4.08 - Customer Service and Consumer Protection Standards
Sonora Municipal Code · 2026-09 edition · updated 2026-09-27 · Sonora
4.08.010 - General¶
4.08.020 - Office Availability¶
4.08.030 - Telephones¶
4.08.040 - Other Reports¶
4.08.050 - Scheduling Work¶
4.08.060 - Service Standards¶
4.08.070 - Disabled Services¶
4.08.080 - Notice to Subscribers Regarding Service¶
4.08.090 - Notices to the City¶
4.08.100 - Changes in Noticed Information¶
4.08.110 - Truth in Advertising¶
4.08.120 - Other Notices¶
4.08.130 - Interruptions of Service¶
4.08.140 - Prorated Billing¶
4.08.150 - Billing Statement¶
4.08.160 - Credit for Service Impairment¶
4.08.170 - Billing Complaints¶
4.08.180 - Billing Refunds¶
4.08.190 - Credits for Cable Service¶
4.08.200 - Disconnections¶
4.08.210 - Security Deposit¶
4.08.220 - Disconnection Due to Nonpayment¶
4.08.230 - Immediate Disconnection¶
4.08.240 - Deposits¶
4.08.250 - Parental Control Option¶
4.08.260 - Penalties¶
4.08.270 - Relief¶
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