payees are Missing Participants

despite best efforts to locate them? The consequences of noncompliance can be

extreme. If a plan fails to comply with applicable qualification requirements such as a

mandatory distribution, the plan risks the loss of its tax-qualified status. 33

Furthermore, we understand from conversations with EP Staff that EP examiners get

stuck on some of these very same issues, which causes delays in closing examinations.

EP Staff indicate that they also would welcome further guidance and/or field directives.

The Missing Participant problem recently reached the attention of Congress with the

introduction of bipartisan legislation. On February 28, 2018, Republican Senator Steve

Daines of Montana and Democratic Senator Elizabeth Warren of Massachusetts

introduced bipartisan legislation, the Retirement Savings Lost and Found Act of 2018, to

help address the Missing Participant problem. 34 If enacted, the bill would direct the

Commissioner of Social Security and the Secretary of the Treasury to jointly establish

an online mechanism to help locate and track Missing Participants. The legislation

would create the Office of Retirement Savings Lost and Found, which would act as a

clearinghouse for retirement plan information and require employers to provide data to a

national searchable database. It would also require plan sponsors to send lost,

uncashed checks of less than $1,000 for nonresponsive participants who are not

necessarily missing to Treasury so that participants can locate the money and save for

retirement. The legislation has the support of AARP and the ERISA Industry Committee

(ERIC). 35

33 Bernstein at 2. 34 “S. 2474-115th Congress: Retirement Savings Lost and Found Act of 2018.” www.GovTrack.us/congress/bills/115/s2474. 35 https://www.warren.senate.gov/imo/media/doc/Retirement%20Savings%20Lost%20and%20Found%20Act%20of%20 2018%20(fact%20sheet)1.pdf.

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DOL Guidance on Missing Participants

The DOL issued guidance to sponsors of terminated qualified plans on what it considers

to be reasonable steps to search for Missing Participants in the context of terminated

plans. According to DOL Field Assistance Bulletins (FAB) 2004-02 and 2014-01, a plan

fiduciary of a terminated defined contribution plan has the responsibility to locate

Missing Participants and, when efforts to communicate with a Missing Participant fail to

secure a distribution election, distribute the account balance into a federally-insured

bank account in the name of the missing participant or, in certain states, escheat the

account balance to a state unclaimed property fund. According to the DOL, when trying

to locate Missing Participants, plan fiduciaries should: (i) use certified mail; (ii) check

related plan and employer records for more up-to-date information; (iii) identify and

contact the participant’s designated beneficiary (such as, spouse, children and so on) to

find updated contact information; and (iv) use free electronic search tools including

internet search engines, public record databases, obituaries and social media. Further,

if none of the foregoing methods result in locating the Missing Participant, then the plan

sponsor must use additional search steps as appropriate, including commercial locator

services, credit reporting agencies, information brokers, investigation databases and

analogous services that may involve charges. 36

The ERISA Advisory Council 37 provided recommendations to the DOL in three areas: (i)

developing industry best practices, (ii) updating and supplementing guidance

addressing Missing Participant issues and (iii) working with other governmental

agencies to create a coordinated approach to addressing Missing Participant issues. 38

Specifically, the ERISA Council recommended that the DOL (i) expand FAB 2004-02

and 2014-01 to specify the required steps that should be taken by ongoing plans to

satisfy fiduciary duties, and (ii) confirm use of the forfeiture and reinstatement procedure

36 FAB 2004-02, FAB 2014-01. 37 Advisory Council on Employee Welfare and Pension Benefit Plans, Locating Missing and Lost Participants, November 2013 (https://www.dol.gov/sites/default/files/ebsa/about-ebsa/about-us/erisa-advisory- council/2013ACreport3.pdf). 38 2013 ERISA Advisory Council report.

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for uncashed benefit checks. As of this writing, the DOL has not responded to any of

these recommendations. As a result, many plan sponsors continue to rely on DOL FABs

2004-02 and 2014-01 as the relevant authority on how to address Missing Participants.

While the DOL has made it clear that locating Missing Participants is a fiduciary duty

under the Employee Retirement Income Security Act of 1974, as amended (ERISA),

plan sponsors have been left without clarity on how often they need to employ various

search methods during the life of an ongoing plan. DOL regional offices have been

actively examining large plans through a national, large-scale initiative to help deferred

vested participants obtain benefits that are reported on their Social Security notices.

Through this effort, some plan sponsors have reported that DOL investigators have

been finding fiduciary breaches subject to penalties and personal liability where the

sponsors have not been sufficiently aggressive in their efforts to locate Missing

Participants. Some plan sponsors have reported that DOL investigators have issued

findings that plans have inadequate procedures to find deferred vested participants who

terminated employment prior to normal retirement age, especially those who are past

their required beginning dates (generally age 70½) and must take corrective action.

Others have reported that DOL investigators are asking plan sponsors to solicit updated

contact information from coworkers of Missing Participants and to send annual notices

to participants who reach normal retirement age even though there are no IRS

requirements for such notices. The American Benefits Council strongly urged the DOL

to issue comprehensive guidance with respect to Missing Participants and cease taking

the ad hoc positions that plan sponsors are currently experiencing. 39

PBGC Guidance on Missing Participants

The PBGC maintains a Missing Participants program for terminated single-employer

PBGC-insured defined benefit plans. The PBGC recently issued a final rule on

December 22, 2017, expanding and updating its existing Missing Participants program

to cover defined contribution plans (PBGC 2017 Final Rule). Plan sponsors that

39 https://www.americanbenefitscouncil.org/pub/?id=d68a50ca-908c-9e37-d53d-3111689f91ff.

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terminate 401(k) and other defined contribution plans can now turn to the PBGC for help

in distributing benefits. 40 Under the PBGC 2017 Final Rule, a participant or beneficiary

is considered to be missing if: (i) the plan administrator does not know with reasonable

certainty the location of the distributee; (ii) under the terms of the plan, the distributee’s

benefit is to be paid in a lump sum without the distributee’s consent, and the distributee

has not responded to a notice about the distribution of the lump sum or (iii) under the

terms of the plan and any election made by the distributee, the distributee’s benefit is to

be paid in a lump sum, but the distributee does not accept the lump sum and it remains

uncashed for at least 45 days after either the issuance of the check or the check’s stale

date (Missing Distributee). The PBGC 2017 Final Rule also now defines a “commercial

locator service” as “a business that holds itself out as a finder of lost persons for

compensation using information from a database maintained by a consumer reporting

agency.”

The PBGC 2017 Final Rule provides a new voluntary option for defined contribution

plans to deal with Missing Distributees when closing out a plan and makes it more likely

that Missing Distributees will receive their benefits from terminated plans. Ongoing

plans, however, may not turn benefits over to the PBGC for Missing Participants. The

PBGC disclosed in its 2017 Annual Report that it has been working on an initiative with

the DOL to enable the DOL’s Chicago regional office to work with the PBGC database

to reunite participants with benefits. 41 The PBGC reported its intention to expand this

pilot program. To date, neither the DOL nor the PBGC has issued guidance to sponsors

of ongoing qualified plans.

Existing IRS Guidance on Missing Participants

The IRS has addressed Missing Participants in the following four ways. First, Rev. Proc.

2016-51 “Employee Plans Compliance Resolution System” (EPCRS) addressed

locating Missing Participants in the context of making corrections to participants and

40 https://www.federalregister.gov/documents/2017/12/22/2017-27515/missing-participants (Dec. 22, 2017). 41 https://www.pbgc.gov/sites/default/files/pbgc_advocate_report_2017.pdf

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beneficiaries to whom additional benefits are due, but who have not been located after a

mailing to the last known address. In this context, the IRS stated:

In general, such actions include, but are not limited to, a mailing to the individual’s last known address using certified mail, and, if that is unsuccessful, an additional search method, such as the use of a commercial locator service, a credit reporting agency, or Internet search tools. Depending on the facts and circumstances, the use of more than one of these additional search methods may be appropriate. A plan will not be considered to have failed to correct a failure due to the inability to locate an individual if reasonable actions to locate the individual have been undertaken in accordance with this paragraph; provided that, if the individual is later located, the additional benefits are provided to the individual at that time. 42

Second, the IRS addressed Missing Participants in the context of notifying participants

in multiemployer plans that are in critical status of benefit suspension. Where notices

are returned as undeliverable, as long as the plan sponsor takes steps to contact the

individual beyond the initial mailing, the plan sponsor can satisfy the applicable notice

requirement. In the example provided in Treas. Reg. Section 1.432(e)(9)-1(5), Example

2, the plan sponsor takes several steps to locate the Missing Participants:

The plan sponsor contacts the bargaining parties for the plan and the plan administrators of any other employee benefit plans that the plan sponsor reasonably believes may have information useful for locating the missing individuals, and the plan sponsor requests contact information for the missing individuals. The plan sponsor then uses an Internet search tool, a credit reporting agency, and a commercial locator service to search for individuals for whom it was not able to obtain updated information from bargaining parties. 43

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