Tracy Municipal Code Art. 6 General Customer Responsibilities

(a) Residents of the City, except those living in multi-family complexes with five (5) or more units, will be provided refuse, recycling, and organic materials containers. The customer will be provided with the day of service, costs, and regulations governing refuse, recycling, and organic materials service.

(b) Residents shall take their refuse, recycling, and organic material containers to their own property's curbside for the automated or semi-automatic collection service provided by the City's contractor. Containers shall be placed three (3) feet apart from each other and six (6) feet from any vehicle or obstacle. The containers handles are to be facing the house with the wheels spaced at least one foot from the curb to allow for water to flow.

(c) Once emptied, containers shall be removed from curbside within twenty-four (24) hours after pickup of the containers by the contractor and placed behind a gate or at the side of the garage.

(d) All containers shall be kept in a clean and sanitary condition by the resident using the container. Containers lids shall be kept tightly closed to limit access by flies to the contents thereof and to keep contents from being blown out of the containers.

(e) Beginning on January 1, 2022, commercial businesses are required to:

(1) Provide containers for the collection of recyclable and organic materials in all areas where refuse containers are provided for customers, for materials generated by that business. Such containers do not need to be provided in restrooms.

(2) Educate employees about proper segregation of recyclable materials and organic materials and prohibit employees from placing materials in a container not designated for those materials per the City's refuse, recyclables, and organic materials collection service. For new tenants, education and program information shall be provided within fourteen (14) days of occupation of the premise.

(3) Periodically inspect refuse, recyclables, and organics containers for contamination and inform employees if containers are contaminated and of the requirements to keep contaminants out of those containers.

(4) Deliver self-hauled organic materials, in accordance with § 5.20.080, to a City approved disposal facility or transfer station that processes source separated organic materials, and provide documentation to verify compliance requirements. Self-haulers shall also deliver source separated recyclables to a facility that recovers those materials.

(5) Supply and allow access to adequate number, size, and location of containers with sufficient labels or colors, pursuant to § 5.20.090(d), for employees, tenants, contractors, and customers.

(6) Allow access by the City or its agent to the property for inspections to confirm compliance with the requirements of this chapter and other Applicable Laws.

(7) Be responsible for compliance with this chapter when entered into a written agreement with another party, such as a property manager, tenant, or other party, which contracts for refuse, recyclable materials, and organics materials collection service. Responsibility falls on that party as well as the owner.

(Ord. No. 1324, § 1(Exh. A), 12-21-2021)