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Article IV — Commercial Vehicle Operations.

Sec. 3-54. - Taxicab services.

Sonoma County Municipal Code · 2026-09 edition · updated 2026-09-27 · Sonoma County

Sec. 3-54-1. - Requirements for taxicab service.

(a)

Only taxicab operators and taxicab drivers that are in full compliance with the county taxicab regulations in Article 18 of the County Code shall be permitted to operate on the airport premises.

(b)

Prior to providing any ground transportation service at the airport, every taxicab operator shall comply with provisions of this article that are applicable to all commercial vehicle operators, and shall:

(1)

Obtain a taxicab vehicle permit, a taxicab driver's permit, and/or a certificate of exemption issued by the county of Sonoma, and be in full compliance with all applicable provisions of the county taxicab regulations;

(2)

Register with the airport as required by this article;

(3)

Provide required certificates of insurance;

(4)

Provide proof of required local, state, and federal permits and licenses;

(5)

After receiving written approval from airport, obtain an airport vehicle identification decal;

(6)

Have a valid, county issued driver identification badge;

(7)

Purchase and use airport staging permits from airport;

(8)

Provide an executed statement and indemnification using the form provided by the airport; and

(9)

Comply with applicable rules of conduct established by the airport manager.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-2. - Taxicab driver appearance.

(a)

Professional appearance. While operating at the airport, taxicab drivers shall maintain a professional look and appearance (e.g., clean shirt with collar and long pants, shoes, and socks).

(b)

Identification badge. Taxicab drivers shall display a picture identification badge provided by the county that includes the driver's name and photograph, and the name of the driver's company. The identification badge shall be clearly visible to passengers in the taxicab

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-3. - Passenger loading and unloading.

Sec. 3-54-3-1. - Use of loading zone.

Taxicabs may drop off passengers in the designated loading zone in front of the commercial passenger terminal, but must then move to the designated taxicab parking area to wait for new passengers. Any taxicab left unattended in a loading zone in front of the commercial passenger terminal for any reason will be ticketed and may be towed at the taxicab operator's expense.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-3-2. - Passenger pick-up.

(a)

Taxicab operators shall only receive passengers for hire at the airport from designated taxicab parking or pick-up spaces identified on a terminal area map issued by the airport and other areas that may be designated by the airport manager.

(b)

Picking up passenger(s) for hire after or while dropping off passengers and prior to taking position at the rear of the line in the designated taxicab parking area is strictly prohibited.

(c)

Taxicabs may not refuse a passenger for any reason unless the vehicle is already in service, the person seeking transportation is unruly, boisterous, or intoxicated, or the person seeking transportation is known to the driver to have been unruly or created problems of a confrontational nature in the past.

(d)

Taxicab drivers shall receive passengers only in the order in which their taxicabs are parked unless a passenger selects a taxicab that is not first in line. A passenger may board the taxicab of the passenger's choice regardless of the position the taxicab occupies in the designated taxicab loading zone.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-4. - Parking or stopping.

(a)

Taxicabs shall only park in the designated taxicab parking areas. Taxicabs may not park in the designated taxicab parking area for longer than thirty (30) minutes at any time.

(b)

Only authorized taxicabs shall use the designated taxicab parking area for parking while waiting for passengers.

(c)

After discharging passengers at the airport, each taxicab shall immediately leave the airport (no loitering) or, if authorized to operate at the airport and in possession of an airport staging permit, proceed by the most direct route to the designated taxicab parking area or such other location as may be designated from time to time by the airport manager.

(d)

Taxicabs shall not be parked, staged, or stopped in such a manner as to interfere with vehicular or pedestrian traffic and shall only park, stage, or stop in areas designated by the airport manager.

(e)

Taxicabs shall not be parked overnight in the designated taxicab parking area. If a taxicab is left overnight in the designated taxicab parking area or in any other unauthorized area on the airport, it will be ticketed and may be towed at the taxicab owner's expense.

(f)

Taxicabs shall not double park in front of the commercial passenger terminal or anywhere on the airport premises under any circumstances.

(g)

Taxicabs may not park in front of the commercial passenger terminal to wait for arriving passengers or for any other reason except briefly to drop off passengers.

(i)

Taxicabs shall not park or stage in designated public parking spaces, including disabled parking spaces and the short-term parking lot, or from public roadways on the airport premises.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-5. - Posting rates/passenger receipts/credit and debit cards.

(a)

Taxicabs shall prominently display, both inside and outside the vehicle, the rates of fare charged for carrying passengers. Any additional fees that may be applicable, such as bridge toll fees, shall also be posted inside the vehicle. Rates of fare and additional fees charged to passengers must not exceed the posted rates or the rates provided to the county as part of the application for a taxicab vehicle permit or certificate of exemption.

(b)

All taxicab operators and drivers shall accept cash, credit cards, and debit cards as payment for their services. The types of credit cards accepted shall be clearly posted, in a permanent manner, and readable on the outside and on the inside of all taxicabs.

(c)

All taxicab drivers shall have passenger receipts in all of their taxicabs that are imprinted with the name, address, and telephone number of the taxicab owner or business. The receipt shall provide space for the taxicab driver's name, date and time of service, and the fare charged. Each customer shall be offered a receipt following payment.

(d)

The board of supervisors may, by resolution, establish a schedule of maximum rates that may be charged by taxicab operators. In such case, taxicab operators' rates may not exceed such schedule. In the absence of an adopted schedule, taxicab drivers may not charge rates that exceed the schedule adopted by the City of Santa Rosa for taxicab fares.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-6. - Taxicab vehicle equipment and condition.

(a)

All taxicabs shall be kept in good physical and operating condition with no broken windows, no dents on vehicle body, and no torn or soiled seats. The exterior of each vehicle shall be clean with a clear and visible taxi company designation. The vehicle interior and trunk area shall be neat and clean. All taxicabs shall be professionally painted, lettered, and numbered. All taxicabs operating on the airport shall have a unique color scheme and logos and insignia that are not used by any other taxicab operator and cannot be confused with any other taxicab operator operating at the airport.

(b)

Each taxicab operated at the airport shall be subject to inspection by the airport manager, or any official having jurisdiction, at any time to determine compliance with the provisions of this article. Failure to pass any portion of the inspection may result in the taxicab being prohibited from picking up and/or dropping off passengers at the airport until the discrepancies have been corrected to the satisfaction of the airport manager or any official having jurisdiction.

(c)

Taxicabs shall not be cleaned, repaired, or maintained while on airport premises, except as may be required to remove the taxicab from the airport premises for repair.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

Sec. 3-54-7. - Taxicabs not permitted on the AOA unless escorted.

(a)

Taxicabs shall only enter the AOA through a full service FBO's vehicle gate while under escort by a member of the FBO's staff who possesses a valid AOA or SIDA badge, and shall only enter the AOA to deliver or pick-up passengers and/or baggage on the FBO's ramp. The AOA shall not be entered through any other vehicle gate.

(b)

Taxicabs shall not enter or operate within the SIDA under any circumstances.

(Ord. No. 6090, § I(Exh. B), 12-2-2014)

Exceptions & meaning →

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